Phatservers Support HELP - GoFuckYourself.com

Naughty · 08-26-2008, 05:49 AM

I obviously mailed support too, but it is very very important that is wil lbe read asap.

Our dbase is giving us the "too many connections" error. This affects a lot of websites

Pleasurepays · 08-26-2008, 05:59 AM

they answer support tickets immediately.
and fix any issue immediately.
don't panic.

i love phatservers!

Naughty · 08-26-2008, 06:02 AM

Quote:

Originally Posted by Pleasurepays

they answer support tickets immediately.
and fix any issue immediately.
don't panic.

i love phatservers!

As soon as websites you own (that pay for your family and mortgage) go down, panic is in order;)

HorseShit · 08-26-2008, 06:16 AM

call them?

Bojangles · 08-26-2008, 06:21 AM

Phatservers is awesome, but they've been having a lot of trouble lately. I notice at different times of the day my websites will go down. Their support is very quick, and they always get the problems fixed. I just hate to see that my sites are down, especially when I have traffic on the way.

Tjeezers · 08-26-2008, 06:21 AM

Quote:

Originally Posted by Naughty

As soon as websites you own (that pay for your family and mortgage) go down, panic is in order;)

True Fact!

Good luck with solving it

HorseShit · 08-26-2008, 06:25 AM

I haven't noticed any problems with phatservers lately

Pleasurepays · 08-26-2008, 06:37 AM

Quote:

Originally Posted by Naughty

As soon as websites you own (that pay for your family and mortgage) go down, panic is in order;)

oh... you must be in the unique position in this forum of being one of those rare few who are making money online via the interwebs.

sorry... didn't really think about that.

Net Money · 08-26-2008, 06:57 AM

Quote:

Originally Posted by Bojangles

Phatservers is awesome, but they've been having a lot of trouble lately. I notice at different times of the day my websites will go down. Their support is very quick, and they always get the problems fixed. I just hate to see that my sites are down, especially when I have traffic on the way.

Interresting comment??.....anyway here is a bump for some phat support.

Fucksakes · 08-26-2008, 06:59 AM

lol dont ever move hosts, phatservers is FAST..

It could be alot worst,, this is my weekend experience with my cheaper host.

check the dates as well.

Bojangles · 08-26-2008, 07:10 AM

Quote:

Originally Posted by Net Money

Interresting comment??.....anyway here is a bump for some phat support.

I like Phatservers. I'm just saying I've had a few problems lately as well. I'm probably going to have to upgrade my hosting package on Phatservers, too. I'm starting to use up a decent bit of disk space.

Oh, and Phatservers support kicks major ass.

Net Money · 08-26-2008, 07:28 AM

Quote:

Originally Posted by Fucksakes

lol dont ever move hosts, phatservers is FAST..

It could be alot worst,, this is my weekend experience with my cheaper host.

check the dates as well.

Alphared is one of the worst hosts in the biz plasin and simple. The few bucks you may save on the BW pricing you lose back in downtime, and plain old aggrevation.

Fucksakes · 08-26-2008, 07:33 AM

Quote:

Originally Posted by Net Money

Alphared is one of the worst hosts in the biz plasin and simple. The few bucks you may save on the BW pricing you lose back in downtime, and plain old aggrevation.

a few bucks? 400 alphared compared to 2150 phatservers

this is my first time having problems with alphared, but yes its annoying as fuck.

Naughty · 08-26-2008, 07:34 AM

Okay, this is not good.

Still down, i noticed i am not getting emails either since last night, so it seems it is down for quite a while.

$$$$$$$$$$$$

ps. And to those who ask: Yes, we do have more than one server, however, this is not good to be offline this long.

Net Money · 08-26-2008, 07:34 AM

Quote:

Originally Posted by Fucksakes

a few bucks? 400 alphared compared to 2150 phatservers

this is my first time having problems with alphared, but yes its annoying as fuck.

There are other host out there with much better pricing (closer to alphared) but with excellent support.

cherrylula · 08-26-2008, 07:35 AM

I've hosted with a lot of companies and all from this board, I will say that in the last 6 years not a single one has not had any issues. From a technical point I don't think any network can be 100% perfect all the time because things happen... things out of one's control. Like life.

with that said, Phatservers kicks much ass. Its not unheard of to get a reply to your support ticket before you even click send.

Net Money · 08-26-2008, 07:37 AM

Quote:

Originally Posted by Naughty

Okay, this is not good.

Still down, i noticed i am not getting emails either since last night, so it seems it is down for quite a while.

$$$$$$$$$$$$

ps. And to those who ask: Yes, we do have more than one server, however, this is not good to be offline this long.

Yes this is not good, but have you actually picked up the phone and called them?

Naughty · 08-26-2008, 07:38 AM

Not to mention our Adsense costs and other offline advertising methods. Does not look really well if there's errors all over the place.

dirtysouth · 08-26-2008, 07:44 AM

You mentioned email being an issue as well. Did you receive an email stating your support ticket had been received? If not, they probably never got your original support req.

Jim_Gunn · 08-26-2008, 07:46 AM

I just have a cheap virtual host with Phatserver and I haven't noticed any downtime.

undersoul · 08-26-2008, 07:49 AM

hope everything gets resolved for you asap

Barefootsies · 08-26-2008, 07:51 AM

Quote:

Originally Posted by Bojangles

I like Phatservers. I'm just saying I've had a few problems lately as well. I'm probably going to have to upgrade my hosting package on Phatservers, too. I'm starting to use up a decent bit of disk space.

