Epoch has been up for 30 minutes.
 

Keeping fingers crossed.

We have cascading and it didnt help becuase the epoch pages werent denying the sales, They were just timing out after about 5 minutes then going 404. So the secondary processor never got wind of the failed transaction.

How long has it been not accepting sales? Mine have been in the SHITTER today and yesterday

still down here

down here

Down here in NY

hey lens, its still down trying one of of your links. Got all the way to your join, hit submit, got a timeout on the epoch side.. also, my friend said his sales with 3 different epoch sponsors are between 1-2 instead of 9-15.

They are up and down like a see saw. Did I miss any sort of announcement from them?

I am surprised Epoch hasnt posted a update on it .They tend to be on top of those things.

Good news :glugglug

I did a trace to em from 3 countries.. its dead as a doornob..
traceroute to wnu.com (208.236.105.2), 30 hops max, 40 byte packets
1 FastEthernet6-0.civ-service1.Canberra.telstra.net (203.50.1.65) 0.278 ms 0.178 ms 0.163 ms
(removed 2-9 to shorten post
10 sl-bb21-ana-11-0.sprintlink.net (144.232.1.29) 210.398 ms 210.393 ms 211.288 ms
11 sl-gw20-ana-0-0-0.sprintlink.net (144.232.1.237) 210.621 ms 210.917 ms 210.918 ms
12 * *

------
I also did 100 pings to their domain/ip with a high timeout and got zero responses.

I know Ibill has been not only up but processing sales like a mofo. :thumbsup

Why don't major sponsors like SilverCash have cascading processing?

The transactions never make it to the second processor becuase the epoch join pages just sit there and eventually go 404. So no denial code is given to trigger forwarding to the secondary.

I lost alot of money last night...manually switched the primary over to ccbill this morning and now things are fine.

What sponsor are you using where you can choose your primary processor? Or is this your own site?

I've lost a lot of money too

Down for the last 30 minutes.

8:48 am 8/28/04 n/a
8:58 am 8/28/04 n/a
9:08 am 8/28/04 n/a
9:18 am 8/28/04 7.4 sec
9:28 am 8/28/04 14.6 sec
9:38 am 8/28/04 14.1 sec
9:48 am 8/28/04 22.7 sec
9:58 am 8/28/04 13.0 sec
10:08 am 8/28/04 13.1 sec
10:18 am 8/28/04 32.7 sec
10:28 am 8/28/04 2.5 sec
10:38 am 8/28/04 1.4 sec
10:48 am 8/28/04 n/a
10:58 am 8/28/04 n/a
11:08 am 8/28/04 n/a

It's my program

Lens....smart, was tellilng my partner I was feeling like having one processor with the entire biz sitting there made me sooo nervous, so just before Florida, we launched cascading to smashbucks Version 3, feeling stupid that we did not do it before, already seeing a 20% increase in sales....

Does no one have a way to contact Paycom????

What if they're too busy sleeping in to know

:feels-hot :feels-hot :feels-hot

Sorry everyone, we have been busy with the problem and are just now getting to the boards.

We have been experiencing DOS Attacks. These were intermittent yesterday and then again early this morning. Our Tech Team is on the issue and we have our full crew in the office working the problem. We won?t post any ways that we are fighting this as the hacker will just use that information to attack us even more.

We have been very fortunate that we were not ?down?, just not able to get all attempts through. The situation is much better now, however we continue to watch and fight as best we can.

Please understand that the same thing can happen to any webmaster or billing company ? it even happened to GFY. A couple of weeks ago one of our competitors experienced the same attack; a few weeks before that another had a similar attack. This is nothing more than a person, or persons, trying to extort money from us and hurting our business and yours in the process.

We ask that no matter where you process that you hang in there with your processor. You should not let these parasites win by moving business. We fully understand that you have your own concerns, but remember that we have 99% up time and when an event like this happens, as it always will, sooner or later, that 1% will seem huge. We can?t control what you do during these times, we just ask that you be patient and be assured that we are doing everything possible to minimize the adverse impact of this attack on us all.

Thanks,

C

shit shit shit, I'm losing hundreds today

dos attacks suck some major cock
good luck

We are NEVER asleep, EVER, just a little busy sometimes.

If you are in the USA, call 888 627 3888, at the prompt enter 320 to reach Tech Support. If you are outside the USA call + 1 310 827 5880, then enter 320 at the prompt.

As for those of you that think you are immune to this type of attack and are kicking us when we are down (no pun intended), I can only hope that you do not have to go through this problem with your clients and friends adding fuel to the fire instead of helping us put it out.

A little industry support would be a good thing every once in a while ? especially now. Please remember that we do not make money while this is happening either and we can?t just ?switch? when there is a problem. When your sites go down or links are broken we let you know, with the intention of helping.


C

Me too. Sorry guys.

C

Thanks. We appreciate it.


C

Best of luck Chris and staff. These kind of attacks are hard as hell to fix so I can understand your frustration right now.

WG

you must be losing a lot more :winkwink:

I understand your troubles, best of luck with it

Thanks for the update
but this pretty much explains why I don't like my sales stats yesterday & today...

the influence epoch has is mind-blowing
I hope nothing ever happens to you guys *crossingfingers*

Epoch rocks

Thanks everyone. We will stay strong and be there for the industry, always. This is just "one of those things". If we ever find the people that are doing this we will get Medieval on their asses, I promise.

C

Thanks for the update. :) I hope it gets resolved soon.

that is exactly what I want to hear. :)

I had a suspicion that what it was. DOS attacks are a bad deal. I should know.

Of course we all stand behind Epoch right now. I just hope our affiliates understand.

I hope you have some great network engineers, because that's what it takes. A good one can stop it pretty fast. Average guys probably will never stop them. Of course, if you took my advice a year ago...

We'll keep you to that promise. Looking forward to seeing everything back to normal soon.

~Alli

u can run but u cant hide

I have no doubt you will...and get some pics, if possible... :)

That's very gay .... what are you using to cascade ?

I thought we took your advice!

We do have some pretty incredible people in our Tech Department. Trust me, if you knew what was going on or how bad it could have been you would be very impressed.

Lens, you know I love you man, but DAMN! There is not one single company or person that can stop all this crap, except maybe Bill Gates. Microsoft should be ashamed at how many computers are Trojaned; that is what is causing this and all sorts of other issues.

We are doing our best, keep the faith and email me with any suggestions.

C

You should see the light at the end of the tunnel and it is not an oncoming train!

See you in Curacao I hear! :)

C