Ibill Dropping Rebills?
 

Ibill seems to be queueing a lot of my rebills. About 50% since the 20th are still backed up in the scheduled list.

Is anyone else seeing this in the CMI?

Yes.

Our transaction replicator to the CMI was behind for rebills and live transactions starting around noon time on Saturday 2/23. This system should be cuaght up late this morning. Transactions were happening-just our reporting tool was behind.

I'd like to have a tech take a look at your account. If you want , please send me your iBill Master Account/Sub Account to [email protected] and I will have someone look into. Thanks. Cathy

Why have the problems with the CMI/rebills lasted for three months ?
What problem does Ibill have that money cant fix ?

The rebill replication to the CMI is caught up as of this morning. Rebills that are in queue from 2/20 could be related to our actual rebill schedule and how we address declined rebills. Feel free to contact me at [email protected] for more details. Cathy

Webmasters were told this is an upgrade last November. Still upgrading ?

ibill sucks, i switched to jetbill and my conversions are much better, dunno why, but foo.

Globill RULES. Switch to them! They are friendly and will answer your emails in less than 5 minutes. If you have troubles they will send a tech to your door with a 6 pack of beer and he will not leave until all your problems have been adressed and or fixed. If you process more than 5k a week, they give you free maid service.

Ha, beat you to it Darren.

Labret are you serious about globill?
because i remember you was always supporting Ibill's fuck ups

i do like the stats interface for globill

what kind of beer???

is the maid cute?

Labret, did you get the Webpledge box removed from any of your sites?

I have over 350 rebills backed up at Ibill..And I have a pal who has about 150 more backed up on his sites. If these are all soft declined I will eat my hat. For real.

Uh, didnt have it removed, but havent asked either. Dont know if it still there, will have to look.

I am making screencaps nightly, something is very odd with rebills. So far I have several thousand worth the rebills that arent showing up in stats, and are not showing up in "scheduled to rebill". They are gone. I am gonna give it a couple more days of making screencaps before I contact my iBill rep.

And yes, the checkbox is still on my join page. Doesnt bother me though. Signups have been waaay up for me the last week.

Signups way up, rebills way down and several grand missing.

"... I will eat my hat. For real."

... I hope you are not wearing on of those brithish police hats ... you´d be chewing plastic for the next 2 years !!

Funny.. me too. Signups up, but rebills down. :-/

Looks like too much is soft declined now, what's with this lately? Another Ibill problem?

All,

We identified a problem with rebills for all 100 sub accounts that started on Feb 21. Our IT staff has corrected the code and rebills are now in proess. The system should be up to date by Tuesday afternoon.

Cathy

At the expense of sounding stupid, what are "all 100 sub accounts"? Not literally, I dont even know what you mean by "100 subaccounts". Can I assume that my account falls under this "all 100" as I have been having trouble as well?

Sorry to confuse you. When you sign up at iBill you are given a master account number and then subaccounts to reflect price points. Most likely you have a subaccount in the 100-199 range. By going into the CMI under set up you can review all of your subaccounts. If you would like me to look up your subaccounts - please send you master account number to me at [email protected]. Hope that helps.

ok great. Thanks, makes perfect sense... which makes me feel stupid. :)

axxxis,

Thanks for the props. Glad to hear things are looking up.

Anyone interested, drop us a line at 1-800-4-Jettis. (1-800-453-8847)

Who else is down 30% against the same period last year?

Doesn't take much does it?

Your just jealous cause we aint bitching at you this week :Graucho

But of course ;)

2 words.

Estrogen shots.

OK, now we know you can count to 2.

Now ya gone and done it Labret. You just done crossed the border into Hurtville. :Graucho

I hope everyone is havng a great week.

Mitch

LOL, contrary to his tagline, he's a closet submissive I think, sleepy. After all, he was the first one to use the phrase 'verbally disembowel' in reference to me ;)

"I hope everyone is havng a great week."

... mitch, everyone processing through ccbill is having a fucking great week ... month ... year ... century ... life !!!

Fuck you mitch :1orglaugh

There is ass kissing, and then there is stuffing your entire head in.

And no, I am not a ccBill hater, I use them as well.

Completely and totally unimpressed.

Bah. A 300 lb black guy who doesnt like the way you look is Hurtsville. Arguing with a woman is a minor annoyance.

John Wayne Bobbit thought that too. :Graucho