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Post here how your call to St. Kitts bank goes
Will be nice to have them all in one place
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My friend called and they told him 2 things of importance:
1) They are working on it. 2) You cannot request wires at the moment. |
yes, i just finished talking to them.... The operator told me that she doesn't have a lot of information about the visa cards balance not showing up, as well as that they are "working" on it to have it solved. They also said that the Upper management is on the meeting right now and that they are working on a "strategy" to get our money back.
They said to follow their site as they will be posting information there. On my mention of a lawyer she said: "You don't need to contact lawyer, this will be solved". I give them couple of hours to release information on either their website or via epass. Then I am going legal way.... |
they said the technicians are working on restoring the system so we can access our funds . It should be before or on the 30th of Sept that we can access them. They said keep checking the website
They will post information on what is gonna be needed and how to access the funds So it looks like by the 30th we will be able to access the funds through St. Kitts. |
Interesting, it's good to see that they are acknowledging this and taking it seriously (or so it seems).
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Promising updates. Even if Epass is dead, at least we get our money...
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I dont see how this is promising when its been the same shit for 3 weeks..
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interesting that bank is now giving out the hope all will be well..
what if this was the cunning plan of mallick: negotiations failed , they shut down the accces to querying bank and he just sent all the angry epass user their way...now that they are harrasing them maybe they will rethink it and say : fuck it, lets turn the visas back on.. one can dream... |
I guess they don't trust Epassporte anymore and thus cut all their business ties with them but there's still a possibility that we'll get our money back (directly from them). At least that's what I hope.
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If the funds are accessible on or near September 30th that would be in less than a week ? that would seem acceptable. Even if further time was involved with documentation ? at least this is the first date (time certain) that we have been told in three weeks. |
I just called. The customer service rep told me "Epassporte has been closed" and they are working to get everyone's funds to them by the 30th. To verify I asked "so Epassporte is being closed?" and she replied "no sir, Epassporte has already been closed".
She assured me that our funds are safe and we will be able to access them by the 30th. She said some people will get wires and others will have their Visa cards turned back on. |
haha, interesting reply you got 18teens....
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so now it is suddenly opposite? funds in bank are safe and we lost the funds in epass wallet?this is madness. ..
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and epass is closed and michael o doesn't know anything? or was he playing us all along?
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nice exit strategy epassporte.. fuckers |
Simply emailed asking to open an account remotely and transfer my balance to them. Got approved in one day, waiting on my new debit card in the mail. Simple.
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Based on the impatience of the replies with ePass and this situation, I can see that many on GFY have never dealt with a merchant bank, VISA, or the government on anything. Once they get involved, it can take MONTHS to resolve anything.
It is not VISA or the merchant bank's fault you had kept your life savings in there, or used your ePASS as a bank account. That was an error in judgment on your part. That said, I hope that this is resolved so people (myself included) can get our collective monies out of there. From the endless threads on this matter, some have tens or hundreds of thousands tied up in there. So I can only imagine their sleepless nights, and misery. Best of luck, and cross your toes on the 30th. |
I have just spoken to them too via a phone call and this is what I have been told
They are working on getting the funds back to people by the 30th of October They wouldent tell me why it was suspended I asked how we would be getting our money back to which she replied Some people will be able to use thier cards again and some will get their money by other means. She also said that we willl be kept informed of the situation via thier website BTW if anybody wants the national dialling code from the Uk to phone St Kitts bank it is 001 869 465 2204 |
My epassporte visa debit is going to expire by 31st October. Hopefully everything gets fixed by then so I don't have to worry about not being able to get my funds just because my card expired or something!
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Edmund Lawrence
Managing Director 465-2204 ext. 1602 Esrick Lanns Senior Manager- Credit Division 465-2204 ext. 1231 Warren Nisbett Senior Manager - M.I.S. Unit 465-2204 ext. 1654 Donald Thompson Senior Manager - Internal Audit & Compliance Unit 465-2204 ext. 1641 Winston Hutchinson Senior Manager - Comptroller Division 465-2204 ext. 1501 Stephen Hector Associate Legal Counsel - Legal Unit 465-2204 ext. 1635 Deirdre Venner Manager - Basseterre Branch 465-2204 ext. 1112 Damille James Ag. Manager - Pelican Mall Branch 465-2204 ext. 1156 Sidris Phipps Ag. Manager - Sandy Point Branch 465-6331 ext. 1122 Sandrine Liburd Manager - Saddlers Branch 465-7362 Sherming Lewis Manager - Nevis Branch 469-5123 Bernice Grante-Kelly Manager - BankCard Center 465-2204 ext. 1401 Judith Attong General Manager - National Caribbean Insurance Company 465-2694 ext. 2401 Diana Richards General Manager - St. Kitts-Nevis Mortgage & Investment Company Ltd. (MICO Ltd.) 466-8101 |
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so we have ti find epass is closed by a call to some third world bank? class act mr. mallick. karma will be a bitch.
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Adultmix, yes what are you talking about?
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St. Kitts bank is the one that issues the Visa cards, so if your card will expire then I'm sure they'll be able to accommodate you.
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Just to let people know i had spoke to the st kitts bank several times since the shit first hit the fan, and they also strung me along. First and foremost they told me my card would be turned back on , secondly they told me their relationship with epassporte HAD NOT CHANGED ( i.e. still partners )
just so we have some basis established as to what they have been telling people compared to what they are saying now. SO far i have heard a few versions sep30 cutoff or oct 30 cutoff |
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:2 cents: |
so what is it? September or october the 30th?
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Some have taken matters into their own hands in Florida...
Negotiators will have to tell them they have hit the wrong bank :Oh crap |
anyone who says "no need to call a lawyer your money is safe" you need to be calling your lawyer immediately...
don't be suckers, how long will you let epass/st kitts string you along? |
I can read Internetz : https://www.sknanb.com/visa%20card.htm !
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they said they can transfer your epass balance to that card or is that just more engrish?
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Just got off the phone to them, basically a fob off. There will be annoucement by the end of the month on their website: https://www.sknanb.com/
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I was going to call the bank today. But now I will wait a few days and see how this plays out.
Finally some hopeful news though.. |
Just rang them again, you can withdraw your money, but you need to do it in person.
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