Quote:
Originally posted by corvett
Well, if they had still provided the service for your use while you were still an active customer of theirs, then it cost them money to keep the account up. It?s their responsibility to maintain their accounts until the accounts cancel. Did you get a reply to the email that you sent them? If so, have them check their email logs to find it.
In this case, it would seem that the cost for them would just be the space availability, maintenance and support, but not bandwidth. If there is no proof and they are reasonable people, they would hear your side of it and work something out. They might have the server logs for when you took everything off and/or and look at when the domain was moved to another host and ask for the reason of the move (for self-improvement) or they might even give you the benefit of the doubt and trust that you had canceled without proof.
That seems very unreasonable
This also brings up an interesting question, are you guys going to refund a surfer if they claim that they had sent you a cancellation email 6 months ago and had not entered your website since and you can validate that with your server logs?
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Exactly what do you think it cotst them to have my domains in thier dns servers? I used no disk space or bandwith once the server i was on crashed and i never reuploaded anything to the new server.
I offfered to pay them for the second month even tho im 99% sure i used no bandwith the second month jut in case i sent the email after a new billing cycle started i dont mond paying for what i use but its clear that i did not use thier services after the server crashed. $120+ for 5-10 gb of bandwith i used the first month i was with them seems a little high for me. They cant find the email i sent them and i dont ahve a copy of it either maybee they lost it maybe my email server screwed up i dont know.
I cant comment on the paysite question i dont own any.