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10-18-2010, 03:05 PM
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#1 |
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Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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ISPrime - how to get quick SSH access to my RCN data backup?
I know you guys are bit thrown left, right and center at the moment, which is understandable, but I would like SSH access to the backups from RCN asap please - icq's of "we're dealing with things as fast as we can, things are hectic" are nice and all, but I would just like to get my data somewhere else asap so I can get sites back online. Every day is lots of $ lost....
RCN said you have the backups, so a SSH login and I'll take care of the rest should be one-less thing to trouble you with? Thanks
__________________
 For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202 |
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10-18-2010, 03:06 PM
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#2 |
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So Fucking Banned
Industry Role:
Join Date: Oct 2004
Posts: 2,427
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did you call them?
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10-18-2010, 03:07 PM
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#3 |
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So Fucking Banned
Industry Role:
Join Date: Sep 2010
Posts: 396
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get in line, mister
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10-18-2010, 03:10 PM
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#4 | |
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Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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Quote:
  jk - we're all in this together.Seriously, I'm glad this was outsourced to someone that could handle things - I just want them to handle it sooner rather than later... and yes, the call was answered with " you will be contacted when we have all details of your backup blah blah blah"
__________________
For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202 |
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10-18-2010, 03:17 PM
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#5 |
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Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,601
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Of course this is all predicated on the assumption that the backup really does exist. I am beginning to have my doubts.
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10-18-2010, 03:18 PM
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#6 |
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Confirmed User
Join Date: Jul 2005
Posts: 1,715
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they do their support via gfy?
damn that sucks |
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10-18-2010, 03:19 PM
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#7 |
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Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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it was paid for, so it better exist and re-appear damn quick....
__________________
For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202 |
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10-18-2010, 04:10 PM
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#8 | |
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making it rain
Industry Role:
Join Date: Oct 2003
Location: seattle
Posts: 22,081
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Quote:
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10-18-2010, 04:20 PM
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#9 | |
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Confirmed User
Industry Role:
Join Date: Aug 2006
Location: Midwest
Posts: 3,808
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Quote:
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10-18-2010, 04:56 PM
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#10 | |
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Confirmed User
Join Date: Mar 2004
Location: --------Europe-------
Posts: 5,725
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Quote:
__________________
ICQ: 52410619 |
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10-18-2010, 05:03 PM
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#11 |
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SeeMyBucks.com
Industry Role:
Join Date: Sep 2002
Location: USA
Posts: 4,014
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So to see your site online from rcn to isprime we are talkin of days? How many days?
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10-18-2010, 05:13 PM
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#12 | |
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Junior Achiever
Industry Role:
Join Date: Nov 2004
Location: Walled Garden
Posts: 17,066
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Quote:
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10-19-2010, 02:34 PM
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#13 |
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Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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Finally got somewhere on ICQ 20 hours ago saying they'd get me ftp access in 3 hrs...
still nothing and now no contact.... ftp is shit for tons of data where rsync is far superior. However, just right now, I'd take ftp than nothing! Guess they must be very very busy - I hope they get more people in to deal with these support requests...
__________________
For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202 |
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10-19-2010, 02:38 PM
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#14 |
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Confirmed User
Industry Role:
Join Date: Aug 2007
Posts: 6,697
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borked, wtf? I would of thought you'd know better than to not have local backups. Say it isn't so.
 Good luck to you however. |
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