Thread: iBill SUCKS!
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Old 01-13-2003, 04:41 PM  
czarina
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iBill SUCKS!

well, I've gotten scr*wed again by another big fish in the industry!

Around May 2002 I signed up with iBill to accept Web900 through them. After having made a couple hundred bucks, I was expecting a check, but I never got it. Curious to what was going on, I contacted my iBill sales representative, who promptly told me that since WorldCom had filed bankrupcy, iBill wasn't going to be paying that money until at least 60 days from that moment.

Well, I stopped accepting Web900 through them, since I wasn't getting paid...

I had no other choice than to wait to receive payment for the money that they had collected in my name, which amounted to around $400.
Around September 2002 I contacted them one more time, inquiring about my money... Once again, I was told that I had to wait!
I kept waiting and from time to time I checked my stats with them to see if my checks were ever going to be released. Sometime on December, I saw that on Nov. 15th, they had sent me a check for a pittiful $85. That was supposed to be the first check ever issued by them to me. Since I hadn't received it (it was December already), I contacted them AGAIN... I was told by my sales rep. that the check was being held because I hadn't filled out the visa registration with iBill. I tried to explain to him that I had never accepted visa through iBill, but he insisted that in order for them to release my payment, I had to fill out the visa registration. So I filled it out, and at the bottom I specified that I did not want to accept visa through them.
It is January 2003, and I haven't gotten my check yet! The best part is that upon contacting them, they now claim that the check was indeed issued back in November (even though my sales rep. told me that it was being held), and since I never got it, now they want $30 to reissue it. And there is no way to speak with a supervisor!
Of course, they never sent it to my PO box in the first place, and now they just can't figure out what they did with the check.

Needless to say, I highly recommend that you stay as far away from iBill as possible!
I moved my phone sales to websitebilling and I haven't had a single problem with them!
I've been in the industry for a few years now, and I've heard a lot of horror stories about iBill, but I never thought they would mess with me for some misserable couple hundred bucks.

My advice: DO NOT USE IBILL! THEY SUCK!
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