No Jack, I got it from this:


<raulk> i had taz go in and do template work and fix what he could then blaze got a new coder that said the sript was shit and locked us out


-- edit --
bloody board shows < and > as html so the nick didnt register. blah.

I was not Ryan's customer, I was yours. When I bought the script from PerlCoders I was given Ryan as the person I would be dealing with. You guys are the ones who had him install the script for me, matter of fact you guys had him answering questions about what the script could do before I even bought it!

You can say he wasn't your employee but he's the person your company gave me to deal with.

Should the fat that some other people may have a working script make me feel any better? I spent $2500 and got one that didn't. Was it a different version? A bad install? I have no idea. All i know is mine didn't work...even after your guy worked on it for a couple months.

This is getting very tiresome. If you don't want to work it out and you like it public, I'll just make it all plain and public tomorrow. Then you can see what Ryan and Taz and other users really have to say about TAVS.

Jack, I never said it should make you feel better. I did however say that I can see no reason why it would work on so many other sites and yet you had so many problems. Have I said you did NOT have problems? No.

You seem surprised that I finally decided to end it and remove Ryan's access.

If you had a plumber come over every day and keep fixing a leaky pipe and it kept on leaking would you say, hey he's here every day he's doing great work? No, you'd move on and take care of it some other way. After a while I finally realized the script was crap.

OK, so you know I had serious problems with it. You know it was worked on for months with no result. Why are you not willing to make it right?

Jack, what did I say in my last email to you?
paste it if you like. I said "Ryan was authorized to deal with you to make you happy".

Did I not??

Ryan can do repair work. After a couple months we were way past that.

Ryan can't issue monetary discounts. (At least I assume he can't since he's not your employee.) You can...so what do you say? Make it right or not?

Jack, No he was not an employee, he has not been for years, at that time he was my CC processor. He handled the money.

And as I stated in my email, He was authorize to make you happy. I did not know your situation, he did. Who better to deal with you?

You are jumping the wrong guy here mate.

Well, I paid PerlCoders. That's you. That's who I'm talking to now.

Do you want to make it right and credit me back for the script or not?

You have the authority to do it...why not show everyone how PerlCoders handles customer service.

Jack, This is obviously just a pissing match for you. I told you months ago who had authorization to make you happy. You have not once tried dealing with that person obviously. I have told you yet again who could make you happy.

Have a nice day.

ps: go to internet.com and ask to talk to the ceo or president about getting a refund on something you got from them. What do they say (if you even get to talk to them)? They tell you who to talk to to amend things.

LOL! When the going get's tough, eh William?

So you are saying Ryan has the authorization to make financial credits for PerlCoders? Or are you just telling me go get Ryan to work on the script for a couple more months?

Like I said, this is obviously just a pissing match to you.

Not a pissing match at all. Are you going to answer my question?

Are you saying Ryan can make financial credits for PerlCoders or are you telling me to have him go back and work on the scripts some more?

Well, I think that pretty much illustrates my point.

You know the script had major problems.
You know Ryan tried to fix it for months with no results.
You refuse to do anything but tell me to have Ryan keep trying.

After a couple months, I think anyone in their right mind would have given up on your script.

This is what you get when you buy from a company like PerlCoders.

Hey i am going to throw my two cents in here weather it means much to anyone or not there where problems with the script yes and to my knowlge to this date they where all fixed but one.. I know of at the time blazes site was being worked on yes there where problem there two that where not just template problems.. the periodend has been fixed todate and to my knowlege.. the last know problem is being fixed or has been fixed by now... the idsignup.cgi problem is there if you are using the old ccbill prossessing way ... in the new ccbill i do not know of the problem being there... I am just trying to set facts striagh here too i can not comment to much as i do not know all detail of anything... I am not takeing side in this .. but i do know is blaze did not ever get the script to work for his site ..

