Ibill transactions revoked - GoFuckYourself.com

Calvinguy · 11-21-2002, 05:28 AM

About 80% of all my sales the last two days from Ibill are revoked due to "a problem with our credit card processing network"

Am I the the only one?

quiet · 11-21-2002, 05:51 AM

i've seen a pretty large reduction of initial signups over the past 48 hours (about 20%). and i *never* see this type of thing. traffic is the same as usual.

Sambuka · 11-21-2002, 06:46 AM

My Ibill sales are down too by about 20-30%, I didn't think much of it, I thought it was just a slump, i'll keep a close eye on it. Better not stay this way.

Sammy

Big E · 11-21-2002, 07:15 AM

We're seeing the same thing here. It's been fluctuating for a week or so.. one or two down days, then one or two huge days, etc. :-/

NetRodent · 11-21-2002, 09:22 AM

We've seen a slump of about 20%. According to our figures the problem seems to have started late sunday afternoon. The front line people at IBill deny that anything is wrong with their system. However, I was able to find out that they are now requiring cvv2 numbers on mastercard signups. They also appear to have removed support for webbad pages.

Jamie · 11-21-2002, 09:30 AM

I've been watching the boards for a long time and Ibill's name keeps popping up. Every other month Ibill is having problems. I would definitely reconsider using them as my processor.

xxxcam · 11-21-2002, 10:27 AM

ibill not counting clicks but signups rolling in, anyone have same problem ? like there is no hit stats for yestreday

pornjudge · 11-21-2002, 10:30 AM

Quote:

Originally posted by Calvinguy
About 80% of all my sales the last two days from Ibill are revoked due to "a problem with our credit card processing network"

Am I the the only one?

I add 2 revokes on the 19th?

scoreman · 11-21-2002, 10:57 AM

Credit Card revokes are usually when IBILL has been unable to connect to their clearinghouse. When that happens they do something they call "stand in processing". Basically they accept all transactions and when their connection to their clearinghouse opens back up, they run the transactions and send revoke notices for the ones that fail. The revoke notices you got are the declines you would have normally had. The argument made by IBILL is that the bandwidth draw from these bad transactions is outweighed by the revenue generated from transactions that otherwise would have been turned away. My counter to that is that we run cascading processing, and if IBILL is unable to get the job done that is why we have backups who are deserving of the business in light of a failure on their part.

Shoplifter · 11-21-2002, 02:07 PM

Quote:

Originally posted by quiet
i've seen a pretty large reduction of initial signups over the past 48 hours (about 20%). and i *never* see this type of thing. traffic is the same as usual.

Same thing here since Tuesday afternoon. There seems to be large gaps in the day with no sales, and then it will start up again.

pr0 · 11-21-2002, 02:13 PM

Seems like my hits were not counted from last night....sales are still working though i think

CC · 11-21-2002, 04:22 PM

Our iBill sales are also down over over the past few days, but our CCBill sales are normal. I wonder what is going on over there at iBill...

quiet · 11-22-2002, 02:29 AM

Quote:

Originally posted by CC
Our iBill sales are also down over over the past few days, but our CCBill sales are normal. I wonder what is going on over there at iBill...

yup, still seeing about a 20% decrease looking at yesterday (the 21st). lame.

Splicer · 11-22-2002, 02:36 AM

Adjusting their scrubbing settings comes to mind.

SpeakEasy · 11-22-2002, 02:38 AM

This is only the beginning.......sad but true, it's gonna get worse, Much worse.

quiet · 11-22-2002, 09:05 AM

for those based in the E.U. - apparently you can no longer process JBC cards. this could be causing decreases for some of us.

and here's some more speculation for you:

http://www.oprano.com/msgboard/index...t=ST&f=1&t=604

silent · 11-22-2002, 10:25 AM

We have same problems with Ibill.Today is the worst sign up day from ibill.We believe they have a real BIG problem.
Yesterday suddenly JCB and Discover card logos dissapeared from our hellopages.After a long telephone conversation they agreed there had been an error and added the cards again.We are from EU.

11-21-2002, 05:28 AM	#1
Calvinguy Confirmed User Join Date: Oct 2002 Location: European Union Posts: 1,752	Ibill transactions revoked About 80% of all my sales the last two days from Ibill are revoked due to "a problem with our credit card processing network" Am I the the only one?

