Dave Lewis:
 

This my E-mail exchange with Dave Lewis when I originally purchased his script.

This is an E-mail I sent him on the same day I purchased the script.

----- Original Message -----
From: "Airborne" <[email protected]>
To: <[email protected]>
Sent: Friday, March 08, 2002 1:44 PM
Subject: Re: Receipt for your Payment


I am sorry but your script is not what I expected it to be. I am requesting that you return my money to my account. Please let me
know ASAP if you will do this without me having to file a complaint with PayPal.

Thanks


This is his response to the above E-mail.


----- Original Message -----
From: "Dave Lewis" <[email protected]>
To: "Airborne" <[email protected]>
Sent: Thursday, February 07, 2002 1:23 PM
Subject: Re: Receipt for your Payment


Complaint?? I dont need your sale BUT....
Since youve already seen the script and over 300 people in this industry own
it
( not one complaint ) I could not give you your money back.
There is NOTHING wrong with the script nor is there any misrepresentation
whatsoever.
The script works perfect and several hundred companies use it as we speak.
You can file the complaint because I have done nothing wrong in 5 years on
the net.
The script is worth far more than what you paid and competitors sell it for
up to $600.00
You even got complete instructions plus it makes web pages just like it says
exactly.
You are the FIRST person to complain but not the first to make threats on
the internet.
Ask yourself this... if you sold me a script worth thousands of dollars (
for only $89.95 )
would you give me a refund if it worked for every other client on the
planet??

Dave Lewis

P.S. I will save a copy of this reply with all headers to send to PayPal if
needed.
I will take my chances and honesty should still mean something.
I never mentioned any guarentee on my site either and you bought a working
script
that has been tested daily with NO complaints.



This is my response to the above E-mail.

----- Original Message -----
From: "Airborne" <[email protected]>
To: "Dave Lewis" <[email protected]>
Sent: Friday, March 08, 2002 2:31 PM
Subject: Re: Receipt for your Payment


I did not say that anything is wrong with your script. It is not what I expected it to be. It makes doorway pages. I do not need
a script that makes doorway pages. I have software for that. I was expecting something other than what the script actually does.
Once again I am requesting a refund of my money to my account.

Thanks


This is his response to the above E-mail.

----- Original Message -----
From: "Dave Lewis" <[email protected]>
To: "Airborne" <[email protected]>
Sent: Thursday, February 07, 2002 2:00 PM
Subject: Re: Receipt for your Payment


Look... if you bought the script from
http://www.startingsearch.com/scripts/
Then you know damn well it makes web pages, doorway pages, gateway pages,
and whatever else people call them.
I just read my whole site and anyone who can read and comprehend
english knows it makes web pages.
You control the templates so thats not anything to do with me.
The script does EXACTLY what I say and I even show 24 included templates
AND their is a disclaimer saying if the script works.. you get NO refund.
What did you think you were getting... turtle wax :o)
Look... sell it to someone if you want but you dont deserve your money back
if you cant read. That has nothing to do with me or my business.
You are wasting my time now and I dont think that is fair.

Dave


This is my response to his above E-mail.

----- Original Message -----
From: "Airborne" <[email protected]>
To: "Dave Lewis" <[email protected]>
Sent: Friday, March 08, 2002 3:37 PM
Subject: Re: Receipt for your Payment


I have a degree, so yes I can read. No where on your page does it say anything about this script makes doorway pages. I have
several software programs that make doorway pages. If I thought that it simply made doorway pages, I certainly would never have
purchased it.

I have been a Webmaster for several years and I have purchased several thousands of dollars worth of script and software. Several
times I have not been happy with my purchases and I have never been denied a refund. You are the first discourteous, unprofessional
person that I have encountered. It was very cute of you to put up the disclaimer after I have asked for a refund.

I will ask one more time for you to refund my money to my account. If you do not I will proceed with a complaint to PayPal as well
as with my credit card provider.

Thanks


This is his response to the above E-mail.

