I know Bari will probably read this and I do want her to know that I do appreciate her always being there to resolve any issues or answer any questions I may have and she deserves so much credit for taking the time to deal with faults this company seems to ignore......but this outsourcing stuff is going to be the end for Moniker if they don't change their ways.
Every time I have tried to contact them, I got some country overseas... and the customer service is just horrific.
If it wasn't for Bari I don't think anything would get resolved and it's too bad that she has to be the "go to" person to resolve issues for a company that in my opinion has thrown their customer service in the toilet by outsourcing.
