ISPrime - how to get quick SSH access to my RCN data backup? - GoFuckYourself.com

borked · 10-18-2010, 03:05 PM

I know you guys are bit thrown left, right and center at the moment, which is understandable, but I would like SSH access to the backups from RCN asap please - icq's of "we're dealing with things as fast as we can, things are hectic" are nice and all, but I would just like to get my data somewhere else asap so I can get sites back online. Every day is lots of $ lost....

RCN said you have the backups, so a SSH login and I'll take care of the rest should be one-less thing to trouble you with?

Thanks

Domain Broker · 10-18-2010, 03:06 PM

did you call them?

- LOL - · 10-18-2010, 03:07 PM

get in line, mister

borked · 10-18-2010, 03:10 PM

Quote:

Originally Posted by - LOL -

get in line, mister

with 4 red dots, you can stand in line like the rest of them - I want BRO treatment dammit

jk - we're all in this together.

Seriously, I'm glad this was outsourced to someone that could handle things - I just want them to handle it sooner rather than later...

and yes, the call was answered with " you will be contacted when we have all details of your backup blah blah blah"

AdultKing · 10-18-2010, 03:17 PM

Of course this is all predicated on the assumption that the backup really does exist. I am beginning to have my doubts.

stever · 10-18-2010, 03:18 PM

they do their support via gfy?
damn that sucks

borked · 10-18-2010, 03:19 PM

it was paid for, so it better exist and re-appear damn quick....

fuzebox · 10-18-2010, 04:10 PM

Quote:

Originally Posted by NJ Dave

I?ll also add on a personal note, to the best of my knowledge, only a small percentage of RCN?s customers were paying for backup, and RCN had the majority of their customers backed up at RCN?s cost, even if they were not paying for backup services. While this is a disaster, and a very difficult situation for everyone involved, RCN?s customers are very lucky that a backup does exist for nearly all customers, with likely only a few exceptions.

Customers are indeed quite lucky. Pay for backups people! No matter how good your host is, shit can happen.

trevesty · 10-18-2010, 04:20 PM

Quote:

Originally Posted by fuzebox

Customers are indeed quite lucky. Pay for backups people! No matter how good your host is, shit can happen.

qft

Goose · 10-18-2010, 04:56 PM

Quote:

Originally Posted by AdultKing

Of course this is all predicated on the assumption that the backup really does exist. I am beginning to have my doubts.

yeah Me too....

Porko · 10-18-2010, 05:03 PM

So to see your site online from rcn to isprime we are talkin of days? How many days?

BIGTYMER · 10-18-2010, 05:13 PM

Quote:

Originally Posted by Domain Broker

did you call them?

Nice avatar.

borked · 10-19-2010, 02:34 PM

Finally got somewhere on ICQ 20 hours ago saying they'd get me ftp access in 3 hrs...

still nothing and now no contact....

ftp is shit for tons of data where rsync is far superior. However, just right now, I'd take ftp than nothing!

Guess they must be very very busy - I hope they get more people in to deal with these support requests...

signupdamnit · 10-19-2010, 02:38 PM

borked, wtf? I would of thought you'd know better than to not have local backups. Say it isn't so.

Good luck to you however.

10-18-2010, 03:05 PM	#1
borked Totally Borked Industry Role: Join Date: Feb 2005 Posts: 6,284	ISPrime - how to get quick SSH access to my RCN data backup? I know you guys are bit thrown left, right and center at the moment, which is understandable, but I would like SSH access to the backups from RCN asap please - icq's of "we're dealing with things as fast as we can, things are hectic" are nice and all, but I would just like to get my data somewhere else asap so I can get sites back online. Every day is lots of $ lost.... RCN said you have the backups, so a SSH login and I'll take care of the rest should be one-less thing to trouble you with? Thanks __________________ For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202

10-18-2010, 03:18 PM	#6
stever Confirmed User Join Date: Jul 2005 Posts: 1,715	they do their support via gfy? damn that sucks __________________ Brutal Bucks has extreme sites that convert!

10-18-2010, 03:19 PM	#7
borked Totally Borked Industry Role: Join Date: Feb 2005 Posts: 6,284	it was paid for, so it better exist and re-appear damn quick.... __________________ For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202

10-18-2010, 05:03 PM	#11
Porko SeeMyBucks.com Industry Role: Join Date: Sep 2002 Location: USA Posts: 4,014	So to see your site online from rcn to isprime we are talkin of days? How many days? __________________

10-19-2010, 02:34 PM	#13
borked Totally Borked Industry Role: Join Date: Feb 2005 Posts: 6,284	Finally got somewhere on ICQ 20 hours ago saying they'd get me ftp access in 3 hrs... still nothing and now no contact.... ftp is shit for tons of data where rsync is far superior. However, just right now, I'd take ftp than nothing! Guess they must be very very busy - I hope they get more people in to deal with these support requests... __________________ For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202

10-18-2010, 03:06 PM	#2
Domain Broker So Fucking Banned Industry Role: Join Date: Oct 2004 Posts: 2,427	did you call them?

10-18-2010, 03:07 PM	#3
- LOL - So Fucking Banned Industry Role: Join Date: Sep 2010 Posts: 396	get in line, mister

10-18-2010, 03:17 PM	#5
AdultKing Raise Your Weapon Industry Role: Join Date: Jun 2003 Location: Outback Australia Posts: 15,601	Of course this is all predicated on the assumption that the backup really does exist. I am beginning to have my doubts.

10-19-2010, 02:38 PM	#14
signupdamnit Confirmed User Industry Role: Join Date: Aug 2007 Posts: 6,697	borked, wtf? I would of thought you'd know better than to not have local backups. Say it isn't so. Good luck to you however.