----- Original Message -----
From: "Dave Lewis" <[email protected]>
To: "Airborne" <[email protected]>
Sent: Friday, February 08, 2002 12:01 PM
Subject: Re: Receipt for your Payment


I dont care what you do. Stop contacting me. Give it to the Pope for all I
care. The script works and you dont get a refund. I dont care if I never
sell another script. I know it works and I know that its obvious that its a
web page maker no matter what you want to call it :o)

P.S. You were not polite either.. you threatened me with the very first
email and it isnt my fault you dont know what a web page generator is. Every
other webmaster does so dont waste any more of my time. I have never known a
webmaster as dumb as you say you are. It's your story so tell it how you
want. I have work to do.

Dave

This is a copy of the last E-mail from Dave Lewis when he learned that my CC holder is investigating.

----- Original Message -----
From: Dave Lewis
To: [email protected]
Sent: Friday, February 22, 2002 11:54 AM
Subject: Never


You dumb lying pathetic bitch...... I told you I will never pay you a dime. If paypal does..... thats their problem.
I never will pay a liar and you are worse than a bomber in isreal you psychotic bitch.
I dont negotiate with cheap lying pathetic losers ever.



This is a post I made from another thread about his script.

"I bought it. Don't like it. It makes doorway pages. I thought it was something different. I asked politely for the Webmaster to return my money to my account. He got shitty and refused to do it. He has a disclaimer on his page, which I really think, he put up after I asked for my money back. I did not even test it for speed and efficiency, as I already have software that will make doorway pages. The templates and keywords have to be heavily modified to be worth anything as doorway pages.

He told me that the script is really worth thousands instead of $89.95. It was purchased through PayPal so even though I filed a complaint, because it is PayPal, I don't expect to get my money back.

I won't knock the script (as I did not test it) so if one wants to put in the time, it may make doorway pages, efficiently. You have to download and install Perl."



The way I read these E-mail exchanges is: You (Dave Lewis) have given me permission to do with the script as I see fit, so I assume that you will not have a problem with me providing the script to whom ever E-mails me and asks for a copy of the script.

Am I correct in this assumption?

if you didn't think it was for doorway pages, what *DID* you think the script is for?

just out of curiosity

He thought it would make sandwiches for him.

12clicks:

It was the AM when I purchased the script and at that point I had been awake and working at the computer for close to 24 hours. To me (at the time) the explanation of what the script does was not completely clear. I thought that it may make actual pages of links (like a link site) with alot of pages of links. His site still does not clearly identify the script for what it actually does. I did not see any disclaimer at the time of the purchase.

Is there a script that makes sandwiches?!?!?!? If so I want a copy! I'll give a saggy old cloth cat for a copy

Pathfinder, I think you might have been a little too demanding in your emails (just my opinion here) but I think "Please let me
know ASAP if you will do this without me having to file a complaint with PayPal"
is a bit strong. After all, the guy didn't do anything wrong to you but you're assuming you'll need to file a complaint.

you might have handled that a little better.

I'm sorry but you did not ask "politely," you threatened to make a complaint with paypal. In my opinion this was not a good way to start off the process.

I have been selling at eBay using systems like paypal and Billpoint for a number of years now and this would have set me off as well...even though I would probably have still returned your money...that's just the way I run my business.

However with that in mind we are speaking of a different kind of business, this person is selling software. I dare you to go to Best Buy buy any software package and return it telling them it wasn't what you expected.

You will not be able to return it because 99.9% of stores return policies are that once the package is opened you can only return it for the same product if the original is found to be defective.

This keeps people from being able to purchase what they wish, burn a copy of it and then getting their money back essentially stealing it.

How is this software owner supposed to know that you aren't using his product after he returns the money? He doesn't.

I rule in favor of the defendant :)

12clicks and eroswebmaster:

While I do not personally think that ""Please let me
know ASAP if you will do this without me having to file a complaint with PayPal." is an inpolite statement it may have been imprudent.

eroswebmaster:

I have purchased several thousands of dollars worth of software and script over the past few years. There has been a half dozen times or so that I have not been pleased with the software/script and have asked for a refund. Dave Lewis was the first one to deny me a refund. Since him I have been denied by one other. Some of the software/script providers provide for a thirty day money back gaurantee, but even some of those that don't will still refund your money just to maintain good customer relations.

