Hey i have a shit '$20" virtual account, but i still get ggod surrport when it's needed...they're a kick ass host though:thumbsup


edit- 50 I Webair's

heh, you know what i mean yo.

ive had dedicated boxes with more than one host, its funny when people are talking hosts and they are talking about a fucking 20$ virtual.

thats not hosting, thats like hacving a two cans and a string and say you got a phone line.

get dedicated, THEN if your host sucks, i can understand.

my dedicated rocks with webair.

ive killed my boxes elsewhere.

:thumbsup

i personally was not happy with them

the only time I was able to get someone personally to help was on the live support chat on their site, and that took upwards of an hour after they said hi, lost of just hang time waiting on them to come back

our site was down over 24 hours in one week

i am not saying don't go with them, just saying I had a TERRIBLE experience with them, and had to switch after 2 months

I never sign up for a full on account when I sign up for something, I try it out. I signed up for a $20 virtual with them and it was awful

there is no way I would take the time and effort to set up a dedicated box with shitload sof bandwidth if they can't keep a simple virtual online.

thats not what I meant.

i dont know what caused your problems.

all im saying is, im tired of seeing these people BASh and try and give a company a bad name over 20 bucks.


tell me, what was the problem you were having?

i never even had problems on virtual, what problems CAN one have?

you ftp and upload, nothing new.

thing is when you run virtual you are sharing it.

so because some other cheap dickhead is buying 20$ hosting and running trade scripts, and hogging up box processes, your service is gonna lack? maybe?

while I agree with your above comment, I hardly find it justifiable to knock someone when people like me clearly spend 10 times a virtual account with them a month and have no problems.

do you at least see where im coming from?

My boxes are fine, sorry your virtual wasnt.

i also find it hard to believe about the live support.

ive hit them up maybe 3 times in the last 5 months, and each time less than 10 minutes they had me fixed and ready, even with dumb questions.

so for people like me who have been with them for 3+ years, dealt with their virtual over 3 years ago, and moved up to dedicated, it sounds silly sometimes watching people talk about them like they suck, when i know for a fact they do not.

anyhow, i dont reallty care if your sites are up or down, i just know webair rocks, and no 20$ virtual account should try and tarnish a name tyhat keeps my sites up and pumping on DEDICATED boxes.

look, hosting is a business, it is a commodity.

you have to look at all the factors when deciding which host is "best".

what is best, is what is best for YOU.

having said that, webair pricing is very competitive for the service they offer.

everyone talks about how great ISPrime is, but they don't talk about how expensive it is---in my book it has roughly the same connectivity to europe, just webair's price is MUCH better.

tech support costs a host money. the guys at webair are not dipshits, most of them can actually do things, as opposed to just rebooting a server.

to offer the pricing webair does, in the market that they are in (living costs for their workers, etc) means they must strike a balance between service offered, BW, and price.

like the general adult business right now, hosting margins are pretty tight.

for the MONEY, webair is about the best i've seen.

Yeah just fucking around:thumbsup

I completely see where your coming from. and I agree. The problems that were had were not just a one night thing, they were constant downtime for approx 3-4 hours at a time every other night for almost a week

Then the clencher was, they imformed me that they were going to move me to a new server so that we could elimate the problems....so I said ok. They emailed back a day later and said the account was on a new server and should be working properly. 4 hours after that, it went down again, with the same errors. So, i ftp and ssh into the server and see if I can see anything....

i was still on the same server, nothing changed whatsoever.
i moved the next day

I guess if you pay them a nice phat check, they appreciate you...if you have a silly $20 virtual account, they don't

And I totally agree with the script kiddies that wanna take advantage of every bit of bandwidth and system resources they can. but it should not take 1-2 weeks to find them and boot them or ask them to get professional scripts installed.

let me further my point.

I recently contacted a SECOND host for another dedicated box aside from webair, for a smaller project.

I was offered 1000 gigs transfer for 60$ (dedicated)

paid the 60$, and found out weeks after the fact, that the box was not even setr up to FTp.

Contacted support, they said it would take 2 hours to set it up for ftp, but it would cost 75$ an hour.

So 60 + 150 for a box.

I told them to kill the box and id rather buy a dedicated at webair for cheaper than that and have better service.

oh and they didnt give me back any money, so i gave them 60$ for a host i didnt even USE, NOT ONCE, it didnt even have ftp, so i paid for one month on a box I didnt even use.

so while some of you bitch about your 20$ virtual accounts, some of us have problems trying to get dedicated boxes, and seriously, hosting is a big thing in this industry, dont let some little problems over shadow the good.

virtual or not, webair is good, and ive dealt with a few hostsd over the years, including ones who shut shop and took off, so hearing people yap abour $20 virtual accounts irritates some of us who have had way worst experiences, on larger accounts.

anyhow, just my 2 cents, dont wanna come off as an ass or a webair spokesman, i just have dealt with enough hosts from GFY to know which ones are good and which ones are not.

webair is CLEARLY a great host.

and thats from experience.

i signed up over a year ago with nakedhosting for a $30 virtual, once I found they were awesome, i transferred everything I had over to them and quickly was up to 500gb a month

so, don't dog someone cause they wanted a $20 virtual, the usually end wanting more...and if you fuck away your initial customers, you fuck away your future business.

