AmeriNOC/Phatservers (good service, I have a question) - GoFuckYourself.com

OrangeContent · 05-20-2009, 09:25 AM

I MUST NOTE THEY HAVE GREAT SUPPORT, but billing is hard to get a hold of.

How do I get a hold of billing? I sent emails to both domains, amerinoc and phatservers.

I asked for IPS to be removed from my account days before the sale of my account (support said they would forward to billing) and ownership of my account to be switched due to the sale of my websites.

Now my credit card has been charged for the IPs and this month's hosting and the invoice still sent to me and not the new owner. I'd like a refund and the invoice sent to the new owner please. I sent another email to [email protected], so if you're reading this please check it.

I'm sure there is a logical explanation, so I'm not outing them here, just asking how to contact the billing department.

Thanks.

undersoul · 05-20-2009, 09:28 AM

do they have phone numbers listed/available for you to call?

BradM · 05-20-2009, 09:29 AM

I suggest calling them on the number listed on the website for prompt service.

05-20-2009, 09:25 AM	#1
OrangeContent Confirmed User Join Date: Mar 2009 Location: US / Canada Posts: 381	AmeriNOC/Phatservers (good service, I have a question) I MUST NOTE THEY HAVE GREAT SUPPORT, but billing is hard to get a hold of. How do I get a hold of billing? I sent emails to both domains, amerinoc and phatservers. I asked for IPS to be removed from my account days before the sale of my account (support said they would forward to billing) and ownership of my account to be switched due to the sale of my websites. Now my credit card has been charged for the IPs and this month's hosting and the invoice still sent to me and not the new owner. I'd like a refund and the invoice sent to the new owner please. I sent another email to [email protected], so if you're reading this please check it. I'm sure there is a logical explanation, so I'm not outing them here, just asking how to contact the billing department. Thanks. __________________ START A REVIEW SITE GOOD PRICES ON WRITTEN REVIEWS CLICK HERE quote (at) orangecontent.com \| ICQ: 564-113-756

05-20-2009, 09:28 AM	#2
undersoul Confirmed User Join Date: Sep 2006 Location: underground Posts: 1,212	do they have phone numbers listed/available for you to call? __________________ RIP TD

05-20-2009, 09:29 AM	#3
BradM Confirmed User Join Date: Dec 2003 Location: 1123,6536,5231 Posts: 3,397	I suggest calling them on the number listed on the website for prompt service.