By the way I have probably returned thirty-forty items to stores over my lifetime simply because I didn't like the product and I have never been denied a refund.

Pathfinder..... you are still a pathetic loser who bought a script, saw the source code and then wanted your money back even though there is a disclaimer on the page.

You have nothing better to do than talk about me and you even name a topic after me... how sweet.

You are still worthless and all your whining will do nothing but waste your time.

Enjoy loser.

I have only had one complaint filed for my script in 8 months of selling it and thats a damn good track record so quit your whining you fuckin baby. How old are you people anyways... damn

Business is business and if I dont want to give a refund, I dont have to.

I have a perfect record with PayPal and one dumb bitch wants to tell the whole world because she didnt get her way like a little bitch.

I will NEVER refund the money because I am right no matter what the fuck anyone does EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

yikes, someone get the net!

dude, shut up. you sound like an ass. I'm pretty sure we were siding with you on this one.
until now anyway.

Linkrotator, if anyone's pathetic, it's you.
You come onto a board where people know each other with the sole intent of spamming your product. Consider it as something similar to walking into the lounge of some house where people get together to chat, and yelling: "I made this cool thing, anyone wanna buy it", while actually breaking a rule that's posted on the front door. You think you're god's gift to adult webmasterdom, and resort to slander when people aren't that impressed.
You suck.

12clicks....... thanks for sticking up for me. I fuckin deserve some damn respect and you have mine.

Its about time someone saw it from my point of view... damn!

I never intentionally tried to hurt anyone and this person is going out of their way to hurt my reputation.

This person even named a topic after me... imagine if someone did that to you. How would you feel.

It doesnt matter what Pathfinder does...... I will NEVER give a refund because it is a disclaimer on my site.

Pathfinder saw my source code and knew it was a damn doorway page maker. How dumb can Pathfinder be if NO other webmaster in 8 months was confused?????

Look... if you people dont like the script...... all you have to do is move on. Why the hell do you keep bringing up the shit and starting topics on the motherfucker. Are you that bored.

I come back from lunch to see if there are any legitimate questions and I get more immature bullshit.

It takes 61 people to tell me my script sucks????????????

This is why most real successful business people tell me to stay away from messageboards. Its a waste of time.

I will not let any of you change the way I do business.

I didn't say your script sucks, I'm saying you suck

Mule... you dont know when to stop bothering me.. do you.

I dont even know you and I wish you would leave me alone.

Why dont you come to my office and talk shit instead of hiding behind a computer like a punk.

Can you afford to fly?? If you can afford to shoot your mouth off, you should be able to come to my office right??

People talk big on messageboards but Im calling any of you out.
Come to my office like a man.... not a punk.

Until then, save your insults for a weak person that you can easily intimidate.

Only losers cant back up what they say.

LOL, I wouldn't go anywhere near your office, you'll kick my ass...you obviously have more muscles than brains :)
Sorry, you just get up my nose...stupid people do.
But I guess I'd better shut up before you start accusing me of child porn as well :)

Was that your way of saying "Im sorry" :)

DAVE LEWIS:

"...so quit your whining you fuckin baby. How old are you people anyways... damn..."

I am in my late sixties, I spent over thirty years in the Army, I fought in Korea twice, Vietnam three times, and probably have more purple hearts then you have in years. I don't whine about anything. I state facts.

Fact: What ever your age is, you are immature, seem to be a very emotional type, and are totally unprofessional as a business person.

My CC holder has temporarily refunded my money to my account while they investigate. I personally think you put up the disclaimer after I asked for a refund, but because of it I really don't expect to get a permanent refund. When a purchase is made using a third party payment system, it is difficult to get a refund. I will not use a third party payment system again.

I asked you a question which you have yet to answer: "Am I correct in this assumption?"

