I love DELL support - GoFuckYourself.com

sue · 01-15-2009, 12:48 PM

I must say, I am amazed. I have always had a DELL laptop, but I have never needed to contact support before, never had a problem. I noticed that my screen was getting a bit dark on one of the laptops, it is about 6 months old. A normal user would probably not even notice it. A tech guy showed up yesterday and without any arguments, he switched the screen. I had a big speach prepared on why I should get it replaced that I did not even have to use:-)

Thanks DELL!!!

*hugs and kisses*

Scott McD · 01-15-2009, 12:53 PM

Don't talk to me about Dell support....

-Dave- · 01-15-2009, 12:58 PM

Another Dell support fan here :D

I emailed/support ticketed them about one of the keys on my laptop kept falling off (may of been my fault but clearly i didn't tell them that) and without question or proof they sent a new keyboard with instructions out via post and didn't even ask for the old one back.

pornguy · 01-15-2009, 01:06 PM

I actually had a little issue with them. I got this laptop and built it with their wizzard. it offered dual Hard drives and I selected that and paid for it. When i got the machine it had 1 drive. I called them and asked and they guy said no you did not pay for the extra drive. I sat there with him on line and rebuilt the machine with 1 drive and the cost came up less. He built it with the same options but with 2 drives and it came to the price I paid. Then he goes. well it does not come with 2 drives so there us nothing I can do. I told him to refund the money or send me a couple of External drives. They finally sent me a 300$ credit for the Dell store. But it took 5 phone calls.

01-15-2009, 12:48 PM	#1
sue Confirmed User Join Date: Mar 2002 Posts: 495	I love DELL support I must say, I am amazed. I have always had a DELL laptop, but I have never needed to contact support before, never had a problem. I noticed that my screen was getting a bit dark on one of the laptops, it is about 6 months old. A normal user would probably not even notice it. A tech guy showed up yesterday and without any arguments, he switched the screen. I had a big speach prepared on why I should get it replaced that I did not even have to use:-) Thanks DELL!!! hugs and kisses __________________ >>> ThaiChix-Cash.com <<< >>> ThaiChix.com <<< Top Ten Asian Site On All Review Sites!!!!

01-15-2009, 12:53 PM	#2
Scott McD Too lazy to set a custom title Join Date: Nov 2002 Location: Glasgow, Scotland Posts: 67,795	Don't talk to me about Dell support.... __________________ I Buy My High Quality Traffic Here, You Should Too!

01-15-2009, 01:06 PM	#4
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	I actually had a little issue with them. I got this laptop and built it with their wizzard. it offered dual Hard drives and I selected that and paid for it. When i got the machine it had 1 drive. I called them and asked and they guy said no you did not pay for the extra drive. I sat there with him on line and rebuilt the machine with 1 drive and the cost came up less. He built it with the same options but with 2 drives and it came to the price I paid. Then he goes. well it does not come with 2 drives so there us nothing I can do. I told him to refund the money or send me a couple of External drives. They finally sent me a 300$ credit for the Dell store. But it took 5 phone calls. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-15-2009, 12:58 PM	#3
-Dave- Registered User Join Date: Jan 2009 Posts: 41	Another Dell support fan here :D I emailed/support ticketed them about one of the keys on my laptop kept falling off (may of been my fault but clearly i didn't tell them that) and without question or proof they sent a new keyboard with instructions out via post and didn't even ask for the old one back.