Hey Paycom...Scrub a little harder would you please
 

Why not scrub the living shit out of every CC that comes through...


Tired of these processors and their Bullshit along with the bullshit lies and replies like,

"Everything is fine on our end."


Lets here the excuse today.

rocking for http://HotelHeiress.com today fyi. saw some intermittent issues 2 days ago for less than a 2 hr period- otherwise been very very good.

edit: btw- we can add some more xsellers if anyone is interested. the copy is quite sexy and is distinctive in a world of cyberblandness

I had the same concern last week - Got the same exact reply so I moved ccbill as the primary and cleaned house with subs. Rotate when this happens Alex.

Thanks for the input : ))

I have my own theory of these anomalies.

:helpme

interested in whats gonna be said in this thread

Probably not a dam thing.

As usual, this thread will just die as it is in their hope and probably best interest.

I'm just setting up NATS this week. I know you didn't mention NATS as your cascading, or even if you use cascading, but this comment made me have a question for NATS users.

With NATS I was under the understanding that if Epoch was scubbing hard and denied a surfers card that it would automatically go to CCBill next. If I notice a slow down with Epoch (or any processor that's set as my primary) should I manually switch CCBill to primary instead of letting the software do it? Any advantage to manually switching it during a hard scrub?

why are here tons of threads about ccbill scrubbing and only a few about epoch, if they scrubb the same? :) At least now it sounds so.

We ended October with a bang, but in November have seen both good and bad days. There's no trend, no explanation ... but you are right, everything is fine on their end. ; )

Epoch is able to process less CCs than CCBill, CCBill mostly has technical problems like cookie loss or whatever.

That just happens on the affiliates end, the sponsor always gets it's money beside a few exeptions lately when sign ups disappeared.

I'm having one of the slowest weeks ever in 6 years...fucked up shit.

time to start alexbilling

scrubbing is a fact of life in this industry... don't blame the processing companies. They'd like to be able to put through every card just as much as you would, but the fact of the matter is they have to keep their chargebacks under 1%, otherwise you won't be making any sales at all. :2 cents:

A "glitch" ?

seriously raging hard for us - jump on the bandwagon and send joins to HotelHeiress or hit me up so we can make your xsell spicey. the xsell catches the surfers attention in this case due to our exclusive copy- try it- email cs @ xpays now

why not share the theory Alex?

The past couple days have been shitty with paycom.

Agreed on the *keeping their chargebacks under 1%*. However, I will bet you money, that some of the bigger programs get scrubbed less because they may bring in more revenue. Because they bring in more revenue they are not penalized by having their traffic scrubbed as hard, yet chargeback?s from their sites in some cases are rampant. Smaller programs get penalized to keep them under 1%.

intresting theory

Hey man, I'm in Oakland... hit me up on ICQ or AIM.

I'll be the first in line. :thumbsup

well that doesn't tell me much considering i've sent targeted SE traffic from two paris domains and something is scrubbing because I have no sells registered .. but then again I don't have any hits registered either so maybe it isn't paycom

Ditto

we count entry hits - might want to send us a detailed email so we can try to assist you. feel free to test all you want. sales are steady and hopefully your next 2 days will be better than your last 2. happy to assist you as always if you wish.

I personally believe processors should have different scrub rates for different clients. It only makes sense. Clients that have lower chargeback rates are a better investment than those with higher chargeback rates.

doesn't look like CCBILL is scrubbing they are flat out stealing...maybe PAYCOM is too

see thread
http://board.gofuckyourself.com/show...adid=387243&s=

Ccbill isn't stilling from anyone. Simon doesn't understand delays in reporting. Anybody who ever processed with ibill knows that a delay in reporting does not = stealing. It's simply a delay in reporting

Processors looking at the business and product they are selling rather than adopting one rule for all and applying it from the lowest common denominator.

That would take knowledge of the industry something most payment processors lack. Try getting someone to look at us as content providers and not assume we are really a membership site was a nightmare. Trying to convince them we are the best risk they can find is clearly impossible.

Our turnover and chargeback ratio is second to none and would allow a third party to take on a more risky business, but no they still apply the same rules to us they apply to a guy who started up last week with his first paysite or pills site. :321GFY

I know Charly. This industry is geared towards the fast buck. Just look at the top grossing sites in the business. The top grossing sites are nowhere near the Top Quality sites.

Sadly most processors are not only more interested in dealing with ARS type business models but they drool over them. They usually ignore the quality guys that are below a certain level. We went thru this at ibill. Two years ago we were a young paysite that was growing. We knew we had a good thing and we knew we'd be making major bank with low CBs. Do you think they cared? Nope. No support. Nothing. We were just another client. Luckily we had a guardian angel step up and basically shake ibill into treated us like kings. We were VERY lucky. Help like that makes the difference between getting over the hump. Hopefully you?ll be able to get hooked up the way you should soon.

Currently adult billing is an oligopoly and only few steps away from becoming a monopoly. Desoligopolization is an eutopia and we can only hope it won't turn to cartel. It's all good :glugglug

link no good :upsidedow

Here's your answer:

LINK

what about at least sending your own traffic to your own merchant account because you know at least that traffic won't be fradulent like some affilate traffic might be.

Why do people always blame the processors when sales aren't as good as they think they should be?

There are alot of other factors involved in your sales numbers than just the processor's scrub.

:2 cents:

What does your charge back ratio have to do with how a processor treats a potential sign up? Either the information gathered during the processing of the sale is good or it?s been flagged as fraudulent or suspicious.

Maintaining a low charge back ratio on a pay site is easy, if people are not joining with stolen credit cards.

sales have been great with Paycom, no problems here.

Mark

Get a dedicated merchant account and control your own scrubbing!