Ibill Join Pages Down!
 

Hi. I hate to always be the ibill bearer of bad news. I just noticed that their join pages are coming up HTTP 500 error about 10 to 25% of the time. I tested this on Twistys, Scoreland, UltraWired, Atk and others. Looks like this is a problem effecting all ibill clients.

Spookie

I've never seen that HTTP 500 error page and I hang out on those join pages a whole lot. :thumbsup

my sites works fine.

I'm sure they'll get it fixed up right away. Ibill is a fine company who always puts their customers first.



NOT

Direct Fiesta. Hit reload on your sites. I'm sure you'll see what I mean. I just got off the phone with ibill. I explained the problem and the support guy was trying to tell me noting was wrong. Then he ran a test and BAM no join page loaded. His tone changed REAL FAST. Apparently he's sent it to the IT department to get this fixed.

The CMI was down all night for us as well with a login error. Works now tho.

Damn.. and after all that good news for them earlier this week too.

500 error sounds like some sloppy permissions on one of their join servers.

i checked one of my sponsors and they look ok :)

but probably that's not the case with all of them

Hey Soul. What site? I'm 99% sure they are having the same problem. Try hitting the join page 10 times. See how many times it comes up. When Scoreland has ibill problems every client has ibill problems.

I see the same error after hitting the joinpage a few times :Oh crap

This looks like a minor glitch.

The biggest trouble we have with Ibill nowadays is with WEB900 clients getting invalid PIN codes. Ibill doesn't seem to have a solid solution for this one.

hi shap, it's bangmatch.com

you are right, i did many refreshs again and now i got the following:


CreditCardCGIMC error '800a0009'

Subscript out of range

/ccardmc/default.asp, line 6


do you get the same error or this is another?

LOL - Whay anyone would still use Ibill is so far beyond me.

Z

iBill Operations is investigating this issue right now. I will update the board as I get additional information.

Update from iBill on reported paypage issue. Our initial evaluation indicates that this appears to be an isolated issue and may be due to either an ISP issue on Shaps end or an issue with Akamai who we use to cache paypages around the globe. We have checked transaction volumes and they appear to be normal. In addition, we use an 3rd party that constantly monitors our page loading. We have checked with that vendor and they also report no current issues. We will continue to investigate the issue.

Mark

Mmmm... for what supposed to be a "real processor" - there sure is a lot of downtime or "technical problems" :(

The track record is not too bright!

The problem was isolated to one of many production point of sale servers which would have caused intermittent issues and has been fixed. We apologize for any inconvenience.

Thanks Shap for working with us on this.

Mark

LOL, I love statements like that.

"Nothing's broken here, it's you, dummy!"

"Oh, it was us, we rule!"

:1orglaugh

Glad it got fixed in the end.

love the sig from the ibill guy... "ibill is porn again!" ahahha... after the way people in adult speak of them...thats too funny for words.....

maybe they're too busy trying to get nexgen finished and working, to notice the other broken stuff... like the rusty old cmi to name one.

Ibill grew to fast and have learned of their failures. It's very nice to see a board representive catching up with rumours etc.