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DNS accountability question **webmasters only please**
So, I have a dedicated box with a certain host and something gets 'corrupted' on their DNS server - according to the tech I spoke with.
As a result, one of my sites was down for most of yesterday. I asked if they monitored stuff like this and he told me there's nothing that can be monitored with DNS and propogation issues such as these. No apology for my circumstance.. not even a sympathetic tone to his voice.. like talking to a fucking robot. Just wondering one thing... what is the dollar amount I have to spend with a host where the techs start at least 'acting' like they give a shit about me? [/vent] OK I feel better now. |
no thoughts on this? hmmmm maybe the GFY webmasters have the day off.
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what did they mean by "corrupted" ? they accidentaly deleted your zone or what ?
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never heard of corrupted DNS...
sounds like a fuck up.... |
1 -Well, if your site is down, that can be monitored ( with Isitup.com as an example ).
2 - you say you have a dedicated box. Why don't you run your own dns ? 3 -Also, you should have dns also on another box or network. Get a free dns account at zoneedit.com ... |
They should have ns.their.com and ns1.their.com and that should have handled your problem without your site being down.
Are they saying that the primary and the secondary DNS both fucked up? If so then that's bullshit. |
Sounds like a bullshit excuse, dude.
DNS entries are stored in either A) a text file; or, B) an SQL database (both of which a good host should have a backup of). That being said, in 15 years of using a computer, I have never had a text file get corrupted. Quote:
Ezzi.net is a great host, and of course Webair is great as well. Threaten to take away your business and I bet they'll meet your needs better. Who is your host, and what are your package details/price? |
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I know you get what you pay for, if it was a virtual account I wouldn't say anything... but this is a dedicated box :( with a very reputable company that I have been with for years. I am certainly not a 'big-baller' but I am also not some teenager learning HTML on a 5.99 virtual account either. |
Damned over-saturated hosting business... Have you considered running your own DNS? It's surprisingly easy.
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Its easy to monitor propogation and general DNS services.
It sounds more like a fuckup with the serversetup like someone at the host who didn't know what he was doing, messed around where he shouldent |
Hi Lenny, if you need a real managed/monitored server with your own services running, hit me up I can take care of you if you want.
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You're absolutely right about that the secondary should have picked up the slack, but in a lot of cases the secondary address is the same box and daemon as the primary. |
I have whm/cpanel,how to have your own dns setup?Also is it possible to have custom ip adress?
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apt-get install bind
nano /etc/resolve.conf, add "nameserver 127.0.0.1" to the top then save the file service bind restart should be good to go then |
heh just move your dns to a dns service.. everydns.net is free and good. there are other fee-based services that are probably better. i've never seen everydns have any downtime.
private (by proxy) registration and everydns = truly private domain |
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good pointers guys :thumbsup |
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Ya I agree with DF on this. Always host your own dns servers, and have a backup outside of your network if at all possible. |
was it just your domain that was affected? If the zone file became corrupted then it would affect every zone on the file, not just yours.
I've never heard of MySQL DNS, which imo would be kinda dumb, but text files certainly can become corrupted - it takes time to open and lock a file for writing. It's a small amount of time, but it's finite, therefore corruption could occur if one call locked the file before the other could (and there was no error checking) or a race condition existed. It's a small chance, but possible. Noone's to blame, unless of course the DNS service guaranteed uptime, which would be kinda dumb. |
And like was mentioned, host your own DNS.
Unless you run redundant load-balanced servers, hosting your own dns is the smarter option |
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Yeah, sounds really dumb to me too... :disgust |
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