Well nuclei whats the verdict here? I for one am interested to know how PC will handle this. You said that any publicity is good right? Why dont you publicize the resolution of this? Or are you going to say that even though you own or have an affiliation with PC and even though the script was bought from and through PC that blaze is going to have to look elsewhere for resolution? I find it hard to believe that a person who isnt an employee would have the power to resolve these types of issues. If for whatever reason after months of trying the thing wouldnt work I would expect PC to give the guy a refund. That is one of the major problems with some people in the 'adult' industry , they dont wanna take responsibility for anything and they just try and pass it along and let someone else deal with it. BTW as may know if you do a little research on my name with your company that I have spent at least $5000 with PC in the past. Never again will a single dime go your way. Hope you like the publicity.

Rory
:helpme

Also you said something about getverified.com so I went and looked. Spent about 3 secodns there before I realized that there had obviously been some modification to the script they are running. Just look at the names of the files.... show me a /idsignup_postcookie.cgi file on ampass.com. So yes it does work I assume, but not without modification.

Rory
:helpme

This thread rocks!!!!

well well well :P

I was going to do it but here it goes:

I think if anything what perlcoders needs to do is interact with thier customers. If it was my business and I sold someone 12,000 dollars worth of scripts, design etc. , I would make sure they are happy. Im not telling William how to do business but in this industry things change. It would be beneficial to someone that buys a script, provides version updates and so on. This would more than likely provide excellent customer retention and make the script owners very happy. :thumbsup

A email from perlcoders saying hey we have updated TAVS once and awhile would be kick ass.

Dont get me wrong , I like William.

Cant we all get along :feels-hot

by the way

send me your galleries


www.tgpdoggy.com

:Graucho :Graucho

At one point I was considering trying PC's AVS script. I decided not to go in the AVS direction, and I am certainly pleased that I did not purchase the script. After reading this thread I will not ever consider purchasing any of PC's scripts. I am thinking that they have shot themselves in the foot big time.

Hi, Thought I'd give my two cents too as people are throwing my name around. I did start with the original tavs script almost 3 years ago, but after looking at the script's results, and lack of even basic AVS features, had to have pretty much the whole thing rewritten. A lot of the features I asked for were written into subsequent versions and the pro version I believe, but I hear from many owners of the script that the pro is as problematic as the regular version. I can only tell of my own experience though.


Hope this helps.
James

welcome to the board Jim

lol:ak47: :ak47: :Sadam

From a guy who started with Fortran in 1967, written and sold Pascal (and then Delphi) programs, to one who is still learning Perl and MySQL, my surprise to this thread is that it ever went this far. Nuclei should have never let the flames get so high, and this thing should have been settled behind the scenes.

Sorry Nuclei, but you seem to be at least the PR part of PC, if not one of the principals with full authority, and it should be your job to keep the customer satisfied and all the dirty laundry off the thread. If you're not one in authority to resolve the issue, you should not have been replying.

I really don't like to criticize anyone, but I have say I would be very hesitant to ever do any business with PC.

- sorry, guess the publicity isn't so great afterall? -

:stoned

HAHAHA
this thread rocks x 2

And believe what this thread showed is just the visible face of the iceberg.
I am also an unlucky TotalAVS custommer.
I am actually asking for a refund, but i don't know why i have actually no answer. Maybe because i tried during one year to made this script work and never get in !!!
Anyway, Mister BLAZE can you contact me on sherkhan_ AT hotmail.com ? I need some to hear some advice from you, as i understood you are an american citizen you can certainly lead me to the good administration i should contact in case of they refuse my refund . It will be truly nice from you.
I don't know why but even they state in their licence policies :"
Refunds No Refund will be issued when the script is installed and working properly as stated in the scripts information pages, scripts that are installed and working properly are the extent of our responsibility."
Just the script allow direct link to content from expired custommer, a bit annoying for an AVS system !!!!
I tried 10 times to get support but you know i am an idiot custommer and it is not the problem of the script, it is because i am too idiot to make it work correctly !!! Now i have the feeling they won't refund my money and i don't want let that happened !
At last for the one said about the "Soon selling of right" stayed almost one year on their site, you are RIGHT. I even guess they deleted it since this thread. When i bought the script James, yeah the same that answered here, from getverified.com, was almost near to buy the rights of this script. Hehehe, he was very very very very slow to decide that he shouldn't !!!

