is CCbill having problems?
 

Are any of you on CCbill showing low to NO signups today? The last 4-5 days have sucked, but today is the worst of the year on CCbill when traffic volumes are normal. I'm not seeing many form submits either, but there is definite traffic to the join page.

Bump 5678

Our new site is billed by CCbill and sales are up.

Traffic is too.

The old CCBill shuffle! :1orglaugh



Note: This is a joke based on the same conversation happening in every 'is CCBill slow today thread'.

The last week of Oct ccbill sales kicked ass, nothing the last few days, sure is odd

I dont' usually post these CCBill or other processor threads. However after almost a week of shitty sales I am concerned. I am able to get through the sales just fine.

Actually that is exactly my experience. until Thursday we were kicking ass. Since Thursday it has been in single digits

I got some sales with CCBill yesterday and today

Nope, no CCBill sales for me today. :(

We are not aware of any issues affecting signups at this time. I'd be glad to look over your account to make sure it is functioning though. Just send an email to [email protected] with your account number and I?ll take a look.

I rotate between a few different billers, and I concur that CCbill seems to be scrubbing pretty high today.

A week or so ago they were letting everything through, this week they seem to be trying to make up for it.

Now that CCbill is in the thread, I think I should mention that to be fair, when stuff like this happens it is usually the acquiring bank, not the gateway that is tweaking stuff.

Last month was bad for me; Past two weeks was horrible. Past two days...

My sales have picked up over the past few days. I'm not seeing anything particularly unusual about signups. Less getting kicked to Epoch in the cascade lately, but that's about it. October was slower than I expected though, that's for sure. But things seem to be changing. I've got 10 years of stats to look at and this year things are a little different.

"I sent you an email a little while ago and would be happy to look into this for you. Currently I am unaware of any issues with our reporting.
__________________


paulk @ ccbill.com
icq 248615940"

"I have checked and we are unaware of any problems on our end that would be causing your issue with sales. I can guarantee that we are not modifying your settings or making any changes that would cause you to not receive sales, that really would not make sense for us to do. I can however symphathize with your concerns and we would like to help you the best that we can.

We spoke about your account last week and I sent you an email yesterday but perhaps not to the correct address. Please shoot me an email so we can pick up where we left off.
__________________


paulk @ ccbill.com
icq 248615940"

Yep getting the same thing here too with my own personal sales :321GFY

What is CCBill? :) They're done.

Haha, CCBILL isn't the evil culprit - i've done the same and emailed them with wtf is going on with our network. Strangely some days are just DEAD in every sense of the word.

I've actually been OK the past few days with them.

ccbill was ok that day

Yes, i got no new sales except rebill on CCBILL on 2nd November :( but epoch are ok.

Normally I see when the CCBILL sales drop, but these days you're talking about has all been normal (maybe even good) for me

No problems here

Perfect yesterday, no sales today yet.

Today started out a little slow over yesterday but yesterday was the best of the week so far.

For the record, ZERO CCBILL SALES on the day in question HOWEVER multiple sales on back up processors on same day!

Now that says what??? Acquiring bank, Bug, Glitch, figment of imagination, dimentia
or mass hysteria

I ended up with a few sales yesterday. They all came after my original post. I doubt its related, but thats what happened.

I appreciate Jeff contacting me and running some test transactions.

I always wonder when people complain about ONE DAY with low sales, are these people usually getting AT LEAST 100 sales per day for years and then suddenly notice 1 day with 1-2 sales?

I suppose this is not people usually getting 5-6 sales a day and then when they see 1 sale in 24 hours they complain, right?

.

Well Fancy that.... I know this will sound unbelievable but the same thing happened to me last thursday, I posted on gfy about zero join form hits or sales showing up that day, and within 3 minutes of the post, I check admin again and there were SUDDENLY JON FORM HITS AND a couple of sales!

It was as if the surfers said,"now is a good time to join this website, I sense that the website owner is frustrated and making public posts on GFY, so let me join right now, at precisely 3 minutes after the gfy post :thumbsup

2 words: Seg Pay :-)

We use both and have found ratios better with SegPay recently, talk to Kristi.

We do 100+ sales a day and when I post it's not because we are down to zero sales. I only post when we our numbers are way off. Ie i know Tuesday are lower than other days. So I compare it to past tuesday, past end of month tuesdays etc. Then i look and see how far off we are from the norm of those days. If it's 30+% off then i may make a post to see if I'm alone.

That said the last week has been solid but we've been using SegPay.