Card Services International - GoFuckYourself.com

MakeMeGrrrrowl · 12-05-2002, 11:49 AM

Does anyone here have a number of someone BESIDES customer service (what a joke) at card service international?

I need some advice on what I can do.

Since June they have been processing ALL of my transactions for Visa as non-qualified sales, which then I get charged a higher rate. I know this is just not possible. However, we were doing all phone authorizations at that time, so there is no way to prove that the address and zip code matched. I really don't know how to fight it. This month I switched over to THEIR website processing and I now have proof that the address, zip and then the two together match, yet they still sent them to me as non-qualified sales and of course take a nice chunk of change out of my bank account at the end of every month. They have basically stolen several thousands of dollars from me by doing this. Customer service are a bunch of idiots and tell me it's going to take over a week to get back with me! I'm sorry but when you're taking several THOUSAND dollars out of my pocket I want to know why and I want to know NOW!!!

Not sure who to contact so that I can get information now about this. Any help would be appreciated =)

Shannon

Keev · 12-05-2002, 11:51 AM

Shannon

hit me up on ICQ 104463163

reddawg · 12-05-2002, 12:58 PM

I got involved with those assholes several years ago, they ruined my life and I am still trying to pickup the pieces

I was contacted by LA Channel 7 several weeks ago as they are planning on running a story on them. They even ruinned IMall.com, do you remember them?

The worst part of all is you can't get out of the Iron Clad contract and they are the stupidest bunch of stupid con artist alive. I even wrote to the president of their corporation and he is truly a simple and greety mean asshole.

I am afraid the only thing you can do is go to the better business beaurea and call channel 7, the word is, the told channel 7 that they are willing to settle some of the cases.

fantasycontent · 12-05-2002, 01:10 PM

i agree card services sucks....everytime i deal with them its like hitting my head against the wall. I have tried going to others in the company and only get the same run around....good luck!

EscortBiz · 12-05-2002, 01:12 PM

Quote:

Originally posted by MakeMeGrrrrowl
Does anyone here have a number of someone BESIDES customer service (what a joke) at card service international?

I need some advice on what I can do.

Since June they have been processing ALL of my transactions for Visa as non-qualified sales, which then I get charged a higher rate. I know this is just not possible. However, we were doing all phone authorizations at that time, so there is no way to prove that the address and zip code matched. I really don't know how to fight it. This month I switched over to THEIR website processing and I now have proof that the address, zip and then the two together match, yet they still sent them to me as non-qualified sales and of course take a nice chunk of change out of my bank account at the end of every month. They have basically stolen several thousands of dollars from me by doing this. Customer service are a bunch of idiots and tell me it's going to take over a week to get back with me! I'm sorry but when you're taking several THOUSAND dollars out of my pocket I want to know why and I want to know NOW!!!

Not sure who to contact so that I can get information now about this. Any help would be appreciated =)

Shannon

I told you they suck so leave them fior god sake, so many people good people in the industry would love your business

MakeMeGrrrrowl · 12-05-2002, 01:19 PM

Quote:

Originally posted by EscortBiz

I told you they suck so leave them fior god sake, so many people good people in the industry would love your business

Kinda hard! They are all I have known as far as merchant accounts go. I mean I know you can set them up elsewhere, but changing is so difficult!!! I would not even know where to begin.

KRL · 12-05-2002, 01:21 PM

Hey You!

Shan - Card Services has a shit rep. I agree with Escort, dump them and find someone better.

MakeMeGrrrrowl · 12-05-2002, 01:26 PM

Quote:

Originally posted by KRL
Hey You!

Shan - Card Services has a shit rep. I agree with Escort, dump them and find someone better.

Well the other reason I have stayed with them is (and I am not sure what other rates are) But for visa and mc I pay like 3.25% however with all the non-qualified visa's coming in, they are charging me 6%!!!

Argh!!!

dig420 · 12-05-2002, 01:31 PM

who is a good alternative that doesn't require that you process thru Jettis?

who works with Epoch?

GreyLurk · 12-05-2002, 01:34 PM

Quote:

Originally posted by MakeMeGrrrrowl

Kinda hard! They are all I have known as far as merchant accounts go. I mean I know you can set them up elsewhere, but changing is so difficult!!! I would not even know where to begin.

