Anybody know wht I should do? Forbidden by ProxyPass error - GoFuckYourself.com

DirkPitt · 11-07-2002, 06:02 PM

A member of mine has a problem. Does anyone know who I should talk to or what I can do? (My host or My processor?) I pasted the email transactions that I have had with this member below.
Thanks for any all suggestions.
Kit

Date: 11/7/2002
From: Mark
To: <kit>
Subject: RE: Can't access members area

Hi Kit,

Thanks for your quick response. I guess I must fall into the 1 in a 100
category. I'm aware of the requirements for logging in. I have made
sure I'm not using all caps, I checked with iBill to make sure I was
using the correct login details (which you have now also confirmed),
I have copied and pasted the login and password directly from the
email from iBill (and now from your email) and I have even tried
all combinations of adding spaces at the biginning and/or end of my
username and/or password. Nothing works.

Since I sent the original email yesterday I have occasionally got a
different response to the standard 403 forbidden error. A couple of
times when trying in vain to login I got to an all white page with a
single line of unformatted text at the top which reads:

Forbidden by ProxyPass

I hope this is a clue as to what is happening. For info I have no proxy
settings set in my internet connection setup and do not have any
problems accessing any other sites or pages that I have tried, including
those behind similar security setups and ssl secure servers.

I have now successfully connected using a different ISP, unfortunately
I am unable to use this ISP for regular Web browsing. My regular ISP
is one of the biggest in Australia and I have no problems with any site
other than your's. I really hope there is a solution to this.

Thanks again.
Mark

-----Original Message-----
From: Kit
Sent: Thursday, 7 November 2002 9:01 AM
To: Mark
Subject: Re: Can't access members area

Hey Mark,
Thanks for joining. Sorry to here that you had a problem logging in. I
tried and can login just fine with your account. When you get a 403
Forbidden error, 99 times out of a 100 you mistakenly typed the wrong
login and/or password. Please make sure your caps are not locked, (all
user names and passwords are case sensitive) and you are using the
correct account information.
Please reply with any further problems.
Kit

Hello,

Earlier today i purchased a 90 day membership to your site using a
credit card through iBill. The sign up process went without a hitch,
they took my money and emailed me a transaction receipt and a
username/password receipt containing the URL to the members
area.

When I go to this page I'm presented with a standard "Enter
username and password" dialogue box. When I enter the details
and click "OK" it appears that my details have been accepted but
all I get is a standard "HTTP Error 403 - Forbidden" error page that
tells me "You are not authorised to view this page".

The same thing happens if use the direct URL or click "login" from
your homepage
I have checked iBill's customer service section of their site and
confirmed that the transaction is valid and current. I have also got
confirmation on my username and password.

Can you please sort this out and let me know what's happening.

Thank you
Mark

playa · 11-07-2002, 06:08 PM

might be sharing passwords or using them on different locations

DirkPitt · 11-07-2002, 06:18 PM

Thanks Playa,
I tried a number of times and get in every time. If it is shared and locked than I would not be able to get in, right? It doesn?t make sense yet.

Rory · 11-07-2002, 06:24 PM

Quote:

Originally posted by DirkPitt
A member of mine has a problem. Does anyone know who I should talk to or what I can do? (My host or My processor?) I pasted the email transactions that I have had with this member below.
Thanks for any all suggestions.
Kit

Date: 11/7/2002
From: Mark
To: <kit>
Subject: RE: Can't access members area

Hi Kit,

Thanks for your quick response. I guess I must fall into the 1 in a 100
category. I'm aware of the requirements for logging in. I have made
sure I'm not using all caps, I checked with iBill to make sure I was
using the correct login details (which you have now also confirmed),
I have copied and pasted the login and password directly from the
email from iBill (and now from your email) and I have even tried
all combinations of adding spaces at the biginning and/or end of my
username and/or password. Nothing works.

Since I sent the original email yesterday I have occasionally got a
different response to the standard 403 forbidden error. A couple of
times when trying in vain to login I got to an all white page with a
single line of unformatted text at the top which reads:

Forbidden by ProxyPass

I hope this is a clue as to what is happening. For info I have no proxy
settings set in my internet connection setup and do not have any
problems accessing any other sites or pages that I have tried, including
those behind similar security setups and ssl secure servers.

I have now successfully connected using a different ISP, unfortunately
I am unable to use this ISP for regular Web browsing. My regular ISP
is one of the biggest in Australia and I have no problems with any site
other than your's. I really hope there is a solution to this.

Thanks again.
Mark

-----Original Message-----
From: Kit
Sent: Thursday, 7 November 2002 9:01 AM
To: Mark
Subject: Re: Can't access members area

Hey Mark,
Thanks for joining. Sorry to here that you had a problem logging in. I
tried and can login just fine with your account. When you get a 403
Forbidden error, 99 times out of a 100 you mistakenly typed the wrong
login and/or password. Please make sure your caps are not locked, (all
user names and passwords are case sensitive) and you are using the
correct account information.
Please reply with any further problems.
Kit

Hello,

Earlier today i purchased a 90 day membership to your site using a
credit card through iBill. The sign up process went without a hitch,
they took my money and emailed me a transaction receipt and a
username/password receipt containing the URL to the members
area.

