Epassporte Issue
 

Using epassporte almost 2 years and never had any problems, but
now to reset a password i need to make 3 international calls and issue not resolved yet.
Is it possible to put back simple button for password reset as it was before?
What the prob with that ?
2 times i spoke with your support and they asked for email - i've got an email where they ask to call , WTF ???

Do you think customers really want to spent time and money for international calls to reset a god damn password ??

Very disappointed now.

That really sucks, man... you´ve talked to Shaliza??

If you didn't get a new password try contacting Shaliza.Somani at ePassporte.com for the fastest way to resolve this but she is at the show so she might not answer right away.

have no idea really.
I spoke with some girl and second time with some guy.
The funniest thing is - it's just a password reminder nothing special.
Why the hell they removed this simple button, to get more calls ??

Yes, right - i will wait for my password till she will come back from show :)

She is online now and then and she checks her mail, you might have to wait for a couple of hours before receiving an answer.

Remember that when the shows are going on, the responses are a little slow. If you have had 2 years of good service, then I would not get that upset over this.