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Old 08-28-2009, 06:35 AM   #1
selena
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:stop My 'Puter is sick...HELP!!!!!!!!!!

My desktop is sad and ill this morning, and I very much need to get into it to at least do a backup if I can.

Before going to bed last night, I shut it down. This morning, it started up without incident. I was browsing the web, and my hard drive started this weird clicking noise. It is best described by listening to Head damage #3 on this page.. Though the clicks mine was making had longer intervals in between them.

A few moments after the clicking began, I clicked over to shut down, and it was froze up. I then got a small dialog box that told me there was an unknown disk error, and the computer turned off.

I restarted it then, and it was trying to boot from CD. I looked, and I had an office installation disk in the cd. So I took it out, restarted, went to the bios screen, and changed the boot order back to hard drive 1st, cdrom 2nd. I have no idea how it changed to that.

It will not boot from the hard drive. It hangs at this during startup:

verifying dmi pool data

It is a gateway, and has/had xp media on it. I have the factory disc that will take me into the XP Recovery console. But I really don't know what to do once I am there. At the c:/ prompt I have told it to chkdsk. It returns the msg that the volume appears to be in good condition and was not checked. I then have the option of running it anyway. I haven't done that yet.

Is there anyway for me to get into safe mode from where I am so that I can do a backup?

Or what are some things I can try from this recovery console to figure out what is wrong with my machine?

I REALLY appreciate any help/suggestions.

I also really want to try to grab a few things before trying the suggestion of

format c:

;)
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Old 08-28-2009, 06:46 AM   #2
Darkcrni
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It looks like you hdd is gone. Maybe u should try using 'Live win Xp' to backup your hdd!
Its a virtual xp that loads in ur ram.

Good luck man
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Old 08-28-2009, 06:46 AM   #3
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Backups? They're what you're supposed to do BEFORE the problems start...

It's not sounding good. If it's a drive issue then it's unlikely things will be as easy as XP recovery. You should hope for the best, but prepare for the worst (a total loss of your data)
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Old 08-28-2009, 06:49 AM   #4
selena
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Quote:
Originally Posted by Darkcrni View Post
It looks like you hdd is gone. Maybe u should try using 'Live win Xp' to backup your hdd!
Its a virtual xp that loads in ur ram.

Good luck man
I will look that up and see if it is something that will work, thank you!

Quote:
Originally Posted by rowan View Post
Backups? They're what you're supposed to do BEFORE the problems start...
I have a full system backup, but it's about a month old. So I would like to try to update it if at all possible.
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Old 08-28-2009, 07:12 AM   #5
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If the data is important, stop using the disk immediately. Take it out now to avoid further damage.

Either

1) Get a new drive and load the OS on that THEN mount the old drive as a slave drive and copy over all data using data recovery tools to your new drive.

or

2) *safest* Take it to a pro data recover service $$$
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Old 08-28-2009, 08:09 AM   #6
Lace
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lol wtf 'duck quacking'?
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Old 08-28-2009, 08:39 AM   #7
Tom_PM
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Quote:
Originally Posted by signupdamnit View Post
If the data is important, stop using the disk immediately. Take it out now to avoid further damage.

Either

1) Get a new drive and load the OS on that THEN mount the old drive as a slave drive and copy over all data using data recovery tools to your new drive.

or

2) *safest* Take it to a pro data recover service $$$
Agreed, safest and best. It may be just the boot sector, not the data.. so get it booted from a new/other drive, and try to see whats on there that's good. Good luck, computer problems stink.. we can all relate.
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