Bari from Moniker...in here please!
 

Bari, please contact me. I have tried you via ICQ.....having some problems.

Thanks!

Bari's cool - I'm sure she'll help you out right away.

She is the only hope for getting anything done.

I called the 800 number several times and I am not dealing with a bunch of third world shitheads who can't speak English...fuck this shit!

I think it's time to move all my shit because I should not have to run her down each time there is an issue.
It is truly sad when you have to depend on one lady to get the job done and she has always been great help to me.....but this company sucks ass!

When will companies learn .....


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May I ask, who do you use? I was with godaddy, then switched to moniker, so I need some suggestions other than these two.

I don't have time to play tag and this stuff has to be done now.

Good luck getting your contact.

Her email barim AT corp.moniker.com

I'm still with fucking godaddy :Oh crap


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I have about 900 domains with GoDaddy. A lot of people complain about them, but I really like them. I have a personal account rep, but even when she isn't around I can contact any of the other account reps and they will do whatever I ask. Now of course I get special treatment, I don't know how their standards support service is.

I have her email, but thanks for your help ;)

too funny

I still have a lot of domains at GoDaddy but like www.fabulous.com a lot.

Moniker should get their domain privacy service fixed. It sometimes just stops working.

GoDaddy FTW

Good luck

This even gets better.

I have domains that are showing to expire like real soon, so I call Go daddy to switch them over and Go daddy tells me they do not expire until next year.
I then checked my notices from Moniker and found differences in the expiration dates.
I now notice 2 domains that I renewed about a month ago are set to expire in a couple of months. Notices that were sent via email "DO NOT" match the expiration dates that are showing on my moniker account. WTF???

WTF is going on over at Moniker? If you are with Moniker, I suggest you check your info out. I have no idea why this is happening , but I am not happy at the moment and I can feel my balls starting to twist them selves into a clovehitch!!!!!! :mad:

Would be nice to get some help other than individuals that are in a 3rd world country, sitting in a cave at a card table with a kerosene lantern, who can't speak good understandable English.

Or better yet, a company with good customer service :Oh crap

Godaddy will fuck you silly if they get the chance. No way are they a better choice. Right now Fabulous is at the top of my list.

good luck

:1orglaugh you use a company that only has a rep you can reach via gfy

Bullshit

Just transferred 3 domains that were in question to go daddy and will be moving the rest of them this week. I am finished with piss poor service :2 cents:

I have 2 in that batch that go daddy shows expires next year and moniker sent me email notices they expired May10. This threw me into panic as I knew I renewed them.

Yeah, Just like people use epassport and the only person that can help is MichaelO.

Your point?

epass not a great option for same reason

sounds like you got smart about it :thumbsup

Moniker is fucking terrible, and Godaddy's upsells and nickle and diming is ridiculous.

Namecheap ftw.

I believe she is at DOMAINfest today

Thanks, but my problem is solved...just moved the domain names to go daddy.

Too bad anyone doing business has to depend on Bari to get things done correctly, although she wasn't available at this time and I needed help from someone who I can understand...I decided to move my stuff.

OT: I have not forgotten you. I will be contacting you later today.

worst support ever

All of these issues with Moniker recently...sucks considering I have roughly 1k domains there.

That's 100% not true, I have used epassporte since 2005, had to make multiple changes (new cards, increased limits, etc) over the years and never once asked MichaelO. I turned the card over, called customer service and they handled it.

The truth is, most people, especially GFY Webmasters are lazy and fucking clueless.

I remember back in the day when Monte personally took my calls and handled any support issues I may have had. Things sure have changed over there!

I know Bari will probably read this and I do want her to know that I do appreciate her always being there to resolve any issues or answer any questions I may have and she deserves so much credit for taking the time to deal with faults this company seems to ignore......but this outsourcing stuff is going to be the end for Moniker if they don't change their ways.
Every time I have tried to contact them, I got some country overseas... and the customer service is just horrific.

If it wasn't for Bari I don't think anything would get resolved and it's too bad that she has to be the "go to" person to resolve issues for a company that in my opinion has thrown their customer service in the toilet by outsourcing. :2 cents:

Well, MichaelO is the go to man when there are issues about epassport and he deserves allot of credit :thumbsup.

Search function is your best friend ;)

Moniker is fucked. Moving everything away from them was the best business decision i made last year.


If you're looking for a new place, i suggest these:

GoDaddy is good.
NameCheap is good.
DirectNic is good.
Fabulous is good.

moniker won't do any damage control either, look at all the people just in this thread that are unhappy with them

That's my whole point Newton.

Most issues don't need MichaelO to the rescue.

Bari always gets thing resolved for me when i have issues?

Yes, she always does, but today, she was unavailable. The point of ongoing problems dealing with outsourcing have reached their limit with me.

Hey Nikki_Licks ? I?m sorry I missed you yesterday. As KGucci mentioned, I was attending an offsite conference/live auction. If it?s any consolation, I did hit you up on ICQ this morning when I got back to the office - but from the looks of this email thread, I was too late. Again, my apologies.

Going forward if you don't see me online just send me an email directly to [email protected] as I ALWAYS have my Blackberry with me.

Amen toe dat shit!
:disgust

Yeah, I got it, but I haven't gotten back to reply to you or others at the moment. Been busy working....Thanks for touching base.

Although we have never done business with Moniker (Yet), I have to say that I am super-impressed with Bari. She went out of her way to help us with a sticky situation recently and she deserves props for over-the top customer support.

When I first saw this thread I sent her an email with the link and received a reply via her mobile phone that she was not able to check the post but would once she returned from a conference she was on.

My advice would be to cut Bari some slack. Issues will occur every day in business and if you bring them to the attention of the right people and allow a little time, the issue can usually be resolved without endless drama.

You must not have read the thread.

Yeah, I'm pretty much finished with Moniker. Moving my shit somewhere else. :2 cents:

I believe I gave her props in this statement ;)
17136504-post33.html


I didn't see endless drama, maybe I missed something...

Jesus, dude. How did you train your lips to pucker whenever your knee jerks?

I never had an issue with moniker. Granted I only have about 50 domains with them, but their support is always around when i call or email support. I guess it's all in how you go about things ;)