Phatservers Support HELP
 

I obviously mailed support too, but it is very very important that is wil lbe read asap.

Our dbase is giving us the "too many connections" error. This affects a lot of websites:(

they answer support tickets immediately.
and fix any issue immediately.
don't panic.


i love phatservers!

As soon as websites you own (that pay for your family and mortgage) go down, panic is in order;)

call them?

Phatservers is awesome, but they've been having a lot of trouble lately. I notice at different times of the day my websites will go down. Their support is very quick, and they always get the problems fixed. I just hate to see that my sites are down, especially when I have traffic on the way.

True Fact!

Good luck with solving it

I haven't noticed any problems with phatservers lately

oh... you must be in the unique position in this forum of being one of those rare few who are making money online via the interwebs.

sorry... didn't really think about that.

Interresting comment??.....anyway here is a bump for some phat support.:helpme

lol dont ever move hosts, phatservers is FAST..

It could be alot worst,, this is my weekend experience with my cheaper host.

check the dates as well.

http://www.dannyrichards.com/fuck.jpg

I like Phatservers. I'm just saying I've had a few problems lately as well. I'm probably going to have to upgrade my hosting package on Phatservers, too. I'm starting to use up a decent bit of disk space. :pimp

Oh, and Phatservers support kicks major ass.

Alphared is one of the worst hosts in the biz plasin and simple. The few bucks you may save on the BW pricing you lose back in downtime, and plain old aggrevation.:2 cents::2 cents:

a few bucks? 400 alphared compared to 2150 phatservers

this is my first time having problems with alphared, but yes its annoying as fuck.

Okay, this is not good.

Still down, i noticed i am not getting emails either since last night, so it seems it is down for quite a while.

$$$$$$$$$$$$


ps. And to those who ask: Yes, we do have more than one server, however, this is not good to be offline this long.

There are other host out there with much better pricing (closer to alphared) but with excellent support.:2 cents::2 cents:

I've hosted with a lot of companies and all from this board, I will say that in the last 6 years not a single one has not had any issues. From a technical point I don't think any network can be 100% perfect all the time because things happen... things out of one's control. Like life.

with that said, Phatservers kicks much ass. Its not unheard of to get a reply to your support ticket before you even click send. :1orglaugh

Yes this is not good, but have you actually picked up the phone and called them?

Not to mention our Adsense costs and other offline advertising methods. Does not look really well if there's errors all over the place.

You mentioned email being an issue as well. Did you receive an email stating your support ticket had been received? If not, they probably never got your original support req. :2 cents:

I just have a cheap virtual host with Phatserver and I haven't noticed any downtime.

hope everything gets resolved for you asap

I was having that as well a month or so back. But it wasn't PHAT that was the source of the issue.

I had member's who were password sharing, and trying to download every video off site, or hotlinking. So I installed Strong, and ThrottleBox on the main websites.

End of the issues. :thumbsup

Not really true. Email RECEIVING is down, which goes thtrough phat, email sending works just fine as it goes through my ISP.

That's because people love baldies like Gunn :thumbsup

Fixed. Thanks Keith.

There you go....


Glad to hear its resolved.

Baldie is da man. :thumbsup:thumbsup

Phatservers support is awesome.

I had that same problem two or three times. I would have to look at what they did to fix it.

It had something to do with a partition on your HD and something to do with archive of mail or quota being hit. I never use their mail, but apparently it saves or logs the shit all the same.

They cleared it out, and did something that fixed it.