Anyone have a webhost try to bill them for services not used? - GoFuckYourself.com

sandman! · 12-13-2002, 11:10 AM

I have a host i used for 1 month trying to bill me for 6 months of service after i left claiming they never got a email asking them to close my accout. Should i pay the $120+ they want or should i tell them to fuck off?

FlyingIguana · 12-13-2002, 11:13 AM

if you sent the email in accordance with their terms, then tell them to fuck off. make sure you save all your emails for the credit card company in case you have chargeback.

picindex · 12-13-2002, 11:13 AM

tell them to fuck off if they did not provide the service.

sandman! · 12-13-2002, 11:15 AM

Quote:

Originally posted by FlyingIguana
if you sent the email in accordance with their terms, then tell them to fuck off. make sure you save all your emails for the credit card company in case you have chargeback.

I dont have a copy of the email i reformated since then and i was paying with paypal so i have not payed the ammount they claim i owe last time i takes with the host they threatened to sue me for the money.

sandman! · 12-13-2002, 11:16 AM

Quote:

Originally posted by picindex
tell them to fuck off if they did not provide the service.

Well a server i was on crased they remade accounts on a new server i never uploaded anything and used no bandwith they even admit to this.

Sly_RJ · 12-13-2002, 11:19 AM

Sue you for $120?

Tell them to go ahead.

sandman! · 12-13-2002, 11:20 AM

Quote:

Originally posted by Sly_RJ
Sue you for $120?

Tell them to go ahead.

Well according to them untill the balance is payed off i cant close my account and they will keep adding to the total.

sandman! · 12-13-2002, 11:22 AM

Im guessing they want to wait a few years till its enought money to sue for.

FlyingIguana · 12-13-2002, 11:24 AM

tell them its not your fault they didn't get the notice. what hosting company is this?

theking · 12-13-2002, 11:28 AM

Quote:

Originally posted by sandman!
I have a host i used for 1 month trying to bill me for 6 months of service after i left claiming they never got a email asking them to close my accout. Should i pay the $120+ they want or should i tell them to fuck off?

Thanks for reminding me. I changed hosts recently and forgot to notify my old host that their service sucks and I would not be renewing. I think I had until the 15th to do this.

sandman! · 12-13-2002, 11:31 AM

Quote:

Originally posted by theking

Thanks for reminding me. I changed hosts recently and forgot to notify my old host that their service sucks and I would not be renewing. I think I had until the 15th to do this.

Yea i just did that today also got rid of a dedicated box i had.

Sly_RJ · 12-13-2002, 11:32 AM

Quote:

Originally posted by sandman!

Well according to them untill the balance is payed off i cant close my account and they will keep adding to the total.

What fucking company is this? Yet another bull shit hosting company?

Fuck.

Here you go, threaten to sue them! On what grounds? Who knows, but it sure sounds fun.

Call a bunch of those business agencies and file a complaint. Unless you signed some contract or agreement, I don't see how they can continue providing you a service that you want stopped.

sandman! · 12-13-2002, 11:35 AM

Quote:

Originally posted by Sly_RJ

What fucking company is this? Yet another bull shit hosting company?

Fuck.

Here you go, threaten to sue them! On what grounds? Who knows, but it sure sounds fun.

Call a bunch of those business agencies and file a complaint. Unless you signed some contract or agreement, I don't see how they can continue providing you a service that you want stopped.

Well im sure its buried somewhere in thier toss that they can but i doubt it would hold up in court. First time i have ever seen a host try to charge me for 6 months of hosting after admiting that i never log into the server during that time and i did no bandwith.

Apollo · 12-13-2002, 11:38 AM

Nah, tell them to fuck off....if you're not using their service you shouldn't be charged, it's not like it cost them anything to have you listed there in their system.

I had a company once try charging me for the time between I placed the order and the time my server actually went live....some fuckers will do everything they can to fuck you over....bitch slap some sense into them

KingK7 · 12-13-2002, 11:41 AM

No, geocities is fortunately free, they keep pulling my TGP pages though.

Sly_RJ · 12-13-2002, 11:43 AM

Who is this company? I need to add another company to my "shitty host" list.

sandman! · 12-13-2002, 11:44 AM

Quote:

Originally posted by Sly_RJ

What fucking company is this? Yet another bull shit hosting company?

