Yes, because we are in the business of disabling our clients domains right? Seriously, I'm not sure what your agenda is but as the previous poster said, prove it. There must be some reason why you don't want to post the domains.

Your entire argument is worthless. Even the original poster here had 24 hrs notice and a few warnings before we shut down his/her domain and that was for CP, which is what we consider the worst of the worst. Spammers are treated the same, with advanced warnings before any action is taken. And even after action is taken against a domain, every opportunity is given to restore a domain if it can be proven and we can be assured that it won't happen again, even then, we will still allow you to transfer an offending domain elsewhere at any time. Unlike other companies, we charge nothing for any of this so we have absolutely nothing to gain by shutting down a domain. We are in business for our clients that is all, PERIOD. We would have absolutely nothing to gain by randomly shutting down domains.

We also investigate all inquiries and it's laughable to say the least that you could simply report a false claim against a domain and we would shut it down. Why don't you prove that as well? Choose a domain registered with us and attempt to get it shut down by simply reporting it to our legal or support team. I'll put my money where my mouth is and give you $1000 if you can accomplish it with 100% legal content on it(that means no CP).

Can I ask why a domain registrar feels they have to police the net? That's like a car dealer repo'ing a vehicle because they saw their customer run a red light.

Richard,

Did you investigate the OP's case?
I mean what is the outcome?

Best,

We re-opened the ticket on sept. 19th and asked for documents and have yet to receive a response.

This issue was discussed at length at Namepros, but one tidbit many here may find interesting to know is that NameCheap, according to ICANN reports, as of May 2010, had only a total of 126 .COM domains registered. Not a typo, yes, really 126!

For all practical purposes, NameCheap is still basically an eNom reseller ... cut out the middle men (sound familiar :1orglaugh ) and deal directly with a registrar that has better registration terms...

NameCheap's terms are among the worst I've seen - heck, even makes GoDaddy, which isn't adult business friendly, look pretty damn good in comparison.

To recap the issue at hand, NameCheap should just stick with registering domains and leave the rest to the authorities to deal with - many other registrars do.

Ron

I find that figure hard to believe. Are some of the domains registered through NameCheap being listed as eNom on ICANN instead of NameCheap?

This was discussed at NamePros - the 126 number is real.

http://www.icann.org/en/tlds/monthly-reports/index.html

Scroll down to .COM, then over on the far right, click May.
(if viewing .csv file, total is located in the 3rd data field)

Yes, most of them are listed as eNom at the registry - NameCheap themselves, at NamePros, acknowledge this.

Ron

Oh I'm not doubting you. It's the figure that doesn't look right.

This is the thread that Ron claims was discussed "at length" at Namepros http://www.namepros.com/domain-name-...ain-words.html

As you can see, it has nothing to do with what is being discussed here.

Now anyone here can form an opinion of us, good or bad, but when someone tries to imply that we are somehow policing and disabling domain names(non child porn) without warning that is going to too far.

I can say without a doubt that this is not the case. I'll even up my offer to $10,000 to someone that can prove this. I am now personally on record here. If you are going to accuse us of this, now's the time to come collect your 10k. Otherwise, don't waste everyone else's time with your misinformation.

Ok. Sounds good! To be sure everyone is on the same page ... your company will only suspend specific domains as directed by court order / legal action? and not due to any "moral" reasons ... correct?

For example, would someone with a domain name merely registered (not hosted) with your company containing content, such as Lolicon art drawings ( http://en.wikipedia.org/wiki/Lolicon ), be suspended?

Ok, admittedly an extreme example, but if this is not an issue, then most adult sites, which feature age 18+ models with 2257s on-file, should have zero problems with your service.

A more applicable example to webmasters here, would a domain registrant with a domain name featuring age 18+ models appearing as young teen high school cheerleaders have their domain suspended?

Ron

A TOTAL of 126 .com domains? I personally have 100 .com domains at namecheap. You trying to tell me there's only 26 other .com domains there besides mine? :1orglaugh:1orglaugh

I imagine that number is so low because namecheap uses Enom as a registrar while they get their backend ready. Maybe the 126 domains are using namecheap's registrar for testing the backend service. Personally I can't wait until they get their own backend registrar running and I don't see a problem with the 126 .com domain numbers.

Ron,

How about you GFY(when in rome I guess :))? I hate to even have to acknowledge you in any form you loser. For anyone else here, this offer stands 100% and we will stand by it. Once again, $10,000 to anyone that can prove we disable and police domains without warning. Anyone else that now claims otherwise without proof is just spreading misinformation.

RichardK - just wondering; when you say "spam", what exactly do you consider spam?


Btw guys:

Namecheaps abuse DNS - PLEASECONTACTSUPPORT.COM (has 1,244 domains)

Godaddy abuse DNS - SUSPENDED-FOR.SPAM-AND-ABUSE.COM (has 214,978 domains)

:glugglug

Richard,

This is why I didnt bother explaining or showing proof. This one post proves you shut the OPs domain off without notice. We Re-opened the ticket? You wouldnt have re opened fuck all if you didnt get called out on a public forum. Basically you fucked up, and got called out for it. If you didnt close without proof, this domain would still be open. Why should they have to prove to you that their domain is ok? shouldnt it be the other way around?

I want to be clear, I actually LIKED your setup. It was easy to use... BUT I have over 2000 domains (not much compared to some), and frankly your antics are too much for me to tolerate, especially when I can move to another registrar (I'm not naming names for the sake of looking like a plug) who will do their very best to support me in all ways, and treat me as innocent until proven guilty.