Oh, and Phatservers support kicks major ass.

I was having that as well a month or so back. But it wasn't PHAT that was the source of the issue.

I had member's who were password sharing, and trying to download every video off site, or hotlinking. So I installed Strong, and ThrottleBox on the main websites.

End of the issues.

Naughty · 08-26-2008, 07:52 AM

Quote:

Originally Posted by dirtysouth

You mentioned email being an issue as well. Did you receive an email stating your support ticket had been received? If not, they probably never got your original support req.

Not really true. Email RECEIVING is down, which goes thtrough phat, email sending works just fine as it goes through my ISP.

Barefootsies · 08-26-2008, 07:55 AM

Quote:

Originally Posted by Jim_Gunn

I just have a cheap virtual host with Phatserver and I haven't noticed any downtime.

That's because people love baldies like Gunn

Naughty · 08-26-2008, 07:57 AM

Fixed. Thanks Keith.

gornyhuy · 08-26-2008, 07:59 AM

There you go....

Glad to hear its resolved.

Barefootsies · 08-26-2008, 08:01 AM

Quote:

Originally Posted by Naughty

Fixed. Thanks Keith.

Baldie is da man.

18teens · 08-26-2008, 08:55 AM

Phatservers support is awesome.

Barefootsies · 08-26-2008, 09:03 AM

Quote:

Originally Posted by Naughty

Not really true. Email RECEIVING is down, which goes thtrough phat, email sending works just fine as it goes through my ISP.

I had that same problem two or three times. I would have to look at what they did to fix it.

It had something to do with a partition on your HD and something to do with archive of mail or quota being hit. I never use their mail, but apparently it saves or logs the shit all the same.

They cleared it out, and did something that fixed it.

08-26-2008, 05:49 AM	#1
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,483	Phatservers Support HELP I obviously mailed support too, but it is very very important that is wil lbe read asap. Our dbase is giving us the "too many connections" error. This affects a lot of websites __________________ seks.ai for sale - ping me

08-26-2008, 05:59 AM	#2
Pleasurepays BANNED - SUPPORTING TUBES Join Date: Aug 2002 Location: I live in a pile of boogers Posts: 11,913	they answer support tickets immediately. and fix any issue immediately. don't panic. i love phatservers! Last edited by Pleasurepays; 08-26-2008 at 06:00 AM..

08-26-2008, 07:34 AM	#14
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,483	Okay, this is not good. Still down, i noticed i am not getting emails either since last night, so it seems it is down for quite a while. $$$$$$$$$$$$ ps. And to those who ask: Yes, we do have more than one server, however, this is not good to be offline this long. __________________ seks.ai for sale - ping me

08-26-2008, 07:38 AM	#18
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,483	Not to mention our Adsense costs and other offline advertising methods. Does not look really well if there's errors all over the place. __________________ seks.ai for sale - ping me

08-26-2008, 07:44 AM	#19
dirtysouth Confirmed User Join Date: Jul 2003 Location: Mobtown Posts: 2,613	You mentioned email being an issue as well. Did you receive an email stating your support ticket had been received? If not, they probably never got your original support req. __________________ no sig

08-26-2008, 06:16 AM	#4
HorseShit Too lazy to set a custom title Join Date: Dec 2004 Posts: 17,513	call them?

08-26-2008, 06:21 AM	#5
Bojangles Confirmed User Join Date: Apr 2007 Posts: 5,419	Phatservers is awesome, but they've been having a lot of trouble lately. I notice at different times of the day my websites will go down. Their support is very quick, and they always get the problems fixed. I just hate to see that my sites are down, especially when I have traffic on the way.

08-26-2008, 06:25 AM	#7
HorseShit Too lazy to set a custom title Join Date: Dec 2004 Posts: 17,513	I haven't noticed any problems with phatservers lately

08-26-2008, 06:59 AM	#10
Fucksakes Shit... Fuck! What the Hell? Industry Role: Join Date: Dec 2003 Posts: 7,567	lol dont ever move hosts, phatservers is FAST.. It could be alot worst,, this is my weekend experience with my cheaper host. check the dates as well.

08-26-2008, 07:35 AM	#16
cherrylula lol Industry Role: Join Date: Jan 2002 Posts: 15,969	I've hosted with a lot of companies and all from this board, I will say that in the last 6 years not a single one has not had any issues. From a technical point I don't think any network can be 100% perfect all the time because things happen... things out of one's control. Like life. with that said, Phatservers kicks much ass. Its not unheard of to get a reply to your support ticket before you even click send.

08-26-2008, 07:46 AM	#20
Jim_Gunn Confirmed User Industry Role: Join Date: Feb 2003 Location: Where The Teens Are Posts: 5,702	I just have a cheap virtual host with Phatserver and I haven't noticed any downtime.

08-26-2008, 07:49 AM	#21
undersoul Confirmed User Join Date: Sep 2006 Location: underground Posts: 1,212	hope everything gets resolved for you asap

08-26-2008, 07:57 AM	#25
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,483	Fixed. Thanks Keith. __________________ seks.ai for sale - ping me

08-26-2008, 07:59 AM	#26
gornyhuy Chafed. Join Date: May 2002 Location: Face Down in Pussy Posts: 18,041	There you go.... Glad to hear its resolved. __________________ icq:159548293

08-26-2008, 08:55 AM	#28
18teens Confirmed User Industry Role: Join Date: Dec 2002 Posts: 1,605	Phatservers support is awesome.