Just got out of a meeting with the Senior Staff and at this point everything is up and running normally. What will happen now is that they will coordinate with our Security Consultants and our hardware vendors to determine exactly what happened. I hope to have concrete answers by morning in the form of a post mortem.

Those that know me know that I am not the most technical person in the world but I am speculating that this was a cascading issue. I believe what started as a run-of-the-mill DDOS caused other issues that had to be diagnosed and resolved. This is why we have our hardware vendors engaged along with our Security Staff and Consultants right this second to make sure that we have shored up any outstanding issues and to make sure that something like this cannot happen again.

As I have always said, perfection is something that cannot be achieved in this business but it does not mean that we cannot strive for it everyday. It is very easy to look back on an issue and say "well if we had done this or this that would not have happened" but it is entirely another thing to be able to predict the future. What I will promise our customers is that we will learn from this and we will spend the time and money necessary to prevent it from happening again.

With the network being stable again, I am going to bow out of this thread now and get back to work. As always, my team and I will be available to any NationalNet customer that would like to discuss the issues of the day in more detail.

Again, thanks for your patience and we look forward to everyone getting back to what matters the most....trying to make some money!

--T

Imaginary campaigns can get expensive.

damn, i missed all the excitement, and to think im comming up on free agency with them. its a contract year for me!

Those numbers seem like bull. I know you are upset at another long natnet downtime, and yeah it totally sucks but if you really make 300.00 per hour and as Rowan said in an above post then it's your fault for having all your eggs in one basket. You should have backups at other hosts especially if you are pulling in that kind of loot.:2 cents::2 cents:

$300/hour = what, $250,000/month?

nice coinage.

Its not $300/hr ALL Day everyday, its just a new campaign.. and u guys 4got i posted screenshots of $10k/day mainstream with acai/biz opps..

ive had plenty $10k days... and yes i lost $2k from that downtime....

ah so you the guy sending me all of the acai berry emails lol

not anymore :upsidedow

nice indeed. don't wanna be down if that money $$$ is coming in!

As the saying goes, "shit happens". I've been in this business for over 10 and I can't even remember the number of places I've hosted but one thing I know for sure is NatNet's reliability and support has been far superior to any host we've ever worked with. We've hosted at NatNet for at least 3 years now so I can say with confidence they are a cut above!

The thing that always cracks me up when I see one of these threads is that 50% of those whining about NatNet being down have absolutely no interest in the situation and the other 50% are "ballers" that may possibly lose a sale or 2 during the outage. My :2 cents:

I moved from them long time ago. Dey have more downtime than any host in the biz period!

sorry don't pay da bills. good luck to all you downt time erz

so was it a DDOS attack or something else?

that's the funniest part

the supposedly top hosting company cant tell their ass from the hole in the ground

This is from how many days ago? There are soooo many factors that come into effect when running a successful hosting company. The fact that the CEO of the company cares enough to post here to keep you updates is in itself admirable!

Take it easy these guys are rarely down. Not to mention Tony is already feeling bad that the Falcons got beat up by the Giants this weekend =)

Let's move along now and put this in its proper place...THE PAST!