Is Webair the right choice??
 

I am about to change hosting company. After reading a lot on this board I had the impression that Webair had a good reputation and reasonable prices.

After some unsuccessful attempts to get in business with them, I am not so sure if they are the right choice any more.

- It's very hard to reach them by phone, (which always used to be a warning singn for me) ... I phoned them at 10 am their local time. At my third attempt I manage to reach a human being telling me he is just the tech guy and the sales staff is not in yet -- at 10 in the morning??

- Their first quotation is not what I asked for. Their second quotation takes several days plus a reminder. Now I have been waiting for a contract to sign since Saturday.

What do you believe? Should I be alerted and look for a different company?

they have a few board whores around

they will come in and ease your mind in a minute

Listen, give my man Sly a jingle. ICQ 147479144 or [email protected] . Let sly go over what you need and he'll hammer out a quote for you. I have NEVER had problem with phat. Very rarely do issues arise, like once a year, and it's minimal, like email timed out, badabing, icq'ed sly, prob fixed in 30 mins.

Of course webair is solid!

Webair is the way to go, great people.


:thumbsup

Yes they are the right choice.

Mike is very responsive via ICQ at just about any hour. He will get you set up and service you after the set up. #20458616

I am very suprised that you have had trouble contacting them by phone. They usually have someone available 24/7.

You can't go wrong by going with webair. :thumbsup

I thought about getting a dedicated with webair but my partners virtual with them has been nothing but a pain in the ass. Down / Slow / or just plain screwed up more than I'd like to see. Maybe it's just that box but didn't give me any faith in them as a whole.

He's got mail.

I'm very happy with JupiterHosting.com
Good support, good price!

1-866-webair1






:thumbsup

check out offrack.com

shitty ass website, great service ;]

A 747 with 400 + passengers, how many of them have got something that went wrong with their flying experience. Hard to please everyone all the time. But your comment is noted.:)

Ruff...:2 cents:

none

Highly reccomend webair if you are looking for a dedicated server.
Virtual accounts on the other hand are shaky at best.
They have nice support and response times.

As do you. :winkwink:

Sounds to me like you have answered your own question. If you are having this much trouble getting set up with them...What's their support like?

Actually we are looking for dedicated hosting.

I got a virtual hosting acct as I am waiting for my old hoswt to change the dns servers, I will let you all know how theservice is. I talked to mike on icq my acct was verrified the same day there was a problem but mike had it fixed in a jiff. we'll see how they are for virtual. and I'll holla back.

you wouldnt happen to be buddy's with one of the execs at isprime would ya?

webair rocks... 8 servers and 2.5 years of workin with them doesnt lie...

Are you sure? This thread is now some 8 hours old and nothing has happened so far. No post, no email.

ISPRIME.com is the real chocie 24-7-365 phone or ICQ. Bottom line. Why doesnt Isprime spam the boards? DONT HAVE TO

Definitly right choice:thumbsup

I gave you the phone #.

:)

call me, 1-800-445-3119

I'll show you what M3server.com can do for you :thumbsup

Thanky you very much, but I already had their number. Their phone system sucks and was one of the reasons for my original posting.

Read the original post, Jennycards already called them.

Their prices are way too high for my taste :)

the airplane analogy was good.
youre gonna get birthing pains from any new host, its normal.

id go with them if i were you. :thumbsup :thumbsup

you make a little phone call and talk with them. You get what ya pay for and you have obviously experienced that already. Cheers

Mike is a good guy , I moved my stuff to Webair a few months back and have nothing but good things to say. During the move the tech was on the phone and icq with me for 5 hours till we got the move in. Mafde sure all the scripts were working and such.

Support is amazing. I go into their site admin hit live button and get a live guy within 10 secs. Matters are resolved fast. I blew out a HD on a box and before I even told them they were aware and swapping the HD before i even called. I am happy as hell.

Plus Mike is a very nice guy and will go all out for his customers.

Sounds good. Maybe they are a bit "too" successful & their sales dept. is very busy.

That's why I opted to be a man. I could never bear birthing pains :)

Yes, I would be...But what does that have to do with jennycards personal experiences? My comments were based strictly on what they said has already happened to them.

Did you see me even mention ISPrime in this thread?

No.

Jennycards,

We're always around via:

PHONE
ICQ
AIM
YAHOO MESSENGER
MSN
CELL PHONE
SALES & SUPPORT TICKET SYETEMS

ECT...

Contact me I'll hook you up with a great deal, same day setup, and the great service and support we are known for :)

Contact me at your convenience

You'd be crazy not to go with webair.

Two of the best hosting companies around:
ISPrime
Webair

I say : give Vibehosting.com a try! They worth it! :thumbsup

:2 cents:

I say: This thread was not an open invitation for spam but more a chance for people to share their experiences with Webair. Those of you who are spamming other hosts in this thread are assholes. :2 cents:

If all you going to do is have tgp galleries on the server, i would get a box over at webair because they are cheaper. If you are going to need support once in a while i would go with isprime

:glugglug

I love webair..

It's like night and day since I switched from Candid

Hey Jennycards,
I'm a customer of webair, oxeo and isprime.

You should have my mail address.
If you are interested about my opinion, send me an e-mail.

I was just contacted by Michael ... seems he was a bity busy last week but I am confident now to make the move soon.

webair is freakin awesome :thumbsup

I'm very happy with webair. Started with a virtual account in April 2002 and one year later changed it to dedicated and got a virtual account for a company I do work for. :thumbsup

good choice jenny.

we have 10 or 15 servers at webair and they have been extremely stable and fast.

:thumbsup

maybe mike will give you your first month for free!:winkwink:

After only 3 weeks on a managed dedicated with them I tell you: You should be alerted.
Their techs are very nice, but apparently totally overworked. Getting someone on ICQ to promise something will be fixed immediately takes only a minute. Getting something to work takes usually 5 promises and one week.
To me it looks like they had more good PR lately than they can handle.

dont compare some shit virtual 20$ account to real service.

Ive been with webair for 3+ years, and have used MULTIPLE hosts during that time for side projects.

I have KILLED all accou8nts except webair now.

top of the line host.

fr those yapping about "support" ala bigdog.... webairs live support has helped me out in less than 5 minutes before, so I dont know what you are hinting to about lack of support.

their servers are NOT slow and uptime is what a host should be about.

anyhow, i dont really care what host you people use, hell i hope all of your sites are down so mine stay up.

but dont talk shit about webair, they have not slow servers, and are very helpful, and HAVE been for over 3 years with me.

please dont recommend shit companies in a thread about a good company.