Not true i'm only on a virtual haven't had no problems been with them for about 3 months..no downtime.got hooked up with a nice amount of BW and Space..

dude will you drop it with this shit?

im not dogging anyone.

now go find a host, i really dont care which one you use.

haha, drop what? just explaining experiences

we all have had bad experiences, where would some companies be if we did not have a forum like this to tell about them?

if shit like this wasn't around, would godaddy still be the brand of choice?

"quit dogging people."

im not dogging anyone.

I had a virtual account with webair for over 1 year before i switched to dedicated, i dont want you making me come off like im ragging on virtual. and when i was on virtual i was on the ohone with tech guys every other day, on icq with Mike, etc... not sure why you have so many problems.

i was with them when thyey barely HAD live support, so you guys have it made now with live support hahaha

im just saying quit running your mouth like you invesdted and lost a bunch of money.

you didnt.

for every bad experience there are 100s of good ones.

cant please everyone.

anyway, i got work to do.

im not looking for a new host and im not even sure why i posted in here in the first place.

haha, every time I think you will stop posting, you just come back...LOL

I wonder if you will come and reply to this

godaddy are known for pulling domains and othetr shady practices.

i dont recommend them either, but you do.

they are NOT the choice, only the choice of the uninformed and those who want to save a buck.

probably.

like you dictate when and where i post.

run along Jacey.

:1orglaugh

Not true Mike...

Glad you GFY name got you that experience.

what are you talking about?

I was hosting with webair before I came to this board in case you missed that fact?

hell i was hosting with them before Mike was even posting here

hahaha

I've been reluctant to come to gfy with my webair experiences... keep pushing.

ya but you only have 1000 posts so your a n00b and noone will believe you. What a crock of shit. See fuckin sig and make cash

I have been with a couple of other host but webair has not let me down. they are a great web host.

HUH????

what I said was IF FORUMS LIKE THIS weren't around, would godaddy still be #1???

meaning, forums like this give people like us a chance to vent and show others that some companies may not be on the up and up...like godaddy

it also gives us the chance to tell our tales about certain companies and enable the people to make decisions or choices based on those decisions

dumbass, read what I said

hmmm

LOL

If you have not found a hosting solution to your liking contact [email protected]

Good support is the key nowadays...And isprime never have left us down...Great support, best uptime from all hosts, multihomed, and BGP4 routing...I started as virtual customer. Nowadays a few 100MBPS connections...(with diesel media)

As far as webair goes. I heard good things about them, and I think you can't really go wrong with them. A lot of boardwhores are promoting them, and I assume therefor they also have a lot of board clients...The times I see ppl complain about webair here is rare...So I think they are pretty good:-)

Andre

I love webair!

I have a lot of various hosts and can say I'm very happy with these guys... sometimes Mike needs smacked around but they are all very nice and on the ball!


:winkwink:

good prices
shitty tech support

try reaching someone at 3am saturday night

problem tickets are not even read over the weekend

Webair is GREAT!

Only took nearly three months to get php with GD support (for jpg) installed.

I'd suggest oxeo.com ...the service is great and I've had very minimal issues with them...and its very easy to get in touch with them on icq as well as ovr the phone...in fact I'm about to move all my sites to them and upgrade my hosting package.

chuck

Their support on the weekends is kind of lacking.Monday through friday they are ok

Web Air is definitely the right choice

heard this from many

veterans day nice bump

weekends are 100% coveres via live person and phone support

call in at anytime day or night :)

hey man Im not slammin ya, I heard from some buddys of mine support lacks on the weekends. Whatever bro:2 cents:

I just had a minor problem with a server move at http://www.reflected.net
Spoke to Phil instantly and he corrected it for me.
They have a great deal on a 10mbit server.
Cheers

is this something new?


in weeks past, live chat support went down about 11pm, and was not avail at all in wee hours of morning.

then you could talk to an answering service, but that is not the same as live support.

IMO webair is already the best value, but if live support via chat was truly 24/7 every day of the week, then there would not be any competition.

all i can tell ya as for your competiton statement is my host is 24-7365 no message shit period, phone or Icq no ifs ands or butts about it, so thats in regards to your competition remark. But whatever, I heard that complaint from some clients, what the fuck do I know, have webair ask their own clients:glugglug

Live chat was not down to the best of my knowledge, I'll look into that. We no longer use a call service unless the techs are on break, or unable to answer directly form the datacenter, it will roll over to service. Other than that we've got it covered.

Additionally, we recently hired more techs to keep up with the growing demands of customer service & support. Techs are also available on icq, aim, and irc as well. There should be a listing within the control panel when you log in of techs online. I'll make sure it's updated.