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Old 06-02-2008, 03:47 PM   #1
Mr. Garibaldi
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Epassporte drama

Well not really a drama... just needed to get your attention.

Looks like someone got a hold of my virtual visa number and made a $400 order in some store... Im using epassporte for like four years and this never happened to me before. Have any of you guys who had their virtual card jacked had success in getting those money back? Already sent message to almighty Michael O but he isnt online now...

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Old 06-02-2008, 03:50 PM   #2
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I am sorry 2 hear this. I hope you get your $$$ back!
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Old 06-02-2008, 04:13 PM   #3
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call the place where the card was used. Since it was the virtual card it was used online so maybe the item has not been shipped and they can just refund you.
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Old 06-02-2008, 04:30 PM   #4
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call the place where the card was used. Since it was the virtual card it was used online so maybe the item has not been shipped and they can just refund you.
Yeah, good idea, sent message to Customer Support. It was Barns and Noble book store. Lets see what they say...
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Old 06-02-2008, 04:35 PM   #5
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how did he get hold of your virtual?
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Old 06-02-2008, 04:37 PM   #6
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Never happened to me in 3 years with ePassporte. Hope you'll get the chargeback
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Old 06-02-2008, 04:42 PM   #7
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how did he get hold of your virtual?
They had to get a hold of his virtual account number, expiration date, and name on the card. That's info you do not want to get around.
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Old 06-02-2008, 04:44 PM   #8
Mr. Garibaldi
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how did he get hold of your virtual?
No idea man. Never gave it to anyone, never sent via email or anything like that. Didnt use it online too much as well, maybe about 5 sites incuding domain registrars...
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Old 06-02-2008, 04:49 PM   #9
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Hope you get the best attention from Michael O, i am sure he will do all to help you out.
He is the foundation of Epassporte. Without him they would died a few years ago already
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Old 06-02-2008, 04:52 PM   #10
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Originally Posted by Mr. Garibaldi View Post
Well not really a drama... just needed to get your attention.

Looks like someone got a hold of my virtual visa number and made a $400 order in some store... Im using epassporte for like four years and this never happened to me before. Have any of you guys who had their virtual card jacked had success in getting those money back? Already sent message to almighty Michael O but he isnt online now...

Same happened to me, but for like $100, no success in getting the money back though.
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Old 06-02-2008, 04:59 PM   #11
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sucks hopes they will resolve this for you asap
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Old 06-02-2008, 05:15 PM   #12
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I'm on the phone with their support now and the guy does not speak english...

lol.. he transfered me to his supervisor which has no clue wtf is going on there... useless.
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Old 06-02-2008, 05:20 PM   #13
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Originally Posted by Mr. Garibaldi View Post
Already sent message to almighty Michael O but he isnt online now...
I sent him a msg once regarding my personal epass acct, said he will look into the problem and get back to me right away... its been 9 months and I'm still waiting... lol.
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Old 06-02-2008, 05:24 PM   #14
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I sent him a msg once regarding my personal epass acct, said he will look into the problem and get back to me right away... its been 9 months and I'm still waiting... lol.
I find that hard to believe. Michael is one of the best support guys I've ever dealt with. Everytime I've ever asked him for something he's always helped me out. But if he never got back to you, maybe you should have reminded him of what the problem was.
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Old 06-02-2008, 05:29 PM   #15
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But if he never got back to you, maybe you should have reminded him of what the problem was.
I did... Ended up having that issue resolved by someone else there, so no biggy.

I just called them up about another problem, since the support guy didnt speak english, I'm just gonna call my contact there tomorrow during normal biz hours.
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Old 06-02-2008, 05:33 PM   #16
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I did... Ended up having that issue resolved by someone else there, so no biggy.

I just called them up about another problem, since the support guy didnt speak english, I'm just gonna call my contact there tomorrow during normal biz hours.
Good luck.
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Old 06-02-2008, 05:36 PM   #17
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thanks for the books and mags bro...
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Old 06-02-2008, 05:50 PM   #18
Mr. Garibaldi
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thanks for the books and mags bro...
Knew someone will post this bullshit. Its gfy after all...

Now that you shown us how smart and funny you are, you can go back fingering your ass. Fucking idiot.

and change your retarded avatar
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