Independent Server Admin Support
 

I'm curious to see if there is any interest in an independent 24/7/365 Server
Admin service. I'm thinking of setting up such a service. With all the hosting
threads and people bitching about their support this could be a valuable service.
some of the services could be:

Problem solving
Software installation support
Server Monitoring (Health check)
Server maintenance
Load balancing
Extensive Server/Traffic stats
Server tuning/optimizing
Security
Backup/Restore
etc, etc

Just a reliable independent service so you don't have to worry about all the
hassle that comes with maintaining your servers and checking that your sites and servers are up and running all the time. so you can concentrate on
what you do best.

Discuss :thumbsup

Sounds like a good plan

I would def be interested! :thumbsup

Let me know if you have any specific needs that I haven't listed yet.....looks like I'm going to offer this VERY soon :thumbsup

1. Webmasters are cheap
2. they thing the host should take care of all that
3. good luck

1. webmasters dissapointed by their providers support know the value of good
support.
2. They know or find out quick the difference between should take care and will
take care
3. Thank you

95% of the case the webmaster has to inform their provider of a problem....it should be the other way around. Quick and accurate response will safe money
and members that want to cancel their membership

This service will also be available for Hosting Providers that are short of skilled
techs and want to offer their clients extra good care :winkwink:

I pay someone $1k/month to admin my servers (9 of them), carry a cell phone and respond (proactively) to server alerts 24/7/365 before I even find out about problems. He's a fantastic admin and I trust him like a brother.

Can you give me more, for less?

Not everyone is as lucky as you....make sure you don't lose him...LOVE him
like a brother :winkwink:

Heh.. it's a decent price... if he spends over 15 hours a month we work out a price for the extra time, haven't had to do that in a long time though. It's a good deal for him too, a few hours a week of checking on the servers and maybe once a month having to log in because of an alert and he takes home an extra $1k.

I have servers that have uptime's of nearly 3 years... <knock on wood> - things are pretty stable.

I think you will do very good. Good luck :thumbsup

That's the way how it is supposed to be.....if your servers are well maintained
and organised you can prevent a lot of problems....and notice things BEFORE
they BECOME problems.

knowing that your servers are pro-actively monitored and have someone
that WILL take care of things and makes sure your servers are healthy and
up and running gives piece of mind and increase revenue

Thank you...much appreciated :thumbsup

I'd be interested in one-off problems, like automation of setting up domains, subdomains, cross-server ip management etc ... If you think you can offer something like this, hit me up at jeka ,at. jeka.org :)

I will....allthough I won't be offering complex programing services or script
debugging....at least not from the start...all services will be billed by hour
according an accurate estimation upfront or as monthly contracts....whatever
a client prefers. That way they can even be used one of or temporarely

My advice, go for monthly contracts. Small projects are killer

Good one off projects often result in monthly contracts :winkwink:

As long as I stick to related small projects then the same code / tools
can benefit a lot more clients....so I get to build up a good library
of useful stuff

Understood. I wasn't looking for programming projects as per se, perharps more on the consulting/optimizing side (I can take care of the programming part). But it's best to take it outside of GFY. :)
Can you shoot me a mail with your hourly rate?

I will certainly do that but not before tomorrow.....as I'm pretty tied up for
today.....thank you for your request I'll get back to you shortly. I was at
this stage investigating on starting this service.....you caught me by suprise
therefor I won't be able to help out RIGHT NOW :thumbsup

Awesome :thumbsup

some more features that I can think of:

DNS setup/admin (round robin/distributed dns)
Mail setup/admin
Major network testing/reporting latency, net congestion
webserver tweaking/testing (load/stress)
Provider watch.../testing and reporting of major hosting providers and networks


anything else?

goodluck with the concept mate!

:smokin

My recommendation:

http://webta.net/

If you do this, try to match the support at National Net. Those guys are top-notch!

Sounds like a good plan!!

How much?

I have just registered servergenius.com so yes I'm going to go ahead with this
project.....info on pricing and the launch will be announced as soon as possible.... For people that can't/don't want to wait....hit me up on at:

ICQ: 370820
Skype: dynaspain
Email: [email protected]

:thumbsup

We have been doing that for years for our clients, its part of our service, and I know there are a few good quality hosts who do this as well. Problem is most webmasters are cheap and dont understand the value of our service and end up working on their servers 90% of the time when they should be concentrating on making money with their websites.
But you will probably get some business as I hear many many horror storys when customers move to us about their old host.







Phatservers.net

Sounds like a good service. Just make sure the price is not too high. Then people would be willing to pay.

prices will be fair with a satisfaction guarantee. Time will most likely be sold
by hour/ by blocks and monthly plans....with blocks I can bill minutes aswell
instead of charging a full hour when if fact I only need minutes to solve the
issue....