OMG Ya's know I was siding on the seller untill he comes on a public message board wanting to kick everyones ass. Boy your words really got me scared. IM so freaking scared I wont leave my home now!!!! :helpme I've falling and cant get up!! Man I tell you what there aint no one worth kicking the shit out of accecpt you sir. I'll pitch in the first $20.00 to fly mule out to your office. Anyone else wanna get this going? Mule If we get the money up PLEASE VIDEO TAPE This moron hiding under his fucking desk pushing his glasses against his forehead PLEASE fuck I will up it to $40.00 for the round trip ticket. :glugglug OH linkROT :321GFY

I appreciate the fact that you fought for our country but that has nothing to do with you being an arrogant asshole.

Starting a topic about me using my real name.... how lame is that??

If someone did that to you, would you be curtious, kind, and forgiving???

I dont owe you anything. I never did and I never will.

I dont even really know you as a person at all.

You are just text and rudeness to me at this point.

I dont care what PayPal decides, I know Im right.

The irony of this statement made me :1orglaugh

Va2k

Now, who are you to get involved with this.
If you think you are so tough.... then talk shit to my face too.
What is it with you idiots.... you act like little kids.
I challenge anyone who has called me names
or talked about my kids to say it to my face... period.
If you cant, you just arent man enough to talk shit.

#1 I agree with..as I stated I would have returned your money because that's just the way I handle business.

I would rather have someone discussing that on the message boards than what we are discussing here today.

#2 you say "thirty-forty items." Items is a lot different than software.

I doubt it very seriously you were able to return 30-40 packages of OPENED software to any store for a return...and if you have you say over your "lifetime," I'm sure a lot of those stores have changed their policies to only allow exchanges of the exact same product.

Examples of return policies for software, cds, videotapes etc:

Wal-Mart:
CDs, DVDs, audiotapes, videotapes, video games and computer software must be returned UNOPENED within 45 days of receipt.

CompUSA:
Opened software, DVD movies, pre-recorded videos and game cartridges may ONLY be exchanged for the exact same item and may NOT be returned for refund. These items can be exchanged in-store only.

Best Buy:
Exceptions
Computer Software
Video Games
Prerecorded Videos
DVD Software
Music
In order to receive credit for these items, they must be UNOPENED. If the original is defective, you may exchange these items for the SAME TITLE.

This is just a standard policy across the board when dealing with software, but once again not necessarily how I would have handled it if I were the business owner.

Good luck on resolving this.

hahaha funny ya fucking wanker I wasnt going to get into this untill you went after my friend mule you piece of shit!! I swear to god on my kids life IF I HAD THE MONEY I would take you up err wait give it up err no stick it up ya ass YEA Thats it.... Really though you must be really tough threating and wanting to kick everyones ass on this board that has talked shit about you.. God when I first came to this board I was so dawged cause I didnt have a clue. I only have half a clue now If ya want I can sell ya a little clue. ONE MORE FUCKING TIME OK LINKROT :321GFY like I stated earlier since ya slow here it is in s l o w m o t i t i o n :321GFY :321GFY

I listened to 62 people in 4 different topics talk shit who dont even know me but NONE of you will fly out here and meet me at my office.

If you all have so much time to chat, you must be making enough money to fly to Vegas right.

Maybe you dont think it will be worth your while....
Do some gambling, see a good show, and then we can do lunch.

Va2k

I dont know you and I think you need to shut your pie hole.

I dont care if you live or die so piss off punk!

Im leaving so you spineless punks can talk about me behind my back. Enjoy.

eroswebmaster:

I don't recall ever returning any software to a store so you are probably correct, although store policy does not always mean that you won't get a refund. With most businesses, it has been my experience that, customer relations are more important to the business then policies, which are not written in stone.

I did return a open box of fifty floppies to Walmart. After trying about a half dozen floppies and finding them to be corrupt, I returned them. Walmart wanted to do an exchange for another box of floppies of the same brand, but I declined, so my money was returned.

Once again I agree.

linkrotator,
You are showing yourself to be an idiot on this thread, and right or wrong, you are most likely hurting your future business with these people thru your posts. Initially it appears you had th support of the board members until you came in with your presumptuous ego and engaged fingers before brain.