So please BLAZE contact me, or others custommer in case they won't refund my money. What are the legal actions i can take against them ?

But please, don't interpretate my words in the wrong way, maybe they are truly competent for others, but i just saw that i wasn't alone to think the same think about perlcoders. I just advice to read 2 times this thread for their future custommer. What happens to us can happen to you.


Warmest regards,
SherKhan.

Hey william I think that he is pretty much calling bullshit on you so you may wanna go back and edit getverified.com from the list of happy fully functioning TAVS owners dont ya think? Just a thought lol, I about fell out of my chair when I read that guys post, hahah funny shit. Did you not expect anyone to come and call BS on you or what? LOL :1orglaugh :1orglaugh :1orglaugh :1orglaugh

Rory
:helpme

Well, William...I guess it looks like I'm not the only one who had problems with TAVS. Even your examples of happy customers are calling you out on it! LOL!

Are you going to take care of some customer service and credit some $ back or are you just going to ignore this thread and pretend you never saw it? Hopefully you are a smart enough businessman to know what the right decision is.

My bet is he will not reappear. :winkwink:

I got $12.49 on him coming back and making some stupid excuse. :1orglaugh

Rory
:helpme

Rory,

Are there alternative pre made scripts or is custom pretty much the only way to go?

My personal opinion is that with such a large program that needs to really integrate on several different levels you really need to go custom. With custom you can outline all the features you want and have them there as opposed to being stuck with 'default' features. Also with a custom job your coder will take responsibility for his code , as opposed to ordering some template system from a company that passes responibilty down the line like we see in this thread. Your coder will have knowledge of every aspect of the avs system (including the billing I would hope), so if something is not operating correctly or if you wanna add some features (be it free or paid coding time) your coder will have the ability to do it. It seems that PC has several different people writing code/installing/selling/billing, etc. , none of which want to or do take any responsibilty for the stability/functionalty, etc. of there scripts.

Yes William this post is a flat out slap in the face directed at your company. And yes I do know what Iam talking about , my first interaction with PC was several years ago and like I said I have spent well over $5000 with PC. I learned my lesson, unfortunatly it seems that your business strategy seems unchanged, sell as many new scripts as possible and not worry about anything previously released. Its about time to either straighten out your business practices and make right with some webmasters or get the fuck out. I vote for get the fuck out , but hey I guess you love the attention you are getting.

Rory
:helpme

Guys, now i need help to made his business down.

:ak47: such a jack-ass shouldn't lead any business over the surface of this planet.

As i said, i had to reach them on their support chat to get an answer.
They lied all the long, finishing by insulting me and banned me from their chat.

I won't let them play with my face.
Here in Austria legal action with attorney are supported by private insurrance, even for internationnal action. It would't cost me a penny to engage this lammer on the legal way and put his business of for lying advertsing, selling under-quality product and no-respect of the clause of his own policy.
What i need? some witness of this behavior.
You need to be refunded or have the support you expected?
Join me and send me your story on charitybusiness AT hotmail.com .
For the weel-being of our small community and for the protection of the future custommer, i need all the feedback you can send me and above all, all the US business administration i should contact to break their business off !
My first step will be the Finance Ministerium ;)

HELP ME, HELP US, STOP THE PERLCODERS PLAGUE !

Concerning PerlCoders TotalAVS-PRO script, our site uses it at:
http://www.gaysupersite.com

We are an all-gay Adult Verification Service, fairly new in the biz.

