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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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06-24-2008, 12:21 PM
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#1 |
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Confirmed User
Industry Role:
Join Date: Nov 2007
Location: Billy Mitchell's Basement
Posts: 540
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NATS license page showing randomely when loggin in and navigating around admin area?
We keep getting the license page showing up randomly when logged into the back end. Anyone else ever have this issue. We have already tried restarting apache and it still does it.
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06-24-2008, 12:23 PM
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#2 |
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Workin With The Devil
Industry Role:
Join Date: Oct 2004
Location: West Bloomfield, MI
Posts: 51,532
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clear your cookies, you somehow got the license.php page cached for your admin pages, Ive had it happen to me before.
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06-24-2008, 12:23 PM
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#3 |
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Sofa King Band
Join Date: Jul 2002
Location: Outside the box
Posts: 29,903
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They have a ticket system and a message board... have you tried either of those?
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06-24-2008, 12:28 PM
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#4 | |
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Workin With The Devil
Industry Role:
Join Date: Oct 2004
Location: West Bloomfield, MI
Posts: 51,532
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Quote:
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06-24-2008, 12:29 PM
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#5 | |
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Sofa King Band
Join Date: Jul 2002
Location: Outside the box
Posts: 29,903
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Quote:
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06-24-2008, 12:35 PM
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#6 |
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Confirmed User
Industry Role:
Join Date: Nov 2007
Location: Billy Mitchell's Basement
Posts: 540
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Yup, just had to click the "clear template cache" link in the templates and skins area. Fucking gay, but thanks for the help.
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06-24-2008, 01:14 PM
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#7 |
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Confirmed User
Industry Role:
Join Date: Nov 2007
Location: Billy Mitchell's Basement
Posts: 540
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Nevermind, it has started to do it again. The weird thing is that one in about every 10 times that it f's up and shows the license page it shows the one stating that the license is expired and needs to be renewed, even though that is not the case. Yeah, we contacted suport. They wanted $2500 dollars for support package or $120/hr. Holding off on that until I absolutely have to. We bought this shit outright and they are just f-ing us for more money I guess.
Cleared my cookies too but no help. |
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06-24-2008, 01:33 PM
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#8 |
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Confirmed User
Industry Role:
Join Date: May 2004
Posts: 6,664
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No one is fucking you for more money.
Our one time license fee includes one year of support and upgrades with purchase. After that we can do it on a per instance basis or we offer a support contract for unlimited upgrades and support at $2500/year. |
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06-24-2008, 02:17 PM
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#9 |
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Confirmed User
Industry Role:
Join Date: May 2004
Posts: 6,664
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I have approved them to help you with this specific issue for free.
Please next time try to contact someone on our end rather than coming here and telling people we are fucking you for more money.  |
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06-24-2008, 02:22 PM
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#10 |
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Confirmed User
Industry Role:
Join Date: Nov 2007
Location: Billy Mitchell's Basement
Posts: 540
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Thank you! Sorry.
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06-24-2008, 02:26 PM
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#11 |
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Confirmed User
Join Date: Jul 2004
Location: Los Angeles
Posts: 2,869
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Just restart your apache.. That should fix it...
__________________
13 solid years strong. http://www.CyberAge.com-http://www.CyberSexNetwork.com http://www.UGAS.com-http://www.NastyCash.com. Tri-Tech Internet Services. We are here for you! Email For Info |
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