When I go to this page I'm presented with a standard "Enter
username and password" dialogue box. When I enter the details
and click "OK" it appears that my details have been accepted but
all I get is a standard "HTTP Error 403 - Forbidden" error page that
tells me "You are not authorised to view this page".

The same thing happens if use the direct URL or click "login" from
your homepage
I have checked iBill's customer service section of their site and
confirmed that the transaction is valid and current. I have also got
confirmation on my username and password.

Can you please sort this out and let me know what's happening.

Thank you
Mark

LOL.. Iam assuming your running ProxyPass (http://www.proxypass.com) . ProxyPass generates that error when there has been a security issue. It can either block the username/pass for 20 mins or it blocks the ip for 20 mins. The problem is not with his user/pass its with his ip. He is either coming through an anonymous proxy or is bursting or something. Go to your proxypass admin tool. If you dont have proxy pass then he is either trying to log into the wrong site or your server admin is not telling you he installed it.

Rory

I dont have any affiliation with proxy pass, Im just a user.

PxG · 11-07-2002, 06:35 PM

Thanks Rory!

DirkPitt, its PxG with proxypass. Let me look up your account and help you. Please hit me up on ICQ 153529369

or via email at sales At proxypass.com !

best regards,
PxG

11-07-2002, 06:02 PM	#1
DirkPitt Confirmed User Join Date: Sep 2002 Location: Mars Posts: 357	Anybody know wht I should do? Forbidden by ProxyPass error A member of mine has a problem. Does anyone know who I should talk to or what I can do? (My host or My processor?) I pasted the email transactions that I have had with this member below. Thanks for any all suggestions. Kit Date: 11/7/2002 From: Mark To: <kit> Subject: RE: Can't access members area Hi Kit, Thanks for your quick response. I guess I must fall into the 1 in a 100 category. I'm aware of the requirements for logging in. I have made sure I'm not using all caps, I checked with iBill to make sure I was using the correct login details (which you have now also confirmed), I have copied and pasted the login and password directly from the email from iBill (and now from your email) and I have even tried all combinations of adding spaces at the biginning and/or end of my username and/or password. Nothing works. Since I sent the original email yesterday I have occasionally got a different response to the standard 403 forbidden error. A couple of times when trying in vain to login I got to an all white page with a single line of unformatted text at the top which reads: Forbidden by ProxyPass I hope this is a clue as to what is happening. For info I have no proxy settings set in my internet connection setup and do not have any problems accessing any other sites or pages that I have tried, including those behind similar security setups and ssl secure servers. I have now successfully connected using a different ISP, unfortunately I am unable to use this ISP for regular Web browsing. My regular ISP is one of the biggest in Australia and I have no problems with any site other than your's. I really hope there is a solution to this. Thanks again. Mark -----Original Message----- From: Kit Sent: Thursday, 7 November 2002 9:01 AM To: Mark Subject: Re: Can't access members area Hey Mark, Thanks for joining. Sorry to here that you had a problem logging in. I tried and can login just fine with your account. When you get a 403 Forbidden error, 99 times out of a 100 you mistakenly typed the wrong login and/or password. Please make sure your caps are not locked, (all user names and passwords are case sensitive) and you are using the correct account information. Please reply with any further problems. Kit Hello, Earlier today i purchased a 90 day membership to your site using a credit card through iBill. The sign up process went without a hitch, they took my money and emailed me a transaction receipt and a username/password receipt containing the URL to the members area. When I go to this page I'm presented with a standard "Enter username and password" dialogue box. When I enter the details and click "OK" it appears that my details have been accepted but all I get is a standard "HTTP Error 403 - Forbidden" error page that tells me "You are not authorised to view this page". The same thing happens if use the direct URL or click "login" from your homepage I have checked iBill's customer service section of their site and confirmed that the transaction is valid and current. I have also got confirmation on my username and password. Can you please sort this out and let me know what's happening. Thank you Mark __________________ Thanks, Kit

11-07-2002, 06:18 PM	#3
DirkPitt Confirmed User Join Date: Sep 2002 Location: Mars Posts: 357	Thanks Playa, I tried a number of times and get in every time. If it is shared and locked than I would not be able to get in, right? It doesn?t make sense yet. __________________ Thanks, Kit

11-07-2002, 06:35 PM	#5
PxG Confirmed User Join Date: Feb 2002 Posts: 105	Thanks Rory! DirkPitt, its PxG with proxypass. Let me look up your account and help you. Please hit me up on ICQ 153529369 or via email at sales At proxypass.com ! best regards, PxG __________________ Kill Password Hackers Now! Kill Hit-Botters Now! _____________________________

11-07-2002, 06:08 PM	#2
playa Confirmed User Join Date: Feb 2001 Location: atlanta, GA Posts: 6,432	might be sharing passwords or using them on different locations