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-   -   WTF is splitinfinity up to?!@# (https://gfy.com/showthread.php?t=565402)

zzgundamnzz 01-18-2006 06:43 PM

WTF is splitinfinity up to?!@#
 
Was just looking at my server and found out that they moved me from Verio to Cogent without notifying me!

What the hell are they trying to pull here. I signed up with Splitinfinity because they were using Verio bandwidth but now they switch me to cogent out of the blue.

Atleast lower my monthly price if your going to switch me to inferior bandwidth.

go to www.arin.net and search for 38.100.232.206 in the whois box
The IP is owned by cogent.

If you host with them I suggest you check your server.

Brad Mitchell 01-18-2006 06:50 PM

For the record.. It's possible that it could be a Cogent IP but based on how they manage their BGP sessions your traffic could be going out through Verio or their other providers.

Brad

pr0 01-18-2006 06:54 PM

http://www.dnsstuff.com/tools/tracer...38.100.232.206

100% cogent

pr0 01-18-2006 07:01 PM

p14-0.core01.san01.atlas.cogentco.com

g50.ba01.b006590-1.san01.atlas.cogentco.com

unknown.cogentco.com

zzgundamnzz 01-18-2006 07:04 PM

Quote:

Originally Posted by pr0
p14-0.core01.san01.atlas.cogentco.com

g50.ba01.b006590-1.san01.atlas.cogentco.com

unknown.cogentco.com

Thanks, I should of put that in my first post.

pr0 01-18-2006 07:05 PM

Quote:

Originally Posted by zzgundamnzz
Thanks, I should of put that in my first post.

i'm not jumping on the bandwagon, just helping to post factual information

i'm sure they have a valid reason for being late with support & switching you to cogent

and i'm sure someone will be in here to straighten it up publically

Veterans Day 01-18-2006 07:09 PM

http://www.xbizawards.com/past_winners.html

:1orglaugh

zzgundamnzz 01-18-2006 07:18 PM

Quote:

Originally Posted by pr0
i'm not jumping on the bandwagon, just helping to post factual information

i'm sure they have a valid reason for being late with support & switching you to cogent

and i'm sure someone will be in here to straighten it up publically

I know I've been with them for over a year. They also moved my box to a new Data Center without telling me. Yesterday and today were just unacceptable. I was willing to just let everything go and not say anything. But when I found out that I got switched to cogent without even being notified I had to post to get some answers.

Brad Mitchell 01-18-2006 07:27 PM

Y'all would cry if you knew how many hosts had their inbound routes configured on the "good" providers while routing their traffic out through the likes of Cogent, cheap peering and other alternatives that aren't the premium bandwidth being marketed.

I don't know anything about the Split situation, I'm wondering if they're moving stuff perhaps the routing through Cogent is temporary or a backup solution while some other setup is in progress. Best of luck to everyone -

Brad

pr0 01-18-2006 07:32 PM

Quote:

Originally Posted by zzgundamnzz
I know I've been with them for over a year. They also moved my box to a new Data Center without telling me. Yesterday and today were just unacceptable. I was willing to just let everything go and not say anything. But when I found out that I got switched to cogent without even being notified I had to post to get some answers.

like i said, i'm sure they'll come in here & explain....or get in touch with you

if not be sure to bump this until you get an explination

xlogger 01-18-2006 07:33 PM

WOW! Thats fucking crazy. :disgust

Baker Rd 01-18-2006 07:45 PM

I can't even believe anyone hosts with those clowns, the pictures they post on GFY alone is enough to keep my business in a more professional environment.

split_joel 01-18-2006 07:45 PM

For the record... The ips were bought off cogent and will be changing routes soon. We are not keeping people in or on cogent, and the fact this post was made was sad because the customer did not even bother asking us first. We have our fibers routed through cogent, level 3, williams, xo, cox, sprint and more, and that will take affect shortly. If you have any questions feel free to hit me up in icq i will go into more details about wuts going on shortly... Do not be concerned. 254759453

clickclickclick 01-18-2006 08:05 PM

Quote:

Originally Posted by split_joel
For the record... The ips were bought off cogent and will be changing routes soon. We are not keeping people in or on cogent, and the fact this post was made was sad because the customer did not even bother asking us first. We have our fibers routed through cogent, level 3, williams, xo, cox, sprint and more, and that will take affect shortly. If you have any questions feel free to hit me up in icq i will go into more details about wuts going on shortly... Do not be concerned. 254759453

its not sad

if ppl paid for something else and YOUR changing routes, YOU should inform your clients about this temporary change, not have them query it.

Baker Rd 01-18-2006 08:13 PM

lol then he puts down his own customer for asking whats up, classic.

nico-t 01-18-2006 08:18 PM

Quote:

Originally Posted by Veterans Day

lol the irony

European Lee 01-18-2006 08:20 PM

Verio is doing something like dropping all their pipes [Verio not SI] from what i recall.