Fuck.

Here you go, threaten to sue them! On what grounds? Who knows, but it sure sounds fun.

Call a bunch of those business agencies and file a complaint. Unless you signed some contract or agreement, I don't see how they can continue providing you a service that you want stopped.

cobaltweb.com is the host i even offered to pay them $20 because i was not sure if i emailed them before my second month started they said no.

Sly_RJ · 12-13-2002, 11:46 AM

Sounds mainstream. Is it?

Mainstream hosting companies are so shitty.

sandman! · 12-13-2002, 11:47 AM

Quote:

Originally posted by Sly_RJ
Sounds mainstream. Is it?

Mainstream hosting companies are so shitty.

Na they are an adult host.

cosis · 12-13-2002, 12:05 PM

"Phat Servers - NOT Like Whoa."

Damn thats a good motto for a webhost

Sly_RJ · 12-13-2002, 12:09 PM

Quote:

Originally posted by cosis
"Phat Servers - NOT Like Whoa."

Damn thats a good motto for a webhost

Hehe. I'm waiting for Moose to ask me to change it. Muahaha.

sandman! · 12-13-2002, 12:10 PM

Quote:

Originally posted by cosis
"Phat Servers - NOT Like Whoa."

Damn thats a good motto for a webhost

corvette · 12-13-2002, 12:23 PM

Well, if they had still provided the service for your use while you were still an active customer of theirs, then it cost them money to keep the account up. It?s their responsibility to maintain their accounts until the accounts cancel. Did you get a reply to the email that you sent them? If so, have them check their email logs to find it.

In this case, it would seem that the cost for them would just be the space availability, maintenance and support, but not bandwidth. If there is no proof and they are reasonable people, they would hear your side of it and work something out. They might have the server logs for when you took everything off and/or and look at when the domain was moved to another host and ask for the reason of the move (for self-improvement) or they might even give you the benefit of the doubt and trust that you had canceled without proof.

Quote:

Originally posted by sandman!

Well according to them untill the balance is payed off i cant close my account and they will keep adding to the total.

That seems very unreasonable

This also brings up an interesting question, are you guys going to refund a surfer if they claim that they had sent you a cancellation email 6 months ago and had not entered your website since and you can validate that with your server logs?

sandman! · 12-13-2002, 12:38 PM

Quote:

Originally posted by corvett
Well, if they had still provided the service for your use while you were still an active customer of theirs, then it cost them money to keep the account up. It?s their responsibility to maintain their accounts until the accounts cancel. Did you get a reply to the email that you sent them? If so, have them check their email logs to find it.

In this case, it would seem that the cost for them would just be the space availability, maintenance and support, but not bandwidth. If there is no proof and they are reasonable people, they would hear your side of it and work something out. They might have the server logs for when you took everything off and/or and look at when the domain was moved to another host and ask for the reason of the move (for self-improvement) or they might even give you the benefit of the doubt and trust that you had canceled without proof.

That seems very unreasonable

This also brings up an interesting question, are you guys going to refund a surfer if they claim that they had sent you a cancellation email 6 months ago and had not entered your website since and you can validate that with your server logs?

Exactly what do you think it cotst them to have my domains in thier dns servers? I used no disk space or bandwith once the server i was on crashed and i never reuploaded anything to the new server.

I offfered to pay them for the second month even tho im 99% sure i used no bandwith the second month jut in case i sent the email after a new billing cycle started i dont mond paying for what i use but its clear that i did not use thier services after the server crashed. $120+ for 5-10 gb of bandwith i used the first month i was with them seems a little high for me. They cant find the email i sent them and i dont ahve a copy of it either maybee they lost it maybe my email server screwed up i dont know.

I cant comment on the paysite question i dont own any.

Sly_RJ · 12-13-2002, 12:43 PM

Quote:

Originally posted by corvett
This also brings up an interesting question, are you guys going to refund a surfer if they claim that they had sent you a cancellation email 6 months ago and had not entered your website since and you can validate that with your server logs?

Possibly. Would depend on the situation and how they approached me. But I would definitely try to resolve the situation as quickly as possible. Don't need a bunch of pissed off past clients running around.

