WTF Paxum? Incorrect deductions, card bug - GoFuckYourself.com

overdose · 03-06-2018, 12:54 AM

Ok this is some next level fuckery...

Yesterday I've activated my new card, changed pin, everything seemed ok... I go back to site 1 minute later and I see the yearly maintenance fee deducted 2 extra times, which I already paid in January...

then also my new card's state immediately got changed to "Closed".......

I wrote to paxum on skype, guy told me will look into it "shortly" (never happened), also wrote to support several ways, no response since yesterday... my account is put to minus with causeless fees and can't use my new card at all and they were not able to fix this shit in half day yet or tell me anything about what is happening at all... That's a joke

brassmonkey · 03-06-2018, 01:04 AM

maybe they are going to send you two more cards

nikki99 · 03-06-2018, 01:07 AM

overdose · 03-06-2018, 01:09 AM

I hope not...

Can't get to withdraw fucking 50 bucks for a week first my card was late now this bullcrap... how is this a bank? this is like some fucking obstacle course

brassmonkey · 03-06-2018, 01:45 AM

Quote:

Originally Posted by overdose

I hope not...

Can't get to withdraw fucking 50 bucks for a week first my card was late now this bullcrap... how is this a bank? this is like some fucking obstacle course

your money rolled away!

now you will have triple the buying power!

im sorry dogg im picturing the guy from fantasy island saying that.. im sleepy

overdose · 03-06-2018, 01:54 AM

now I got their answer, at least we had some fun

CaptainHowdy · 03-06-2018, 06:36 AM

Quote:

Originally Posted by overdose

now I got their answer, at least we had some fun

...

3xmedia · 03-06-2018, 07:05 AM

so what they say? is it fixed yet?

3xmedia · 03-06-2018, 07:06 AM

Quote:

Originally Posted by overdose

I hope not...

Can't get to withdraw fucking 50 bucks for a week first my card was late now this bullcrap... how is this a bank? this is like some fucking obstacle course

Paxum isn't a bank dude

k0nr4d · 03-06-2018, 07:15 AM

Quote:

Originally Posted by 3xmedia

Paxum isn't a bank dude

It sure is. I mean, probably the last bank i'd ever keep money in, but it is a bank.
https://www.paxumbank.com/

3xmedia · 03-06-2018, 08:22 AM

Quote:

Originally Posted by k0nr4d

It sure is. I mean, probably the last bank i'd ever keep money in, but it is a bank.
https://www.paxumbank.com/

Quote:

PAXUM IS NOT A BANK

PAXUM IS NOT A BANK. ANY FUNDS IN A USER’S EWALLET SERVICES ACCOUNT ARE HELD BY PAXUM IN A COMMERCIAL BANK ACCOUNT AT A FINANCIAL INSTITUTION. IN THE EVENT OF A FAILURE OF SUCH INSTITUTION, PAXUM’S FUNDS AVAILABLE TO REPURCHASE YOUR PAXUM DOLLARS WILL NOT NECESSARILY BE INSURED. NONETHELESS, TO THE EXTENT POSSIBLE, PAXUM SHALL USE THE BENEFIT OF ANY AVAILABLE BANK-REGULATOR INSURANCE IN ORDER TO SECURE FUNDS FOR THE BENEFIT OF USERS.

https://www.paxum.com/legal/ewallet-terms-of-use/

overdose · 03-06-2018, 08:43 AM

they told me the wrongly deducted fees gone be retrieved in 12 hours... :\ not happened yet, my new card is still in "Closed" state... gotta wait and wait and wait...

Adraco · 03-06-2018, 09:11 AM

Thanks @Denny who pointed me here...

Same issue:
Got the new card, went to activate it.
Since it did not work to activate it yourself two years ago, I was very careful to both read and follow what little instructions were there. Entered full name on the card and the card number.

And - BOOOM
The Paxum system instantly charged me 19 yearly card maintenance fees of $44.95 - almost $1000 right there.

Wrote a ticket to support and the answer comes back
"we know about the issue and funds will be reveresed in 12-24 hours"
Guess what, no funds have been reveresed and it's now been more than 24 hours since the last transaction of those 19 yearly fees that they took.

Wrote a reply to please have the funds from the old card transferred over to the new card, the reply to that "yes, we have now asked the bank to transfer from your old card account to the new one, this will happen in a few days time".

