iBill SUCKS! - GoFuckYourself.com

czarina · 01-13-2003, 04:41 PM

well, I've gotten scr*wed again by another big fish in the industry!

Around May 2002 I signed up with iBill to accept Web900 through them. After having made a couple hundred bucks, I was expecting a check, but I never got it. Curious to what was going on, I contacted my iBill sales representative, who promptly told me that since WorldCom had filed bankrupcy, iBill wasn't going to be paying that money until at least 60 days from that moment.

Well, I stopped accepting Web900 through them, since I wasn't getting paid...

I had no other choice than to wait to receive payment for the money that they had collected in my name, which amounted to around $400.
Around September 2002 I contacted them one more time, inquiring about my money... Once again, I was told that I had to wait!
I kept waiting and from time to time I checked my stats with them to see if my checks were ever going to be released. Sometime on December, I saw that on Nov. 15th, they had sent me a check for a pittiful $85. That was supposed to be the first check ever issued by them to me. Since I hadn't received it (it was December already), I contacted them AGAIN... I was told by my sales rep. that the check was being held because I hadn't filled out the visa registration with iBill. I tried to explain to him that I had never accepted visa through iBill, but he insisted that in order for them to release my payment, I had to fill out the visa registration. So I filled it out, and at the bottom I specified that I did not want to accept visa through them.
It is January 2003, and I haven't gotten my check yet! The best part is that upon contacting them, they now claim that the check was indeed issued back in November (even though my sales rep. told me that it was being held), and since I never got it, now they want $30 to reissue it. And there is no way to speak with a supervisor!
Of course, they never sent it to my PO box in the first place, and now they just can't figure out what they did with the check.

Needless to say, I highly recommend that you stay as far away from iBill as possible!
I moved my phone sales to websitebilling and I haven't had a single problem with them!
I've been in the industry for a few years now, and I've heard a lot of horror stories about iBill, but I never thought they would mess with me for some misserable couple hundred bucks.

My advice: DO NOT USE IBILL! THEY SUCK!

Interlude · 01-13-2003, 04:44 PM

*nod*

BT · 01-13-2003, 05:11 PM

opinions vary!!

AM Jeff · 01-13-2003, 05:42 PM

its kinda funny how loads of Webmasters are warned and told about I-Bills problems. But yet..people still sign up with them.

Kinda like, just turning off a stove and telling people not to touch it. Its Hot.
You always have some numb nut that always has to see if its cooled yet.

Do research on a company, processor or whoever...before you do biz with them.

Duhh...

PornoBug · 01-13-2003, 06:29 PM

The fact that Ibill's parent is in trouble on the share market speaks volumes.

Quote:

Dow Jones Business News
InterCept Shares Sink 49% as Company Cuts 2002 Forecast
Thursday January 9, 4:24 pm ET

NEW YORK -- Shares of InterCept Inc. (NasdaqNM:ICPT - News) fell sharply Thursday after the provider of electronic funds transfer services to banks bowed out of a scheduled presentation at an investor conference, then cut its 2002 earnings outlook.

Norcross, Ga.-based InterCept cut its estimate for 2002 earnings, excluding items, to a range of 92 cents to 98 cents a share, well below the $1.11 to $1.15 a share it had forecast earlier.

The company also said it was withdrawing its 2003 estimates, issued earlier.

Chief executive John W. Collins blamed the expected earnings shortfall on " poor performance in our merchant division, as well as weakness in our financial institutions division."

The company's iBill operations suffered a large loss of merchant customers after a new credit-card association rule took effect in mid-November, the CEO said.

A number of iBill's web merchants declined to pay a registration fee mandated by the new rule, resulting not only in reduced revenue from InterCept's portion of the registration fee but also lost transaction processing fees from the departed merchants, Mr. Collins said.

InterCept chief financial officer Scott Meyerhoff was scheduled to make a presentation at Needham & Co.'s fifth annual growth conference in New York, a Needham sales representative said.

But "the company canceled their presentation at the Needham conference and all of their one-on-ones," Jeffrey Baker, an analyst at U.S. Bancorp Piper Jaffray, said.

As of 4 p.m. EST, InterCept shares changed hands at $9.50, down $9.01, or 49%.

codemebaby · 01-13-2003, 07:00 PM

Thier software sucks dick also

NetRodent · 01-13-2003, 07:02 PM

Quote:

Originally posted by codemebaby
Thier software sucks dick also

They're running on windows servers, what do you expect.

01-13-2003, 04:41 PM	#1
czarina Webmaster Extraordinaire Industry Role: Join Date: Jul 2002 Location: A beautiful beach... Posts: 10,748	iBill SUCKS! well, I've gotten scr*wed again by another big fish in the industry! Around May 2002 I signed up with iBill to accept Web900 through them. After having made a couple hundred bucks, I was expecting a check, but I never got it. Curious to what was going on, I contacted my iBill sales representative, who promptly told me that since WorldCom had filed bankrupcy, iBill wasn't going to be paying that money until at least 60 days from that moment. Well, I stopped accepting Web900 through them, since I wasn't getting paid... I had no other choice than to wait to receive payment for the money that they had collected in my name, which amounted to around $400. Around September 2002 I contacted them one more time, inquiring about my money... Once again, I was told that I had to wait! I kept waiting and from time to time I checked my stats with them to see if my checks were ever going to be released. Sometime on December, I saw that on Nov. 15th, they had sent me a check for a pittiful $85. That was supposed to be the first check ever issued by them to me. Since I hadn't received it (it was December already), I contacted them AGAIN... I was told by my sales rep. that the check was being held because I hadn't filled out the visa registration with iBill. I tried to explain to him that I had never accepted visa through iBill, but he insisted that in order for them to release my payment, I had to fill out the visa registration. So I filled it out, and at the bottom I specified that I did not want to accept visa through them. It is January 2003, and I haven't gotten my check yet! The best part is that upon contacting them, they now claim that the check was indeed issued back in November (even though my sales rep. told me that it was being held), and since I never got it, now they want $30 to reissue it. And there is no way to speak with a supervisor! Of course, they never sent it to my PO box in the first place, and now they just can't figure out what they did with the check. Needless to say, I highly recommend that you stay as far away from iBill as possible! I moved my phone sales to websitebilling and I haven't had a single problem with them! I've been in the industry for a few years now, and I've heard a lot of horror stories about iBill, but I never thought they would mess with me for some misserable couple hundred bucks. My advice: DO NOT USE IBILL! THEY SUCK!

01-13-2003, 05:11 PM	#3
BT Confirmed User Join Date: Apr 2002 Location: Ft liquordale FL Posts: 6,481	opinions vary!! __________________ IS Prime Hosting Bald Head Shine "BT" The American Dream, baby! " THE HOST WITH THE MOST!" My ICQ 122994792

01-13-2003, 07:00 PM	#6
codemebaby Registered User Join Date: Oct 2002 Location: Spokane WA and Vancouver BC Posts: 93	Thier software sucks dick also __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

01-13-2003, 04:44 PM	#2
Interlude Confirmed User Join Date: Feb 2001 Location: State of Denial Posts: 1,147	nod

01-13-2003, 05:42 PM	#4
AM Jeff Confirmed User Join Date: Aug 2002 Location: The House Of Rage Posts: 1,320	its kinda funny how loads of Webmasters are warned and told about I-Bills problems. But yet..people still sign up with them. Kinda like, just turning off a stove and telling people not to touch it. Its Hot. You always have some numb nut that always has to see if its cooled yet. Do research on a company, processor or whoever...before you do biz with them. Duhh...