If you care more about being stubborn in your own mind than doing business, hey go for it. Otherwise rethink your position and go forward. It's not going to kill you to refund one person, right or wrong you know. And after all this, refunding her might just make you look like a bigger person.

As for flying to Vegas, I was just up there weekend before last, too bad this thread didn't pop up a couple weeks ago.

But I'll be back up next month ;)

sounds like its your mistake for purchasing it. u don't buy something and hope it does what u want. if ur not sure send the guy an email and ask before u buy it.

Did I just here an American use the word 'wanker' as an insult? Just curious - how many inside the US know it's meaning in the UK?

why don't u tell us? :)

More like how many actually care?:thumbsup

FlyingIguana:

Of course it was a mistake. If I had not been so rummy from lack of sleep, I would not have made the purchase.

I simply asked for my money to be refunded and he is the first ever not to make a refund. There has been one other since and that too is still under investigation by my CC holder.

It of course is his pergogative to deny a refund and of course it is my perogative to have my CC holder try and get me a refund.

"Im leaving so you spineless punks can talk about me behind my back. Enjoy."

... let cross fingers and hope this CUNT has spoken the truth for the first time in his whole fucking life !! did I just say CUNT ... damm it ... I meant CUNT !!

heheh KIM <bows> Ya da gal hehe Hey doesnt wanker mean queer in the uk <shrugs> as for flying to your city to kick your punk ass I would love to BUT shit I would prolly get my arse kicked havnt gotten into a fight since highschool and thats been 16 years ago shesh im old :( Hey bro Right or wrong I shouldnt of jumped into it with such a guy as yourself. I will agree with you on that. I was uploading and was board and you were a good laugh But for real bro I can pitcure your vains buldging from your neck and foaming at the mouth I dont want to be the one to cause you so much grife that you stroke out on us!! So as I'm shaking in my chair from fear I will say IM sorry for bad mouthing such a kewl dude as yourself. Way to go on the new friends you have made! I would shake ya hand if I wasnt so scared!!! OH kewl uploads are done back to work.....

OH before I forget sir :321GFY :321GFY :321GFY

For those that do care wanker means masturbator but is more often used as an alternative to cunt. Thing is it's usually considered on par with using the work cunt and is sort of interesting if you live here seeing sitcoms like married with children using it. Just odd seeing someone from the US use it.

LOL Tom, you always crack me up :)
And thanks for the props, bro! :thumbsup

I agree with my wife in spe :)
Keep it up Kimmykim

Pathfinder, Upload the pile of shit and I will make sure it gets so saturated that he wont be able to charge more then his sisters coochie for it.... if you dont wanna upload it, send it to me and I will upload it myself :) this guys a homo

Married with Children - oh the good old days.
Peggy and her family were from Wanker County.

Pipecrew:

E-mail me at [email protected]

i don't see why u should get a refund. ya the guys a complete dick, but u can't buy something and then change ur mind later especially when he has a no refund policy.

you charging back is illegal.

FlyingIguana:

What gave you the idea that you can't buy something and then change your mind? It happens everyday all across the nation; especially if you don't think the product is as advertised. What gave you the idea that a chargeback is illegal. I don't do the chargeback, the CC holder does, if you have just cause.

When I made the purchase I do not recall seeing his disclaimer. I believe he posted the disclaimer after I asked for a refund.

you make me laugh

companies don't have to give you your money back. if the credit card company finds out he has a no refund policy they won't grant u the chargeback.

because you didn't take the time to read about what you were buying he has to incur the costs? if u chargeback i bet he has a case to sue you. he didn't rip you off, but now because you can't read you're gonna rip him off?

Wrong :)

i've talked to visa about this. verisign has a no refund policy and i couldn't chargeback even when their system was fucked and i couldn't get access to domains i just renewed a couple weeks earlier.

he didn't rip you off and he has a no refund policy. its pretty much cut and dry.

Sure you can. It's called business, and any respectable business would be happy to comply. It's the whole PR thing. He should have been a little more cautious before he bought, but I wouldn't have a problem giving the refund to him. Especially to prevent several threads like these.

I hope David starts a thread about me, I want to see how bad it makes me feel too. :1orglaugh