Clever server type guy advice needed please
 

After a long time working properly, my emails stopped being downloadable to my outlook express. It's coming up with this error.

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.bluegravity.com', Server: 'mail.bluegravity.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F"

No luck from bluegrav support. Seems they can't help me... Any clever guys out there that know what's up?

Well looks like your mail server is up because I can telnet to it on port 110 the quickest thing that I could recommend as a possible solution would be to try a different mail client. Some of my customers complained of a similar problem but the server was running fine, they tried a different mail client and it was working fine.

What is being run as the mailserver (Qmail, Sendmail, etc.)?

Ok Liquid moe, I'll try that... Thx for suggestion, I only really like outlook express but I'll try something else.

Icedemon, I guess it's sendmail? (pop3 though?) as that's what I use when I set up perl scripts etc.

Wasn't thinking right. Mixed up the mail server with the pop server. I've used Qpopper and Qmail for my pop3. I know sometimes Qmail has problems when you get a ton of emails. You just need to delete all the ones the end with "S" in your Maildir/cur directory.
ssh in then go into the Maildir/cur then rm -f *S

I'm assuming this is your server. If it's Qpopper or some other POP3 server that uses mbox. You need to ssh in then go to the /var/spool/mail and then delete the file that is your account (or open it with vi or pico to see what might be causing the problem).

What do your error logs say. On RedHat Linux, your logs would be in the /var/log directory.

Um, yeah, sendmail is used to send mail, not to retrieve it
from a POP mail box.
It's mostly likely a Courier or UW POP3 server.
Anyway, most likely there's a message that is confusing OE, where OE
doesn't know where the message ends or soemthing along those lines.
I can manually connect to the POP3 server and take a look.
I'll probably delete the weird message.
Just need to login info of course.

thx for the offer, I'll pass on that though.

to the other posts... way too complicated. <<< not very techie.

I will try a different client.

Do you have antivirus software configured not to download suspicious emails? If you do, disable that option.

You don't happen to use Norton Antivirus..?

If it's not running as it's supposed to after it's been
installed (say.. you accidentally terminate the process "NAVAPW32.EXE"), it may screw things up.

If the installation is still intact, a reboot should solve it.

Otherwise, I've got no further info :-\

Dunno if you got this problem resolved or not, another thing that could be at fault here is if you are using Qpopper and have an extremely large mail queue, like a couple of hundred gigs, it may take a while to lock, unlock, etc. so it may timeout the connection. May want to check with your tech support have them see how large your mail file is.

your email quota is stopped up with spam someone got ahold of your open relay

Ok, it's not spam I'm pretty sure and my mailbox is definitely not full.

I've tried netscape mail client and the full outlook to no avail.

I rang my ISP and he said

"I can't even ping the mail server" and when doing a tracert as soon as it left my ISP's network it was having problems sprintlink with lots of timeouts and never gets to it's destination.

Not sure if that means anything to you guys

Any ideas?

I can't FTP into my server either .:helpme

Just get Mozilla ThunderBird (free) and import all your OE stuff into it.

CHerry...

Click START | RUN .. then type command

in the box type

tracert mail.bluegravity.com

and post the result.



Maybe there is just a bad route from you to the mail server right now.

After 30 tries it says Request Timed Out.

before all that though it says a few NTL addresses, then a few sprintlink addresses and then it keeps timing out with the last entry being a sprintlink one before it closes the screen.

bump:uhoh