I was due to get a new card in February and Paxum initiated the process in January. I reponded promplty and address verification was approved first time around. Guess what, they took all of February to produce and mail the card and it did not arrive here (western European country) until March 5th.

I am being charged for uninterrupted service, but all I get is problems and interruptions. And yeah, there has still not been any reversal of the funds back into my account...

overdose · 03-06-2018, 09:18 AM

holy fuck, charging people ~20 years of fees, paxum haven't even existed yet xD... have they told anything about why is this happening at all?

overdose · 03-06-2018, 10:09 AM

my balance is fixed, waiting for the card to be fixed

Adraco · 03-06-2018, 10:23 AM

My balance was fixed too, big thanks @Chris for taking charge and handling things with speed and accuracy.

overdose · 03-06-2018, 10:31 AM

have you been told any information about when the cards are getting fixed?

k0nr4d · 03-06-2018, 11:18 AM

Quote:

Originally Posted by 3xmedia

https://www.paxum.com/legal/ewallet-terms-of-use/

They must have not updated that given that a couple of months ago they opened up iban accounts for all EUR currency account holders

Bladewire · 03-06-2018, 04:50 PM

Quote:

Originally Posted by k0nr4d

They must have not updated that given that a couple of months ago they opened up iban accounts for all EUR currency account holders

I get a 404 error trying to access that page I live in the US and it redirects me

Denny · 03-06-2018, 05:01 PM

Quote:

Originally Posted by Bladewire

I get a 404 error trying to access that page I live in the US and it redirects me

It works for me, I'm in Europe, but if I use a US proxy, it returns a 404 error too.

Konda · 03-06-2018, 08:33 PM

Quote:

Originally Posted by k0nr4d

It sure is. I mean, probably the last bank i'd ever keep money in, but it is a bank.
https://www.paxumbank.com/

paxum.com != paxumbank.com

paxum.com is an ewallet service, licensed in Canada. It is not a bank, you don't have a bank account, the money is held in their bank account. They have a partnership with Choice Bank in Belize to issue cards.

paxumbank.com is a 'real' bank, licensed in Dominica

I would not trust my money with either of them.

brassmonkey · 03-06-2018, 08:48 PM

Quote:

Originally Posted by Konda

paxum.com != paxumbank.com

paxum.com is an ewallet service, licensed in Canada. It is not a bank, you don't have a bank account, the money is held in their bank account. They have a partnership with Choice Bank in Belize to issue cards.

paxumbank.com is a 'real' bank, licensed in Dominica

I would not trust my money with either of them.

Dominica is on a blacklist. look into that

Kelli58 · 03-06-2018, 09:31 PM

Paxum just keeps proving themselves more and more of a risk. I don't see why anyone still does business with them. I'm sorry but where there is smoke there is fire.

Did we not learn our lesson with epass?

brassmonkey · 03-06-2018, 09:36 PM

Quote:

Originally Posted by Kelli58

Paxum just keeps proving themselves more and more of a risk. I don't see why anyone still does business with them. I'm sorry but where there is smoke there is fire.

Did we not learn our lesson with epass?

every payout my money was out within hours

overdose · 03-06-2018, 11:41 PM

they still didn't fix my new fucking card though... it's exactly 1 week today since I can't withdraw a fucking cent through ATM

adultchatpay · 03-06-2018, 11:44 PM

that sucks, i hope they get it fixed.

brassmonkey · 03-06-2018, 11:45 PM

Quote:

Originally Posted by overdose

they still didn't fix my new fucking card though...

fucking sucks ass... hope you are not hurting for the funds. i feel your pain

overdose · 03-06-2018, 11:58 PM

they INVESTIGATE the stituation... I wonder what can be fucking investigated on a piece of plastic for several days... that jargon fucking kills me

really when I read something like this I just imagine a bunch of white cloak bastards sitting around the problem with magnifying glasses, scratching their hedas... lol

brassmonkey · 03-07-2018, 12:23 AM

Quote:

Originally Posted by overdose

they INVESTIGATE the stituation... I wonder what can be fucking investigated on a piece of plastic for several days... that jargon fucking kills me

really when I read something like this I just imagine a bunch of white cloak bastards sitting around the problem with magnifying glasses, scratching their hedas... lol

hmmm did he drink carrot juice or root beer??