SleazyDream · 12-13-2002, 12:45 PM

here's an idea - piss off thehun, then he overloads your site and you sue the host for not being able to keep your site up!

corvette · 12-13-2002, 12:49 PM

some hosts have a limit of how many virtual customers they put on a server. At 10 , then the capacity is filled.

some dont

give them a call and speak to a manager about it. Reason with them. Good luck

sandman! · 12-13-2002, 01:18 PM

Quote:

Originally posted by corvett
some hosts have a limit of how many virtual customers they put on a server. At 10 , then the capacity is filled.

some dont

give them a call and speak to a manager about it. Reason with them. Good luck

I allready traded quite a few emails about it i was offered a chance ot pay only $60 or get sued i refused to pay.

sandman! · 12-13-2002, 01:19 PM

Quote:

Originally posted by SleazyDream
here's an idea - piss off thehun, then he overloads your site and you sue the host for not being able to keep your site up!

That would require me to still have ftp info and remember the u/p for the account.

12-13-2002, 11:10 AM	#1
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	Anyone have a webhost try to bill them for services not used? I have a host i used for 1 month trying to bill me for 6 months of service after i left claiming they never got a email asking them to close my accout. Should i pay the $120+ they want or should i tell them to fuck off?

12-13-2002, 11:13 AM	#3
picindex Confirmed User Join Date: Oct 2002 Posts: 1,038	tell them to fuck off if they did not provide the service. __________________ Good Content:

12-13-2002, 11:19 AM	#6
Sly_RJ Live Hard - Die Hard Join Date: Feb 2002 Location: Ready to leave... Posts: 17,042	Sue you for $120? Tell them to go ahead. __________________ PHAT SERVERS - Quality dedicated hosting at a quality price! sly AT phatservers DOT com - 147479144

12-13-2002, 11:38 AM	#14
Apollo Confirmed User Join Date: Sep 2002 Location: Canada Posts: 433	Nah, tell them to fuck off....if you're not using their service you shouldn't be charged, it's not like it cost them anything to have you listed there in their system. I had a company once try charging me for the time between I placed the order and the time my server actually went live....some fuckers will do everything they can to fuck you over....bitch slap some sense into them __________________ ----------- Free automated way to rotate sponsor gallery thumbnails on your sites TgpWizards - Free TGP Gallery submission system

12-13-2002, 11:43 AM	#16
Sly_RJ Live Hard - Die Hard Join Date: Feb 2002 Location: Ready to leave... Posts: 17,042	Who is this company? I need to add another company to my "shitty host" list. __________________ PHAT SERVERS - Quality dedicated hosting at a quality price! sly AT phatservers DOT com - 147479144

12-13-2002, 11:13 AM	#2
FlyingIguana aspiring banker Join Date: Mar 2002 Location: toronto Posts: 10,870	if you sent the email in accordance with their terms, then tell them to fuck off. make sure you save all your emails for the credit card company in case you have chargeback.

12-13-2002, 11:22 AM	#8
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	Im guessing they want to wait a few years till its enought money to sue for.

12-13-2002, 11:24 AM	#9
FlyingIguana aspiring banker Join Date: Mar 2002 Location: toronto Posts: 10,870	tell them its not your fault they didn't get the notice. what hosting company is this?

12-13-2002, 11:41 AM	#15
KingK7 Confirmed User Join Date: Jun 2002 Posts: 6,372	No, geocities is fortunately free, they keep pulling my TGP pages though.

12-13-2002, 11:46 AM	#18
Sly_RJ Live Hard - Die Hard Join Date: Feb 2002 Location: Ready to leave... Posts: 17,042	Sounds mainstream. Is it? Mainstream hosting companies are so shitty. __________________ PHAT SERVERS - Quality dedicated hosting at a quality price! sly AT phatservers DOT com - 147479144

12-13-2002, 12:05 PM	#20
cosis Confirmed User Industry Role: Join Date: Aug 2001 Location: Beach Posts: 5,283	"Phat Servers - NOT Like Whoa." Damn thats a good motto for a webhost

12-13-2002, 12:45 PM	#26
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	here's an idea - piss off thehun, then he overloads your site and you sue the host for not being able to keep your site up! __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.

12-13-2002, 12:49 PM	#27
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	some hosts have a limit of how many virtual customers they put on a server. At 10 , then the capacity is filled. some dont give them a call and speak to a manager about it. Reason with them. Good luck __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP