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Old 12-02-2004, 06:34 PM   #1
ramtar
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epassporte sucks

Ok This happened to me with my epassporte account:

3 weeks ago I moved $500 from my credit card to my epassporte account. I sent that money to a person which I owed the respective amount of money. The next day I loged in my epassporte account and noticed teh account was blocked, at the same time I received an email which says I had to send some scanned documents, to verify my credit card. Great, I sent the documents, a week past and my account was in the same status, blocked, so I decided to email the account verification department to knows if there's a problem. They told me that documents was received and are being procesed. Fine, 2 more weeks past and the account still blocked, I emailed again the verification department and no answer. 3 weeks and account still in blocked status. I remember paypal took 2 days to verified my credit card information, comparing that with 3 weeks without a solution, I can conclude that their service sucks, it's amazing these people do this to their clients, if they are new with the verification deparment they must be a little flexible meanwhile they refine their methods. Anybody else had a similar problem with them?
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Old 12-02-2004, 07:40 PM   #2
Boss Traffic Jim
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I have heard many people say the same thing many times here on gfy.
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Old 12-02-2004, 07:43 PM   #3
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I have heard many people say the same thing many times here on gfy.
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Old 12-02-2004, 07:45 PM   #4
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There are other options for Adult transactions...the names slip my mind right now...damn head cold
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Old 12-02-2004, 07:45 PM   #5
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Yea, ive heard that many times too, luckily ive never had a problem with em.....
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Old 12-02-2004, 07:50 PM   #6
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that sucks i've never had a problem though...
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Old 12-02-2004, 07:52 PM   #7
detoxed
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Quote:
Originally posted by spunky
There are other options for Adult transactions...the names slip my mind right now...damn head cold
Yep, like checks
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Old 12-02-2004, 08:07 PM   #8
NichePay_Manny
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I agree with you
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Old 12-02-2004, 08:08 PM   #9
Jace
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is moneybookers.com still climbing their way into the adult world?
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Old 12-02-2004, 08:22 PM   #10
ramtar
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my advice for all of you is don't move money from your credit card to epassporte account, the problem started there, everything was working fine before, thanks god the balance I had in that blocked account is $90, the big question is, will I see them again
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Old 12-02-2004, 08:51 PM   #11
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I got my account blocked for verification.
It was unblocked after i think 2 weeks i sent the docs but they needed to verify my details with the sponsor who got me an epassport card (livejasmin).
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Old 12-02-2004, 09:37 PM   #12
Babaganoosh
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They have the absolute slowest customer service on the planet in my opinion. I'm beginning to wonder if anyone even really works there.
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Old 12-02-2004, 09:57 PM   #13
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their fees piss em off. i dont know who to be mad at paypal or epass. i loved paypal.
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Old 12-02-2004, 10:25 PM   #14
Platinumpimp
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Originally posted by Armed & Hammered
They have the absolute slowest customer service on the planet in my opinion. I'm beginning to wonder if anyone even really works there.
Really akward, don't they realize they are losing business this way? :/
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Old 12-02-2004, 10:28 PM   #15
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their fees piss em off.
you think they are running a charity? It isn't UNICEF
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Old 12-03-2004, 12:04 AM   #16
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I'm beginning to wonder if anyone even really works there.


epassportes customer service center
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