The dumb fucks of the month award goes to
 

Comcast....

I have 8Mbit cable...all day its been slow as hell and the pop servers arent responding fast enough...time outs

so I hop on gmail and sent a message to support asking if its an area issue or if i need to open a support call. I include my account number and comcast email addy

I get an autoresponder that bounces the email because it wasnt from a comcast customer....WHAT THE FUCK?

how stupid is that...how do you contact them if email doesnt work...
so they win...buncha stupid fucks...

sounds like optimum online.... these dumb bastards cant seem to fix my cable here... every 3 months it goes down...

TELEPHONE.

U can still contact them :)

isn't it frustrating when a multi-million dollar company can't seem to pay enough CSRs to handle day-to-day biz relations?

ROFL ... what about the customers that want to switch to them ? that's nice...

Telephone is always the way to go with big compagnies. their email support sucks arse

mike, i have been having wierd shit happening for like 2 days now too, must be our area

LOL Jace and Mike - move up to the hills and try calling after 5 or before 9. The little local phone company/internet company/cable company (all the same company) closes up shop outside regular business hours ;)

pick up the phone....

i believe they've even replaced their live online help with some half ass question and answer thing..

never waited longer than 2 minutes on hold...... and i've called them A LOT.

lol.

haha, wow...i could NOT handle that

my grandma lives in a small town in kentucky, and right by her house is the comcast cable location....every time I drive by there it has one tech truck, one person inside...and they are only open 10am-4pm

haha, that would drive me nuts

yeah, the new comcast phone support ROCKS....i am never on hold for more than 2-3 TOPS

No trust me, optimum online is a ten times bigger piece of shit than comcast could ever hope to be.

I had to live with that for 4 long years...

my cable isp is throttling bit torrent now, almost impossible to download torrent files.

My Comcast service has sucked lately. I'm not sure if its my VOIP "gizmo" thingy slowing it down...or if its Comcast.