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-   -   NATS license page showing randomely when loggin in and navigating around admin area? (https://gfy.com/showthread.php?t=836986)

hankphone 06-24-2008 12:21 PM

NATS license page showing randomely when loggin in and navigating around admin area?
 
We keep getting the license page showing up randomly when logged into the back end. Anyone else ever have this issue. We have already tried restarting apache and it still does it.

Pete-KT 06-24-2008 12:23 PM

clear your cookies, you somehow got the license.php page cached for your admin pages, Ive had it happen to me before.

StuartD 06-24-2008 12:23 PM

They have a ticket system and a message board... have you tried either of those?

Pete-KT 06-24-2008 12:28 PM

Quote:

Originally Posted by StuartD (Post 14370823)
They have a ticket system and a message board... have you tried either of those?

Hi stu:)

StuartD 06-24-2008 12:29 PM

Quote:

Originally Posted by Pete-KT (Post 14370850)
Hi stu:)

Hey'a Pete... hurry up and launch v2 so you can come out to Toronto to visit.

hankphone 06-24-2008 12:35 PM

Yup, just had to click the "clear template cache" link in the templates and skins area. Fucking gay, but thanks for the help.

hankphone 06-24-2008 01:14 PM

Nevermind, it has started to do it again. The weird thing is that one in about every 10 times that it f's up and shows the license page it shows the one stating that the license is expired and needs to be renewed, even though that is not the case. Yeah, we contacted suport. They wanted $2500 dollars for support package or $120/hr. Holding off on that until I absolutely have to. We bought this shit outright and they are just f-ing us for more money I guess.

Cleared my cookies too but no help.

TMM_John 06-24-2008 01:33 PM

No one is fucking you for more money.

Our one time license fee includes one year of support and upgrades with purchase. After that we can do it on a per instance basis or we offer a support contract for unlimited upgrades and support at $2500/year.

TMM_John 06-24-2008 02:17 PM

I have approved them to help you with this specific issue for free.

Please next time try to contact someone on our end rather than coming here and telling people we are fucking you for more money. :(

hankphone 06-24-2008 02:22 PM

Thank you! Sorry.

CyberAgeGary 06-24-2008 02:26 PM

Just restart your apache.. That should fix it...


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