Anyone know of any other good Merchant Account vendors? We have one with Woodforest Bank that works with Jettis, but aparently they don't use any of the standard gateway platforms.

EscortBiz · 12-05-2002, 01:42 PM

Quote:

Originally posted by MakeMeGrrrrowl

Kinda hard! They are all I have known as far as merchant accounts go. I mean I know you can set them up elsewhere, but changing is so difficult!!! I would not even know where to begin.

Do it now because the mess will just get bigger and bigger!

Contact Mitch at NetBilling he will take care of you

Morgan · 12-05-2002, 02:30 PM

12-05-2002, 11:49 AM	#1
MakeMeGrrrrowl Grrrrrrrrr Industry Role: Join Date: Oct 2002 Location: Dreamland Posts: 4,974	Card Services International Does anyone here have a number of someone BESIDES customer service (what a joke) at card service international? I need some advice on what I can do. Since June they have been processing ALL of my transactions for Visa as non-qualified sales, which then I get charged a higher rate. I know this is just not possible. However, we were doing all phone authorizations at that time, so there is no way to prove that the address and zip code matched. I really don't know how to fight it. This month I switched over to THEIR website processing and I now have proof that the address, zip and then the two together match, yet they still sent them to me as non-qualified sales and of course take a nice chunk of change out of my bank account at the end of every month. They have basically stolen several thousands of dollars from me by doing this. Customer service are a bunch of idiots and tell me it's going to take over a week to get back with me! I'm sorry but when you're taking several THOUSAND dollars out of my pocket I want to know why and I want to know NOW!!! Not sure who to contact so that I can get information now about this. Any help would be appreciated =) Shannon

12-05-2002, 11:51 AM	#2
Keev Confirmed User Join Date: May 2001 Posts: 5,335	Shannon hit me up on ICQ 104463163 __________________ ReliableServers.com - NO REF LINK!

12-05-2002, 12:58 PM	#3
reddawg Confirmed User Join Date: Apr 2002 Location: Paradise Posts: 1,837	I got involved with those assholes several years ago, they ruined my life and I am still trying to pickup the pieces I was contacted by LA Channel 7 several weeks ago as they are planning on running a story on them. They even ruinned IMall.com, do you remember them? The worst part of all is you can't get out of the Iron Clad contract and they are the stupidest bunch of stupid con artist alive. I even wrote to the president of their corporation and he is truly a simple and greety mean asshole. I am afraid the only thing you can do is go to the better business beaurea and call channel 7, the word is, the told channel 7 that they are willing to settle some of the cases. __________________ ICQ 146104506 <p> <a href="http://sexsentry.com"</a><img src="http://sexsentry.com/pics/sentry2.gif" alt="All new Sentry. More options and more exposure and more ways to make even more money by using Sentry Elite and try our new create your own custom entrance script and so many more features, many are still in development, but awesome changes are going on at Sex Sentry!"> </p>

12-05-2002, 01:10 PM	#4
fantasycontent Confirmed User Join Date: Apr 2002 Location: FSF Web Media Inc. Posts: 2,104	i agree card services sucks....everytime i deal with them its like hitting my head against the wall. I have tried going to others in the company and only get the same run around....good luck! __________________ http://www.fantasycontent.com http://www.x-ratedresources.com http://www.fantasymodeling.com/

12-05-2002, 01:21 PM	#7
KRL Entrepreneur Join Date: Oct 2002 Location: USA Posts: 31,429	Hey You! Shan - Card Services has a shit rep. I agree with Escort, dump them and find someone better. __________________ If you would like to develop your domains, you can lease inexpensive foreign labor from the leaders in the field at iWebmasters.com TO LOWER YOUR COSTS AND INCREASE YOUR PRODUCTION! * * * * * * * * * * * * Domains Adult News KRL's Newsletter Biz Tips Just Listed Domains

12-05-2002, 01:31 PM	#9
dig420 Confirmed User Industry Role: Join Date: May 2001 Posts: 9,240	who is a good alternative that doesn't require that you process thru Jettis? who works with Epoch?

12-05-2002, 02:30 PM	#12
Morgan Too lazy to set a custom title Industry Role: Join Date: May 2002 Location: Corona Del Mar, CA Posts: 10,520	__________________ PornstarPlatinum.com \| TransErotica.com