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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Industry Role:
Join Date: Apr 2003
Posts: 1,096
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Hosting support response time, your experiences
Don't spam hosting here, i'm asking the customers.. Really curious about those top notch hosts out there
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work smart not hard ;) |
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#2 |
Let's do some business.
Industry Role:
Join Date: Jan 2003
Location: The dirty south.
Posts: 18,781
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Hostgator. End of story.
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#3 |
Confirmed User
Industry Role:
Join Date: Apr 2003
Posts: 1,096
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I use them. They are solid. For garbage stuff.
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work smart not hard ;) |
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#4 |
H.B.I.C.
Industry Role:
Join Date: Jun 2003
Location: NC
Posts: 30,122
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I have been with NatNet for 2 years now and anytime I need anything boom it's done. The longest I have had to wait is 4 mins.
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#5 |
Confirmed User
Join Date: Oct 2001
Posts: 2,697
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FCI a few minutes or less...
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![]() $25-$50 Per Signup, 60%-70% Rev Share, 125+ Sites, Exclusive Sites, tons of free content 70,000+ FHG's, Free Domain Hosting, 10,000+ Hosted FLV's - Need Live Cams? Check out ItsLive.com Fetish Hits paying affiliates since 2001 - Every time on time! |
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#6 |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,601
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corenetworks.net - 5 min responses.
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#7 |
Confirmed User
Industry Role:
Join Date: Mar 2004
Location: Australia/Asia
Posts: 921
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Natnet & Cyberwurx have response times that are < 2mins flat. I've sent both support tickets at 3-4am usa time (due to my time zone) and have had the same speedy response.
-N
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#8 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
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AmerNOC always responds in less than 5 minutes. Their support is top notch. I've been with them for over 8 years now and couldn't be happier.
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#9 |
Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Location: Sydney
Posts: 16,146
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NatNet always has the fastest support, been with them more than 10 years I think.
With diffrent seo projects I have used upto 50 hosts at once and thousands over the years National-net always was and still is 1# |
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#10 |
Confirmed User
Industry Role:
Join Date: Apr 2003
Posts: 1,096
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Looks good, agreed with Natnet, they are very fast.
Anyone opinions about ISPrime?
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work smart not hard ;) |
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#11 |
Confirmed User
Join Date: Feb 2010
Posts: 1,228
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I opened an account with certified the other week. Had a problem connecting to my wordpress databases. E-mailed support and within 1/2 hour they had not only explained what was wrong, they had fixed it for me (which involved going through all my files and changing the connection string.)
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#12 |
Datetronix.com
Industry Role:
Join Date: Jan 2001
Location: Chill-A-Wack BC
Posts: 6,524
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Choopa = 5 mns or less anytime i open a ticket
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ICQ: 2588560 Skype: Pornocop |
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#13 |
Confirmed User
Industry Role:
Join Date: Dec 2007
Location: Las Vegas
Posts: 3,220
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really if it takes more than an hour to get a response thats not a host that is mas.nned 24/7 and at some point your going to have problems later. sure once in a while it might take longer but in general ONE HOUR or less is the response time from the better hosting companies
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#14 |
Hmm
Industry Role:
Join Date: Sep 2005
Location: On an endless road around the world for rock and roll.
Posts: 12,642
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Webair - usually within 30 seconds.
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#15 |
She's back
Industry Role:
Join Date: Oct 2003
Posts: 3,480
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Chris at webair is always on it! I never have to wait!
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#16 |
PsyHead
Industry Role:
Join Date: Aug 2005
Location: Hungary
Posts: 8,671
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MojoHost.com - few minutes.
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#17 |
Too lazy to wipe my ass
Industry Role:
Join Date: Aug 2002
Location: A Public Bathroom
Posts: 38,639
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I have been with Phat for ages. Never more than a few mins Max 5 before my email has a reply
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