At first we purchased a custom-made script from a different company, located in Australia. Cost was $1400, and was nothing but junk. Some features didn't work at all, and it did not include all the features a regular AVS needs.

We only struggled with that script for about 4 months, then we heard about PC coming out with the Pro-version of their AVS script. Talked to a young fellow named Ryan Kinnear there, and he explained the differences between the regular version of the AVS script and the PRO version.

We purchased the PRO version for somewhere around $2500 installed from Ryan, and that was about 10 months ago. Have not regretted it since.

The PRO version did everything the "Big Boys" can do (AdultCheck, etc.) But there were 3 or 4 small modifications we wanted to have done to the script to tailor it for our site. There was no problem with that either; it only took a few days to get the script revised for each revision and it worked every time.

We are thrilled with the excellence in service and support from PC and have grabbed 7 other small-time scripts for free from their site, using our PC membership. They all worked fine, except for one of them that we wanted modified for our own purpose. They told us they were very busy and it could take up to 2 weeks. But they had it set up in only 4 days.

So our experience has been excellent with them. We would recommend them for any perl scripts, from their site, or custom made. Save money and get an excellent script with excellent followup, which you sure don't get with most companies these days!

That's our experience......good luck and make lots of $$$ !

Jim McGuire
James R. McGuire, Administrator
Gay SuperSite AVS
Admin

Ooooooh the spamming friend of Willy....
Jim let us know how far you are independant of perlcoder...
I have a here a WS_FTP log file that was joined by mistake in an zip file i receive from perlcoders....
I just found funny that almost the same day, the whole script was published on their demo site, on yours, on ageverify and 2 others.... Let me guess ?
An updating or a future custommer trap?
Look these sites they won a lot of money.

Hey guys just request this file and i will publishing it here !!!

Rory:
#1. The point you try making that we dont update the scripts: and I quote from James "A lot of the features I asked for were written into subsequent versions and the pro version I believe".

#2. You spent money with us under what name exactly? At the beginning of this thread you said "I dont own the scripts personally"

KantKant: and yes the t's were meant to be there. Let's see, what exactly was your latest problem? Oh yes, I dont understand how to make a .htaccess or .htpasswd file. What were the issues before this? Oh yes, you deleted half the bloody script how many times? You were in the support channel getting help not an hour ago judging by the irc logs, for what? .htaccess again...

James did indeed modify tavs, as I stated in a post above "for those that dont already know, GetVerified runs tavs (modified)", most webmaster do modify it to suit their wants and needs more fully.

Mav: have we ever not been there to help you with anything you needed, I ask this only to show we do in fact support our products. We have helped Mav with many non-script related things just because he asked.

as for pimpdog, well everyone on this board knows that well enough, i sure as hell dont need to say a word =)

Vik, we spent months working with a few people. 1 was kantkant, who deleted half the damn script several times, switched servers after we had it installed and working and asked us to do it again for free (which we did) then we get blamed because someone is spamming his email or someshit 10 days after we installed on his server. Like we can cause him to be spammed... The other was Blaze, and I have yet to find out why the hell his version failed to work when in Ryans own words, it was the identical version that is running on hentaikey and totalavs and gaysupersite.

Rory is keeping things going simply for the reason that he wants to make 5-6k on a custom script. Thats fine, I can understand the need to make money anyway you can when you cant make it any other way.

Blaze, I really really dislike pissing matches anymore, so I am staying away from it for the most part. When you want to listen to what is said to you instead of ignoring it and keeping the piss flowing then come talk.


--- edit --

oh and SherKhan = KanKan or KantKant as he is affectionately known.

What was this song from Jamiroquai ?

.... I am going deeper underground....

I guess now everybody have conscience wich Joker you are ....


Ahahahahah.....
:BangBang:

In this biz there are alot of people who have vested interests and their own prejudices based on personalities as much as anything else. That said, I'm staggered Nuc didn't just grit his teeth and refund this guy when the problems started. In his position I don't think I would have let the thing go on for months in the first place.