Basically you play at Vigilante, or you cow-tow to people that bitch hard enough. Like I said, your setup is decent, but your abuse department lacks a spine.

and BTW, when your domain gets suspended at namecheap (for genuine reason or imagined) it takes 5 days to move it, and they are very vocal about stating icann gives them 5 days to get off their ass and move it, so they take their sweet time. BE FOREWARNED.

I suggest you re-read the original posters ticket replies. We clearly gave them 24 hrs to remove or defend the content. Our second email was the following:

"Arunas N - Namecheap.com


Posted on: 12 Sep 2010 06:03 AM
Hello.

Shall we proceed with the domain suspension?

We repeat:

**********

You are required to remove the offending pictures within next 24 hours in order to prevent any service interruption for liloo.tv domain. If the offending pictures are not removed within next 24 hours we will be forced to suspend the domain.

********** "

Like, I said, we do not tolerate child pornography, period. If you are ok with that fine, go register your domains somewhere else. Even then we don't actively police or control domains. We'll only review something and investigate when we actually receive a complaint. Everything else that's legal goes.

So once again you are wrong and you are obviously afraid or ashamed to post your issues because you will be proven wrong once again. I am here, so let's have at it. Now what did you do wrong again to get your domain suspended? Let's hear it and I will prove that it was not without cause and without warning. Otherwise step up and claim your 10k.

namecheap is doing the right thing

Look, I will post this just to show you how this is a no win situation even though it is not at all flattering to me personally:

http://www.webhostingtalk.com/showthread.php?t=700628

Here we are getting accused of actively policing domains yet in the thread above we are being accused of not doing enough. It's funny how things work and are perceived differently. As I said, a no win situation in any case.

I'll post a personal response that I posted in the aforementioned thread regarding this subject:

"First of all let me say this, we don't support spam or spammers and their actions in any way, shape or form.

What we do support, first and foremost, is the integrity of our clients and the domains they entrust to us.

As someone else pointed out, almost anyone can spoof an email. If you think we are going to be trigger happy and take just any complaint and use it to shut down a domain you are wrong, period. The onus is on you to prove it to us and it must be irrefutable evidence.

I would rather be wrong about one spammer than to jeopardize a single one of our legitimate client's domains in any way. Let's just say you're out to get someone, you think all you have to do is send us a report and we'll take their site down? Sorry, that may work with some of the other registrars but not us. And yes, there are many reported cases of this sort of abuse happening.

Asking us to monitor 1.4 million domains and their usage is like asking the post office to open every piece of mail that flows through their offices. We respect our client's privacy and security and if spammers are hosting their dns somewhere else it is practically impossible to monitor. Regarding our own email hosting, we cap it at 200 outgoing emails per hour so it's impossible to abuse it.

If a domain is using outside dns, you need report the abuse to whomever is hosting that dns for them to take action.

Legitimate and verified complaints we receive from the big anti-spam monitors like spamhaus etc receive our prompt attention and the correct action is taken against the offending domain name(s). And let's just say in most cases those anti-spam monitors, know about the abuse and report the spam well before you would.

Now for anyone else that chooses to come here and bump a two year old thread, let me save you some time and energy by requesting you that re-read what I just wrote. Please don't expect any other answer.

This is our policy and will remain our policy."

There are many hosts out there. Move on.

this is a 10K thread suddenly.
bookmarked it!

Answer, please.

So now you're resorting to personal attacks to avoid addressing the real issue - that alone is enough to make some wary of using NameCheap.

Ron

Yep, that pretty much sums up the issue. Well said :)

Which likely, if it was NameCheap's choice, it would be never. ICANN does get some things right - not by chance of course, many pushed hard for a timely domain transfer policy, hence the 5 day limit.

Speaking of being forewarned, be aware that NameCheap, according to the ICANN accredited registrar list, has NOT signed the 2009 Registrar Accreditation Agreement (RAA), which gives domain registrants additional protections.

As of now, this affects few NameCheap customers, since most NameCheap registrations are still going through their eNom reseller account; eNom has signed the 2009 RAA, but, to reiterate, NameCheap has not!

Ron

Maybe the world needs to make young adults become legal at 20, since no one in this business knows what 18 or 19 is.

what does 2257 have to do with phishing?

Nothing, I think what he meant to say is Spamhaus/spamcop tells Namecheap what do and namecheap licks their balls while doing it.

I seriously doubt there are all that many phishing scams going on at name cheap reletive to other registrars... Their complete lack of spine would make it difficult to operate said scam there for the same reason you shouldnt host porn or (legitimate) mailing traffic there.

In fact I am guessing NAmecheaps abuse department isnt really trained to understand the difference between phishing, spam, or legitimate bulk emailers.

With regards to porn, they just do whatever a complainer says, same thing goes... prolly have little understanding b/t regular porn and CP.

Same with Moniker. Spamhaus says "jump," they ask, "how high?"

As mentioned earlier in this thread Moniker suspended my domain without notice because Spamhaus told them to. The spamhaus listing seems to have covered all domains associated with the name servers on a white label program, so one affiliate spamming or whatever has affected everyone else.

I can understand that a registrar is going to have some serious issues if their name servers get put into a blacklist (which is what Spamhaus threatens if they don't comply) but at some point Spamhaus has to be held (legally!) accountable for the decisions it makes... some of them mistakes that cause irrepairable damage to businesses.

Is this going to happen? Probably not.

Namecheap is the best register out there.

uhmm
google...

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