11-21-2002, 05:51 AM	#2
quiet we'll miss you our friend. RIP Industry Role: Join Date: Sep 2001 Location: Fernie, BC Posts: 25,115	i've seen a pretty large reduction of initial signups over the past 48 hours (about 20%). and i never see this type of thing. traffic is the same as usual. __________________ we'll miss you our friend. RIP

11-21-2002, 09:22 AM	#5
NetRodent Confirmed User Join Date: Jan 2002 Location: In the walls of your house. Posts: 3,985	We've seen a slump of about 20%. According to our figures the problem seems to have started late sunday afternoon. The front line people at IBill deny that anything is wrong with their system. However, I was able to find out that they are now requiring cvv2 numbers on mastercard signups. They also appear to have removed support for webbad pages. __________________ "Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats." --H.L. Mencken

11-21-2002, 09:30 AM	#6
Jamie Confirmed User Join Date: Apr 2001 Location: CelebPay.com Posts: 2,517	I've been watching the boards for a long time and Ibill's name keeps popping up. Every other month Ibill is having problems. I would definitely reconsider using them as my processor. __________________ CelebPay: Promote Celebrity Reviews i/c/q - :1851935

11-21-2002, 10:57 AM	#9
scoreman Confirmed User Join Date: Nov 2001 Location: Miami, Florida Posts: 1,491	Credit Card revokes are usually when IBILL has been unable to connect to their clearinghouse. When that happens they do something they call "stand in processing". Basically they accept all transactions and when their connection to their clearinghouse opens back up, they run the transactions and send revoke notices for the ones that fail. The revoke notices you got are the declines you would have normally had. The argument made by IBILL is that the bandwidth draw from these bad transactions is outweighed by the revenue generated from transactions that otherwise would have been turned away. My counter to that is that we run cascading processing, and if IBILL is unable to get the job done that is why we have backups who are deserving of the business in light of a failure on their part. __________________

11-21-2002, 06:46 AM	#3
Sambuka Registered User Join Date: Sep 2002 Location: - Posts: 500	My Ibill sales are down too by about 20-30%, I didn't think much of it, I thought it was just a slump, i'll keep a close eye on it. Better not stay this way. Sammy

11-21-2002, 07:15 AM	#4
Big E Registered User Industry Role: Join Date: Mar 2002 Location: San Diego, CA Posts: 935	We're seeing the same thing here. It's been fluctuating for a week or so.. one or two down days, then one or two huge days, etc. :-/

11-21-2002, 10:27 AM	#7
xxxcam Confirmed User Join Date: Feb 2002 Posts: 401	ibill not counting clicks but signups rolling in, anyone have same problem ? like there is no hit stats for yestreday

11-21-2002, 02:13 PM	#11
pr0 rockin tha trailerpark Industry Role: Join Date: May 2001 Location: ~Coastal~ Posts: 23,088	Seems like my hits were not counted from last night....sales are still working though i think

11-21-2002, 04:22 PM	#12
CC Confirmed User Join Date: Feb 2001 Posts: 1,690	Our iBill sales are also down over over the past few days, but our CCBill sales are normal. I wonder what is going on over there at iBill...

11-22-2002, 02:36 AM	#14
Splicer Confirmed User Join Date: May 2002 Location: Baja Posts: 198	Adjusting their scrubbing settings comes to mind. __________________ Are we rich yet?

11-22-2002, 02:38 AM	#15
SpeakEasy Confirmed User Join Date: Sep 2002 Location: The Internet Posts: 2,681	This is only the beginning.......sad but true, it's gonna get worse, Much worse.

11-22-2002, 09:05 AM	#16
quiet we'll miss you our friend. RIP Industry Role: Join Date: Sep 2001 Location: Fernie, BC Posts: 25,115	for those based in the E.U. - apparently you can no longer process JBC cards. this could be causing decreases for some of us. and here's some more speculation for you: http://www.oprano.com/msgboard/index...t=ST&f=1&t=604 __________________ we'll miss you our friend. RIP

11-22-2002, 10:25 AM	#17
silent Registered User Join Date: Nov 2002 Posts: 68	We have same problems with Ibill.Today is the worst sign up day from ibill.We believe they have a real BIG problem. Yesterday suddenly JCB and Discover card logos dissapeared from our hellopages.After a long telephone conversation they agreed there had been an error and added the cards again.We are from EU.