I guess if PerlCoders.com wanted to keep the "moral high ground" then they should offer a partial or full refund , however after reading this thread I think there has probably been a little fault and some bad luck on both sides.

I think one of the issues here is that when you buy "off the shelf" scripts, you run the risk of having to fit within the legacy design of that script. Inevitably you're going to find some users have problems. Off the shelf scripts are a great way to do some things and a bad way to do others.

If you are going to run an AVS, do it yourself and get someone to code it to your requirements. Many AVS systems have their own features and quirks, no "off the shelf" script will fill these needs.

KanKan, we have supported you for a solid YEAR, due to you deleting half the script, buying cheap hosting that would not even install CGI.pm for you, trying to edit html templates by opening them in a bloody browser, having US teach you what FTP even IS.

KantKant: I have every chat log of everytime you entered the channel and everytime anyone helped you. Do you really want to go this route? Jack seems to have had a valid reason to bitch. You do not.

Also, Jim at gayspersite has absolutely NO affiliation with me or perlcoders, other than the fact he buys our stuff and allows us to list his sites as using said scripts.

The general idea I get from this is that almost all of Perlcoders customers are just stupid. Always messing up the scripts, and not noticing the frequent updates. Whats wrong with you people ?

Sexfind, I would agree 100%, except for one minor thing. If you read above, I authorized Ryan to make Jack happy MONTHS ago. I even emailed Jack saying that in exact words at that time. This has nothing to do with Jack caring about his money or he would have gone thru and gotten it months ago.

When it becomes nothing but piss then they get piss back.

Brujah, dont even start. It was posted above by James that most of the things he wanted were added in subsequent "updates" and the pro version. It was also staed above by Jim basically the same thing.

The only thing YOU ever do is piss. have a nice day.

So lets see, according to what you said, we now own TopBucks, cause they use our script on ageverify(oneverify.com) or are affiliated with it?

Is this what yer saying KantKant?

Just curious =)

I thought I was echoing your own comments. You do seem to be saying all your customers are just stupid and mess up your scripts all the time, so you have to spend endless hours of support to repair the customers fuckups. Not to mention, how the updates are frequent yet your customers just don't seem to notice it.

Whats wrong with your customers always blind and dumb and giving you shit man ?

The story of Nuc is a bit feery tales but he enjoys to look-like the good guy.
He built the story to fit his own dreams.
Okay.
I will take the time to explain clearly what happened, and the i will link this thread to all webmaster forum that i know.

1) Very important point, yes i am french and sometimes my english is not as good as i wish. (That's why i want now a refund because a few hours ago, on their support chat, Fozzi was truly sarcastic about that and i am not here to be a joker !)

2) Perlcoders only installed 2 times the script, the first time i was on shared account, and they can't install the MySQL database because i didn't have SSH access.... So we moved to a dedicated server and they reinstalled the script. (We judge that it will be better to have our own server and we rent it especcially for a script that never works...:) )

3) On this time, i enter in partnership with a sysadmin. We i said our box get spammed just after the passage of Perlcoders teams, i mean the server was use as an open relay to send spam, and funny, for adult site, even we closed the relay on the setup of the machine ???? My partner always ask himself how this happened?

4) We found a lot of bugs in the way that the script worked and to implement it we mixed it up with another commercial one. Here come a long time of request to have a bit help to link the script (TAVS) to a second database. They tried to sell us this help. But fortunatly they finnished to accept to give us some indications... (But we have to do the job ourself! And they always clams if we modify the script we would be outside garranty !!!)

5) Then come the long time of request to have a particular payment gateway (we asked it since the beginning but before we bought the script we always heard, someone will doing a module for clickbank....) Hmmm. we always waiting for it :) But why don't you take the ccbill (or ibill) module? TAVS was done for this one.... Yeah have u seen their rates? I try to lead a business, do u know the word PROFIT?