Would you rather they just left you on Verio and all your sites went down overnight? :1orglaugh

Regards,

Lee

clickclickclick 01-18-2006 08:22 PM

http://www.xbizawards.com/judging_process.html

thats how judging is done: they were judge on the following

Hosting Options, Admin Tools and Overall Rating

brand0n 01-18-2006 08:23 PM

Quote:

Originally Posted by European Lee
Verio is doing something like dropping all their pipes [Verio not SI] from what i recall.

Would you rather they just left you on Verio and all your sites went down overnight? :1orglaugh

Regards,

Lee

what b/w was used when you spammed the oprano data base?

split_joel 01-18-2006 08:35 PM

Quote:

Originally Posted by European Lee
Verio is doing something like dropping all their pipes [Verio not SI] from what i recall.

Would you rather they just left you on Verio and all your sites went down overnight? :1orglaugh

Regards,

Lee


This is true, verio is dropping all there pipes and have sold that data center. We had no choice and no time and we had one simple choice and it was to move everyone right away and thats what we did, if we didnt everyone would of been down even longer. We have a little less then a week to move our clients and I am sorry we have not called everyoen but in a situation like this, there isnt really time to plan it all out, all we can do is move and reconfigure everything and hope for the best. Regarding the ip space, no other Datacenter was ready for this kind of move expect for one, and the one we moved into had the racks the bandwidth but not the ips, so we had to buy ips off cogent and they will soon go through the correct routes. We are sorry this happend but this is above SI and it has to do with Verio. THe plus side to all this is the bandwidth is better and aside from the few angry customers alot of them have noticed this new network is alot faster. We have more staff here, and overall things are going to be better for our customers here. Once again I am sorry this has happened but it needed to happen or alot of you would be down. Have a good night if you have any questions feel free to call me 858 610 7152 i will not be on the boards to much for we are sitll moving people.

SMachiz 01-19-2006 12:54 PM

Quote:

Originally Posted by split_joel
This is true, verio is dropping all there pipes and have sold that data center. We had no choice and no time and we had one simple choice and it was to move everyone right away and thats what we did, if we didnt everyone would of been down even longer. We have a little less then a week to move our clients and I am sorry we have not called everyoen but in a situation like this, there isnt really time to plan it all out, all we can do is move and reconfigure everything and hope for the best. Regarding the ip space, no other Datacenter was ready for this kind of move expect for one, and the one we moved into had the racks the bandwidth but not the ips, so we had to buy ips off cogent and they will soon go through the correct routes. We are sorry this happend but this is above SI and it has to do with Verio. THe plus side to all this is the bandwidth is better and aside from the few angry customers alot of them have noticed this new network is alot faster. We have more staff here, and overall things are going to be better for our customers here. Once again I am sorry this has happened but it needed to happen or alot of you would be down. Have a good night if you have any questions feel free to call me 858 610 7152 i will not be on the boards to much for we are sitll moving people.

I imagine you would have received more than ample notification from Verio regarding this, if it is indeed true. A simple email would've gone a long way too.

Best,
Sam

darksoul 01-19-2006 01:04 PM

I'm starting to get sick of this.
We have one server down for 4 days, e-mails are not responded to
as soon as you hit someone on icq they say "ok" and disappear.

The Usual Suspect 01-20-2006 08:23 AM

Our ser is also still down, it has been down for over 4 days now.

Can we get a fucking straight answer to when things will be up again, or do we need to find a new host?

BlackCrayon 01-20-2006 08:34 AM

i'd move my shit elsewhere and demand a refund. 4 days down is totally unacceptable.

lazycash 01-20-2006 08:37 AM

Its funny how their staff has plenty of time to post on gfy, but no time to send out an email informing their customers of the situation and no time to respond to emails from those who have downed servers. Now thats sad Joel.

lazycash 01-20-2006 08:38 AM

Quote:

Originally Posted by BlackCrayon
i'd move my shit elsewhere and demand a refund. 4 days down is totally unacceptable.

If you want a refund you must meet with the owner face to face to negotiate a deal.

Daruma 01-20-2006 08:42 AM

makes you wonder how they got the award - $$$ buy off?

Erica_FC 01-20-2006 08:42 AM

Quote:

Originally Posted by lazycash
Its funny how their staff has plenty of time to post on gfy, but no time to send out an email informing their customers of the situation and no time to respond to emails from those who have downed servers. Now thats sad Joel.


Was thinking the same thing. :(

justsexxx 01-20-2006 08:49 AM

Quote:

Originally Posted by split_joel
For the record... The ips were bought off cogent and will be changing routes soon. We are not keeping people in or on cogent, and the fact this post was made was sad because the customer did not even bother asking us first. We have our fibers routed through cogent, level 3, williams, xo, cox, sprint and more, and that will take affect shortly. If you have any questions feel free to hit me up in icq i will go into more details about wuts going on shortly... Do not be concerned. 254759453


Yeah ppl can post GOOD things on GFY, but BAD things only in private....

