how do u handle asshole customers? - GoFuckYourself.com

robfantasy · 11-16-2004, 01:17 AM

how do u handle asshole customers? the ones that know they can chargeback to fuck you up and threaten you with it because of some stupid shit like you didnt answer an email in 24 hours.

the arrogance of some of these mutherfuckers gets me heated.

volante · 11-16-2004, 01:20 AM

Inform them that a chargeback without a valid reason is fraud and can seriously fuck up their credit rating?

azguy · 11-16-2004, 01:20 AM

Quote:

Originally posted by robfantasy
how do u handle asshole customers? the ones that know they can chargeback to fuck you up and threaten you with it because of some stupid shit like you didnt answer an email in 24 hours.

the arrogance of some of these mutherfuckers gets me heated.

Professional hitman

azguy · 11-16-2004, 01:21 AM

Quote:

Originally posted by volante
Inform them that a chargeback without a valid reason is fraud and can seriously fuck up their credit rating?

Or just say you'd call during the day (and speak to the wife)...

nofx · 11-16-2004, 01:23 AM

Quote:

Originally posted by azguy
Or just say you'd call during the day (and speak to the wife)...

haha

webmaster x · 11-16-2004, 09:43 AM

Quote:

Originally posted by robfantasy
how do u handle asshole customers? the ones that know they can chargeback to fuck you up and threaten you with it because of some stupid shit like you didnt answer an email in 24 hours.

the arrogance of some of these mutherfuckers gets me heated.

find out where thay live and throw poo in there lawn.

fris · 11-16-2004, 09:44 AM

heh, one job i was system admin at, i had to do tech support for a day, i got an old lady, i wanted to tell her to drink a large glass of stfu, i am not that good with dealing with those kinds of people. maybe i need sleazy's shirt

Platinumpimp · 11-16-2004, 09:44 AM

Quote:

Originally posted by azguy
Or just say you'd call during the day (and speak to the wife)...

That would actually work

tony286 · 11-16-2004, 09:46 AM

I am very nice even though it kills me sometimes.

scardog · 11-16-2004, 09:48 AM

Apologize to them, offer them something free. Also inform them that chargebacks puts them in a fraud database and can keep them from ever joining a porn site in the future. Then apologize again.

foxylady · 11-16-2004, 09:50 AM

yes try to hire a professional hitman and kill them

they are big asshole

12clicks · 11-16-2004, 09:50 AM

Quote:

Originally posted by robfantasy
how do u handle asshole customers?

I ridicule them and explain how little their business means to me.

psili · 11-16-2004, 09:51 AM

Be as nice as possible without being apologetic.

Stephen · 11-16-2004, 09:55 AM

Quote:

Originally posted by psili
Be as nice as possible without being apologetic.

YES!

Every asshole customer is another chance to make a sale

pornguy · 11-16-2004, 09:58 AM

Be Nice. If you can not work the issue out refund the money. That way they can not charge back, but can still buy another membership to one of your other sites. And hopefully they will like it better, ot at least not get a bug up their butt.

NetRodent · 11-16-2004, 10:07 AM

Quote:

Originally posted by Stephen
YES!

Every asshole customer is another chance to make a sale

Up to a point. Some customers go so far the only proper thing to is give them some/all of their money back and tell them you don't want them as a customer any longer. That's the one thing they don't expect and it usually makes quite an impression.

There's a rather amusing website devoted entirely to asshole customers. Its mainly devoted to retail but funny none-the-less.
http://www.customerssuck.com/

robfantasy · 11-16-2004, 12:23 PM

someone make a #1 customer site, which auto subscribes the customer to hundreds of gay spam and direct mailing lists

Lucy · 11-16-2004, 01:07 PM

the best way for me is "gold medium way" = diplomatic way...

I usually let the say what they want even if they are not nice and don't give a shit for that..........but talking to them always in diplomatic way...

detoxed · 11-16-2004, 01:08 PM

I tell them to fuck off, refund their money without telling them, cancel whatever they got from me... and block them from accessing any sites.

Doctor Dre · 11-16-2004, 01:16 PM

Quote:

Originally posted by azguy
Or just say you'd call during the day (and speak to the wife)...

Babaganoosh · 11-16-2004, 01:17 PM

Quote:

Originally posted by 12clicks
I ridicule them and explain how little their business means to me.

Babaganoosh · 11-16-2004, 01:18 PM

Quote:

Originally posted by detoxed
I tell them to fuck off, refund their money without telling them, cancel whatever they got from me... and block them from accessing any sites.

Lykos · 11-16-2004, 01:43 PM

Quote:

Originally posted by azguy
Professional hitman

11-16-2004, 09:44 AM	#7
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,372	heh, one job i was system admin at, i had to do tech support for a day, i got an old lady, i wanted to tell her to drink a large glass of stfu, i am not that good with dealing with those kinds of people. maybe i need sleazy's shirt __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

11-16-2004, 09:50 AM	#11
foxylady Confirmed User Join Date: Oct 2004 Posts: 1,829	yes try to hire a professional hitman and kill them they are big asshole __________________

11-16-2004, 09:51 AM	#13
psili Confirmed User Join Date: Apr 2003 Location: Loveland, CO Posts: 5,526	Be as nice as possible without being apologetic. __________________ Your post count means nothing.

11-16-2004, 09:58 AM	#15
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Be Nice. If you can not work the issue out refund the money. That way they can not charge back, but can still buy another membership to one of your other sites. And hopefully they will like it better, ot at least not get a bug up their butt. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

11-16-2004, 12:23 PM	#17
robfantasy Confirmed User Industry Role: Join Date: Jun 2002 Location: Medellin, Colombia Posts: 6,445	someone make a #1 customer site, which auto subscribes the customer to hundreds of gay spam and direct mailing lists __________________ Looking to speak w/ high volume nutra CPA affiliates or networks... msg me

11-16-2004, 01:17 AM	#1
robfantasy Confirmed User Industry Role: Join Date: Jun 2002 Location: Medellin, Colombia Posts: 6,445	how do u handle asshole customers? how do u handle asshole customers? the ones that know they can chargeback to fuck you up and threaten you with it because of some stupid shit like you didnt answer an email in 24 hours. the arrogance of some of these mutherfuckers gets me heated. __________________ Looking to speak w/ high volume nutra CPA affiliates or networks... msg me

11-16-2004, 01:20 AM	#2
volante Confirmed User Join Date: Mar 2002 Location: LAX Immigration Posts: 2,940	Inform them that a chargeback without a valid reason is fraud and can seriously fuck up their credit rating?

11-16-2004, 09:46 AM	#9
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	I am very nice even though it kills me sometimes.

11-16-2004, 09:48 AM	#10
scardog Confirmed User Join Date: Aug 2004 Posts: 886	Apologize to them, offer them something free. Also inform them that chargebacks puts them in a fraud database and can keep them from ever joining a porn site in the future. Then apologize again.

11-16-2004, 01:07 PM	#18
Lucy Confirmed User Join Date: Mar 2004 Posts: 3,969	the best way for me is "gold medium way" = diplomatic way... I usually let the say what they want even if they are not nice and don't give a shit for that..........but talking to them always in diplomatic way... __________________ http://www.adultczechcontent.com ICQ: 288414057 email: [email protected]

11-16-2004, 01:08 PM	#19
detoxed vip member Join Date: Jan 2003 Posts: 17,798	I tell them to fuck off, refund their money without telling them, cancel whatever they got from me... and block them from accessing any sites.