epassporte sucks
 

Ok This happened to me with my epassporte account:

3 weeks ago I moved $500 from my credit card to my epassporte account. I sent that money to a person which I owed the respective amount of money. The next day I loged in my epassporte account and noticed teh account was blocked, at the same time I received an email which says I had to send some scanned documents, to verify my credit card. Great, I sent the documents, a week past and my account was in the same status, blocked, so I decided to email the account verification department to knows if there's a problem. They told me that documents was received and are being procesed. Fine, 2 more weeks past and the account still blocked, I emailed again the verification department and no answer. 3 weeks and account still in blocked status. I remember paypal took 2 days to verified my credit card information, comparing that with 3 weeks without a solution, I can conclude that their service sucks, it's amazing these people do this to their clients, if they are new with the verification deparment they must be a little flexible meanwhile they refine their methods. Anybody else had a similar problem with them?

I have heard many people say the same thing many times here on gfy.:2 cents:

:thumbsup

:( There are other options for Adult transactions...the names slip my mind right now...damn head cold

Yea, ive heard that many times too, luckily ive never had a problem with em.....:thumbsup

that sucks i've never had a problem though...

Yep, like checks

I agree with you :thumbsup

is moneybookers.com still climbing their way into the adult world?

my advice for all of you is don't move money from your credit card to epassporte account, the problem started there, everything was working fine before, thanks god the balance I had in that blocked account is $90, the big question is, will I see them again :ticking

I got my account blocked for verification.
It was unblocked after i think 2 weeks i sent the docs but they needed to verify my details with the sponsor who got me an epassport card (livejasmin).

They have the absolute slowest customer service on the planet in my opinion. I'm beginning to wonder if anyone even really works there.

their fees piss em off. i dont know who to be mad at paypal or epass. i loved paypal.

Really akward, don't they realize they are losing business this way? :/

you think they are running a charity? It isn't UNICEF

http://www.houseoffusion.com/users/images/fat_guy.jpg

epassportes customer service center