SpeakEasy 01-20-2006 08:53 AM

Quote:

Originally Posted by split_joel
For the record... The ips were bought off cogent and will be changing routes soon. We are not keeping people in or on cogent, and the fact this post was made was sad because the customer did not even bother asking us first. We have our fibers routed through cogent, level 3, williams, xo, cox, sprint and more, and that will take affect shortly. If you have any questions feel free to hit me up in icq i will go into more details about wuts going on shortly... Do not be concerned. 254759453

Quote:

Originally Posted by split_joel
For the record... The ips were bought off cogent and will be changing routes soon. We are not keeping people in or on cogent, and the fact this post was made was sad because the customer did not even bother asking us first. We have our fibers routed through cogent, level 3, williams, xo, cox, sprint and more, and that will take affect shortly. If you have any questions feel free to hit me up in icq i will go into more details about wuts going on shortly... Do not be concerned. 254759453


Dude you really need to shut the fuck up and stop spewing all this garbage. You are routing your traffic through Cogent and charging prices for better bandwidth, thats the bottom line. Basically you are scamming your customers!!!!!

Erica_FC 01-20-2006 08:59 AM

isn't "have our fibers routed through cogent" = cogent BW? no matter how nice you try to dress it up?

justsexxx 01-20-2006 09:00 AM

Quote:

Originally Posted by Erica_FC
isn't "have our fibers routed through cogent" = cogent BW? no matter how nice you try to dress it up?


Even when it's not. How is 4 days of downtime acceptable...

Daruma 01-20-2006 09:02 AM

Quote:

Originally Posted by justsexxx
Even when it's not. How is 4 days of downtime acceptable...

give'm a break with only 2 employees... hahahaha

Veterans Day 01-20-2006 09:04 AM

Quote:

Originally Posted by Daruma
give'm a break with only 2 employees... hahahaha

http://www.mike.lawton.clara.net/Homersweb/doh.jpg
:1orglaugh

Erica_FC 01-20-2006 09:04 AM

Quote:

Originally Posted by justsexxx
Even when it's not. How is 4 days of downtime acceptable...

If it was a Russian free-host, it would be OK. But last time I checked it wasn't, but I could be wrong

justsexxx 01-20-2006 09:08 AM

Quote:

Originally Posted by Erica_FC
If it was a Russian free-host, it would be OK. But last time I checked it wasn't, but I could be wrong

What has Russian free todo with this? :Oh crap

Erica_FC 01-20-2006 09:10 AM

Quote:

Originally Posted by justsexxx
What has Russian free todo with this? :Oh crap

you asked when 4 days of downtime was acceptable. My reply was "only if its a free host"

justsexxx 01-20-2006 09:13 AM

Quote:

Originally Posted by Erica_FC
you asked when 4 days of downtime was acceptable. My reply was "only if its a free host"

Okay clear :) I read it as a Russian Free host...Like no Russian employees lol

Chris 01-20-2006 09:13 AM

lol bad month for SI
what are they gonna do to recover from this
desperatly hurtin em

Erica_FC 01-20-2006 09:15 AM

Quote:

Originally Posted by justsexxx
Okay clear :) I read it as a Russian Free host...Like no Russian employees lol

:1orglaugh :1orglaugh :1orglaugh "Russian free" :1orglaugh that racist

Boss Traffic Jim 01-20-2006 09:16 AM

Splitinfinity should win the joke host of the year award...... :1orglaugh This was the biggest OWNAGE since the Likewhoa scam... :2 cents:

Jay_StandAhead 01-20-2006 09:18 AM

time to check if any sponsors we promote is hosted with them, and change links

justsexxx 01-20-2006 09:21 AM

Quote:

Originally Posted by Erica_FC
:1orglaugh :1orglaugh :1orglaugh "Russian free" :1orglaugh that racist

That's why I was asking. Since I do like most Russians I know:)

Daruma 01-20-2006 09:22 AM

Quote:

Originally Posted by Jay[neX]
time to check if any sponsors we promote is hosted with them, and change links

already doing that

Jay_StandAhead 01-20-2006 09:43 AM

Quote:

Originally Posted by Daruma
already doing that

post the list of sponsors you find here, it'll save us some time :)

Daruma 01-20-2006 09:48 AM

Quote:

Originally Posted by Jay[neX]
post the list of sponsors you find here, it'll save us some time :)

epiccash

More Booze 01-20-2006 09:56 AM

same with serverprovider..

Ycaza 01-20-2006 10:45 AM

i had seen the cogent routes too.

czarina 01-20-2006 11:10 AM

Quote:

Originally Posted by clickclickclick
its not sad

if ppl paid for something else and YOUR changing routes, YOU should inform your clients about this temporary change, not have them query it.


Your right. When you are late on your CC payment, Visa should just call your mom.

It is sad that he did not go to them first. WHY take it to the board before you call the provider.

Erica_FC 01-20-2006 11:14 AM

Quote:

Originally Posted by czarina
Your right. When you are late on your CC payment, Visa should just call your mom.

It is sad that he did not go to them first. WHY take it to the board before you call the provider.

might be because they haven't answered any support requests for 3 days (unless it was posted on GFY)


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