how do u handle asshole customers?
 

how do u handle asshole customers? the ones that know they can chargeback to fuck you up and threaten you with it because of some stupid shit like you didnt answer an email in 24 hours.

the arrogance of some of these mutherfuckers gets me heated.:mad:

Inform them that a chargeback without a valid reason is fraud and can seriously fuck up their credit rating?

Professional hitman

Or just say you'd call during the day (and speak to the wife)...

haha

find out where thay live and throw poo in there lawn.

heh, one job i was system admin at, i had to do tech support for a day, i got an old lady, i wanted to tell her to drink a large glass of stfu, i am not that good with dealing with those kinds of people. maybe i need sleazy's shirt :)

That would actually work :winkwink:

I am very nice even though it kills me sometimes.

Apologize to them, offer them something free. Also inform them that chargebacks puts them in a fraud database and can keep them from ever joining a porn site in the future. Then apologize again.

yes try to hire a professional hitman and kill them

they are big asshole :ak47:

I ridicule them and explain how little their business means to me.

Be as nice as possible without being apologetic.

YES!

Every asshole customer is another chance to make a sale :thumbsup

Be Nice. If you can not work the issue out refund the money. That way they can not charge back, but can still buy another membership to one of your other sites. And hopefully they will like it better, ot at least not get a bug up their butt.

Up to a point. Some customers go so far the only proper thing to is give them some/all of their money back and tell them you don't want them as a customer any longer. That's the one thing they don't expect and it usually makes quite an impression.

There's a rather amusing website devoted entirely to asshole customers. Its mainly devoted to retail but funny none-the-less.
http://www.customerssuck.com/

someone make a #1 customer site, which auto subscribes the customer to hundreds of gay spam and direct mailing lists

the best way for me is "gold medium way" = diplomatic way...

I usually let the say what they want even if they are not nice and don't give a shit for that..........but talking to them always in diplomatic way...:)

I tell them to fuck off, refund their money without telling them, cancel whatever they got from me... and block them from accessing any sites.

:1orglaugh :1orglaugh :1orglaugh :1orglaugh

:thumbsup

:thumbsup

:thumbsup