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-   -   Hosting support response time, your experiences (https://gfy.com/showthread.php?t=993395)

nolongerexists 10-20-2010 05:23 AM

Hosting support response time, your experiences
 
Don't spam hosting here, i'm asking the customers.. Really curious about those top notch hosts out there

stocktrader23 10-20-2010 05:25 AM

Hostgator. End of story.

nolongerexists 10-20-2010 05:26 AM

I use them. They are solid. For garbage stuff.

TurboAngel 10-20-2010 05:34 AM

I have been with NatNet for 2 years now and anytime I need anything boom it's done. The longest I have had to wait is 4 mins.

Toni 10-20-2010 06:14 AM

FCI a few minutes or less...:thumbsup:thumbsup

AdultKing 10-20-2010 06:16 AM

corenetworks.net - 5 min responses.

nekrom 10-20-2010 06:29 AM

Natnet & Cyberwurx have response times that are < 2mins flat. I've sent both support tickets at 3-4am usa time (due to my time zone) and have had the same speedy response.

-N

18teens 10-20-2010 06:43 AM

AmerNOC always responds in less than 5 minutes. Their support is top notch. I've been with them for over 8 years now and couldn't be happier.

BaldBastard 10-20-2010 07:02 AM

NatNet always has the fastest support, been with them more than 10 years I think.
With diffrent seo projects I have used upto 50 hosts at once and thousands over the years
National-net always was and still is 1#

nolongerexists 10-20-2010 07:04 AM

Looks good, agreed with Natnet, they are very fast.
Anyone opinions about ISPrime?

cordoba 10-20-2010 08:06 AM

I opened an account with certified the other week. Had a problem connecting to my wordpress databases. E-mailed support and within 1/2 hour they had not only explained what was wrong, they had fixed it for me (which involved going through all my files and changing the connection string.)

Itchy 10-20-2010 08:59 AM

Choopa = 5 mns or less anytime i open a ticket

icymelon 10-20-2010 09:03 AM

really if it takes more than an hour to get a response thats not a host that is mas.nned 24/7 and at some point your going to have problems later. sure once in a while it might take longer but in general ONE HOUR or less is the response time from the better hosting companies

Cyber Fucker 10-20-2010 10:23 AM

Webair - usually within 30 seconds.

Holly Lez! 10-20-2010 10:27 AM

Chris at webair is always on it! I never have to wait!

Matyko 10-20-2010 11:50 AM

MojoHost.com - few minutes.

CurrentlySober 10-20-2010 11:56 AM

I have been with Phat for ages. Never more than a few mins Max 5 before my email has a reply


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