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-   -   Anyone know if Xenlayer is answering emails/ICQ? (https://gfy.com/showthread.php?t=1143281)

EliteWebmaster 06-17-2014 12:40 AM

Anyone know if Xenlayer is answering emails/ICQ?
 
One of my sites is down, and I have been trying to contact Russ/Andrew at Xenlayer and it's been two days of sending ICQ messages but I haven't gotten a response. I need my site up asap as I'm losing traffic by it being down. Has anyone spoken to Russ/Andrew or anyone at XenLayer the last day or two. :(:(

dirtymind 06-17-2014 03:46 AM

i have contacted you icq, maybe we can help you out.

EliteWebmaster 06-18-2014 01:04 AM

Sent them a trouble ticket on their Xenlayer and still no response 24 hours later. Sigh :( 3 days now and huge traffic lost :(

Hi Dirtymind, thanks for the ICQ message, I will get in touch with you shortly, thanks for offering to help me out :)

carlosse 06-18-2014 08:22 AM

Thanks for the feedback. btw, you are promoting in your sig a service that screwed your business with no hosting at all during 3 days

EliteWebmaster 06-18-2014 08:42 AM

I'm hoping there is a good reason for the lack of response from them Carlosse. Whenever possible, I try to give someone the benefit of the doubt as unforseen family emergencies,etc... might be the cause for the lack of replies thus far. At least I hope there is a good reason for not replying to me for 3 days now :(

sandman! 06-18-2014 04:35 PM

thats what you get when you buy hosting from a company reselling one of the cheapest datacenters around. :2 cents::2 cents:

dirtymind 06-19-2014 03:08 PM

they should have more than one person working for the company.

Looking forward to setup you up on servers.

EliteWebmaster 06-20-2014 01:44 AM

5 Days later, several ICQ messages and trouble tickets later, and still no reply :(

EliteWebmaster 06-20-2014 01:45 AM

Quote:

Originally Posted by dirtymind (Post 20130392)
they should have more than one person working for the company.

Looking forward to setup you up on servers.

Looking forward to working with you too dirtymind. Thanks again for reaching out to me. Sending you an email for final setup :thumbsup

EliteWebmaster 06-20-2014 01:49 AM

They replied today....just wanted to update everyone

3xmedia 06-20-2014 02:37 AM

lol @ those using those shitty one-man-show hosts :1orglaugh

you get what you pay for, OP gets an account for sig whoring them lol

just get a real host, don't be a cheap ass loser :pimp

EliteWebmaster 06-20-2014 05:18 AM

Is 3Xmedia that Zdenczek fake multi account? I don't have many people on my blocked list except for scammers/multis. So I'm assuming if he's on my blocked list, he definitely falls into one of those 2 categories. :)

3xmedia 06-20-2014 05:33 AM

Quote:

Originally Posted by EliteWebmaster (Post 20130908)
Is 3Xmedia that Zdenczek fake multi account? I don't have many people on my blocked list except for scammers/those saying my $10K brandable domains are barely worth reg. fees. So I'm assuming if he's on my blocked list, he definitely falls into one of those 2 categories. :)

:Oh crap


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