03-06-2018, 12:54 AM	#1
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	WTF Paxum? Incorrect deductions, card bug Ok this is some next level fuckery... Yesterday I've activated my new card, changed pin, everything seemed ok... I go back to site 1 minute later and I see the yearly maintenance fee deducted 2 extra times, which I already paid in January... then also my new card's state immediately got changed to "Closed"....... I wrote to paxum on skype, guy told me will look into it "shortly" (never happened), also wrote to support several ways, no response since yesterday... my account is put to minus with causeless fees and can't use my new card at all and they were not able to fix this shit in half day yet or tell me anything about what is happening at all... That's a joke

03-06-2018, 01:04 AM	#2
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 77,089	maybe they are going to send you two more cards __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

03-06-2018, 01:07 AM	#3
nikki99 Supermodel Industry Role: Join Date: Nov 2004 Location: Sodoma & Gomorra Posts: 22,887	__________________ SMC Revenue - Best Tgirl websites of the world now VR Non exclusive BIG Tranny/shemale Package for sale, full 2257 - hit me up skype: nikkimontero

03-06-2018, 07:05 AM	#8
3xmedia Confirmed User Industry Role: Join Date: Apr 2004 Posts: 5,721	so what they say? is it fixed yet? __________________ ---

03-06-2018, 09:11 AM	#13
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,734	Thanks @Denny who pointed me here... Same issue: Got the new card, went to activate it. Since it did not work to activate it yourself two years ago, I was very careful to both read and follow what little instructions were there. Entered full name on the card and the card number. And - BOOOM The Paxum system instantly charged me 19 yearly card maintenance fees of $44.95 - almost $1000 right there. Wrote a ticket to support and the answer comes back "we know about the issue and funds will be reveresed in 12-24 hours" Guess what, no funds have been reveresed and it's now been more than 24 hours since the last transaction of those 19 yearly fees that they took. Wrote a reply to please have the funds from the old card transferred over to the new card, the reply to that "yes, we have now asked the bank to transfer from your old card account to the new one, this will happen in a few days time". I was due to get a new card in February and Paxum initiated the process in January. I reponded promplty and address verification was approved first time around. Guess what, they took all of February to produce and mail the card and it did not arrive here (western European country) until March 5th. I am being charged for uninterrupted service, but all I get is problems and interruptions. And yeah, there has still not been any reversal of the funds back into my account... __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

03-06-2018, 01:09 AM	#4
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	I hope not... Can't get to withdraw fucking 50 bucks for a week first my card was late now this bullcrap... how is this a bank? this is like some fucking obstacle course

03-06-2018, 01:54 AM	#6
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	now I got their answer, at least we had some fun

03-06-2018, 08:43 AM	#12
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	they told me the wrongly deducted fees gone be retrieved in 12 hours... :\ not happened yet, my new card is still in "Closed" state... gotta wait and wait and wait...

03-06-2018, 09:18 AM	#14
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	holy fuck, charging people ~20 years of fees, paxum haven't even existed yet xD... have they told anything about why is this happening at all?

03-06-2018, 10:09 AM	#15
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	my balance is fixed, waiting for the card to be fixed

03-06-2018, 10:23 AM	#16
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,734	My balance was fixed too, big thanks @Chris for taking charge and handling things with speed and accuracy. __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

03-06-2018, 10:31 AM	#17
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	have you been told any information about when the cards are getting fixed?

03-06-2018, 09:31 PM	#23
Kelli58 Confirmed User Industry Role: Join Date: Aug 2006 Location: Texas Posts: 2,093	Paxum just keeps proving themselves more and more of a risk. I don't see why anyone still does business with them. I'm sorry but where there is smoke there is fire. Did we not learn our lesson with epass? __________________ Kandy AI 🍭🍬 Take a bite out of censorship 🍭🍬 We believe in empowering adults to use AI as they see fit. 👉 Get AI to write your scene descriptions for you 👈

03-06-2018, 11:41 PM	#25
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	they still didn't fix my new fucking card though... it's exactly 1 week today since I can't withdraw a fucking cent through ATM

03-06-2018, 11:44 PM	#26
adultchatpay Let's Make Money Industry Role: Join Date: Dec 2008 Posts: 8,784	that sucks, i hope they get it fixed.

03-06-2018, 11:58 PM	#28
overdose So Fucking Banned Industry Role: Join Date: Mar 2012 Posts: 358	they INVESTIGATE the stituation... I wonder what can be fucking investigated on a piece of plastic for several days... that jargon fucking kills me really when I read something like this I just imagine a bunch of white cloak bastards sitting around the problem with magnifying glasses, scratching their hedas... lol