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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Sep 2001
Posts: 5,994
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Late Late Projects...
Ok over last 6 months I have been working with alot of people on projects, now when makign a decision I usually take into consideration, price, quality and timeframe. But extremly often the designer/content provider/ writer as given me the project days/weeks late, causing me to wait and have to re-schedule my time. IT IS SO FUCKING ANNOYING.
My question is this, would I be in my rights to say at end of project, project is late therfore i deduct 10% of the cost? I have not done this yet, i was just wondering?
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#2 |
Confirmed User
Join Date: Sep 2001
Posts: 5,994
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And lets not forget they want payment 2 seconds after they send you everything.... even though the project is 2 weeks late
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#3 |
ex-TeenGodFather
Industry Role:
Join Date: Nov 2001
Location: Suomi Finland Perkele
Posts: 20,306
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I'm on time. Usually.
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..and I'm off. |
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#4 |
Confirmed User
Industry Role:
Join Date: Mar 2002
Location: Tampa, FL
Posts: 4,938
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We do not make a habit of being late on submitting work... but in the case that we do (designers sick, family emergency, etc) I have ALWAYS either given a discount or offer FREE extra work to my client.
Customer Satisfaction is RULE #1 in my business. My advice would be to select another design firm if you are receiving files so late after the promise date. Give us a shot and I assure you, you will be 100% satisfied. :-)
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Sharky |
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#5 |
Confirmed User
Join Date: Jul 2001
Location: São Paulo - SP - Brazil
Posts: 1,241
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I never deliver the projects on the date specified. I usually deliver it DAYS BEFORE!
![]() Answering your question now Daz, I think you could deduct 10% of the costs IF its agreed prior to the start of the project. Take care, Bruno Dickman
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work hard. play hard. ![]() http://www.dickmansdesign.com MSN brunodickman at hotmail.com iCQ # 107450119 See Who I Am At AdultWhosWho.com! |
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#6 | |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: Canada
Posts: 7,674
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Quote:
However if your thinking of deducting anything from the price you should have that in writing. But then again my good man i seem to recall a few things you never got back to us about ![]() |
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#7 | |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: Canada
Posts: 7,674
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#8 | |
God is Brazilian
Join Date: Feb 2001
Location: Brazil
Posts: 10,601
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#9 |
Confirmed User
Industry Role:
Join Date: Apr 2002
Posts: 1,383
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I have always met or exceeded deadlines, to date. If I were to ever be late I would definitely discount or throw in some extras "on me."
The survival of your business depends on treating the customer like they were the most important thing in your life...because they ARE! "Yes Sir, Yes Ma'am, absolutely, right away, no problem!" Oh...and delivering kick-ass sites that really DO convert exceptionally well helps with job security too ![]() |
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#10 | |
Confirmed User
Join Date: Sep 2001
Posts: 5,994
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Quote:
![]() I was just wondering what other webmasters did on this... i have never had anyone offer me MORE because they where say 2 weeks late or 1 week late delivering a project, maybe i should ask.
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#11 | |
Confirmed User
Industry Role:
Join Date: Apr 2002
Posts: 1,383
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Quote:
I tell people WHEN I can begin and then I deliever when I say...2 - 3 days unless there is also a bunch of advertising materials...then I adjust accordingly. But 2 weeks LATE? Wow. |
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