6) At last we found a big security hole. Exopired custommer can link content site by direct url. So they sent us another version of the script (The Pro one) but we realize it (as the file have the same name and i was thinking the new were an upgrade) when Nuclei threat us on their support chat to don't use this version. But we had one more time to re-install all... and off course our time is free !!!! But the problem of direct linking was always here. We asked support and support and support and maybe 6 month ago someone spoke about htaccess, so we asked for a littler help to do that. (we have also full time job and aren't as free as we want, above all we live on GMT zone and it is always night here when i have the luck to reach someone !!!) We sincerly asked for this file that we never get.
Now, they ban us after tried to give us this htaccess file and even to send us the PRO version (1750$ more).
What can i say, in isn't in my behavior to look for riot. But now the bottle is full and i want my money back.

So take it officially, as u didn't answered my mail and i can't access your chat, i want my money back as written in you policy the script have a big security hole for us.

I let the users of this board be the judge, and of course i will give the opportunity to many others.

The fact as Vik put it is that TotalAVS is an "off the shelf" script. It does what needs to be done, but every single webmaster out there wants his site to be different and ends up modifying the base. That is to be expected. TotalAVS is a solid base on over 20 sites (exclusing jacks, why I have no idea, but it obviously didnt work for him; and excluding KantKant, for obvious reasons). You take that base and you either modify it to suit your special needs/wants or you get someone to do so, be it us or another coder.

I have yet to see *anyone* except jack say the script didnt work. KantKant did, but I discount that entirely, as I do know all the details on his.

Nuclei -

I'm glad you came back. Hate to see just one side of the argument. Why did you wait so long to shed additional light on this?

I will now withhold judgement until I have more of the facts. As a (part-time) programmer, I can understand the differences that arise with a myriad of configs and end-user skill levels out there. That's why I waited so long to jump on the Perl wagon (and now everyone says I should go to PHP).

Anyway, like I said, I'll withhold judgement, just wish you guys would have kept this crap to yourselves - shit, I feel like a voyeur :1orglaugh Yah, even in this business.

Maybe we can hook up in Vegas in Jan. and you can set me straight then, maybe try to sell me something. I'll be wearing my shirt with my logo on the back, won't be any trouble finding me.

I am listening to everything you say. I come back to one thing:

The script didn't work correctly in my case.
Ryan couldn't fix it. I had to move on.

Why is there no refund? Why not make this right?

They won't refund you when they can't pay their employees....
The thing is simple, i heard from Ryan and eric that they waited money from William....

And to clarify something:
Thanks to those who already sent me a mail but seriously i need disapointed CUSTOMER of perlcoders or also EX-custommer.
Don't sent me a mail with "Yeah i will supporting you 100%". I need a credible support for that. I expected you BLAZE or even you RORY.
Anyway thanks to all for their support.

[QUOTE][B]
Yes, Foz did get a bit sarcastic. And tho I agree he should not have, after telling you the same thing (how to use htpasswd and make an .htaccess) over 15 times IN CHANNEL on different occasions, anyone would tend to get aggravated. Even Foz who is seldom sarcastic to anyone.


Correct, we installed completely 2 times, on 2 servers, and the mysql problem was not ssh access but missing modules that the host refused to install for you mate. How many times did we go in with FTP and fix all the stuff that mysteriously kept getting deleted?

Let's see, we had a local account, NOT a root account. Open relay? you better go read up on the subject before even attempting to slander someone.

You "mixed it up with another script".
Say what you mean. You copy/pasted parts from another script into tavs. You didnt even know how to FTP properly, and yet you knew how to do this...... and yes, that creates major bugs. ALL of which we fixed free, you neglected to mention that too I see....

Ahh yes, Your gateway you wanted, which you didnt yet have an account for, which they never replied to emails asking for their API, which you never got any info for us to make a custom module (and you "expected" this custom module for FREE, even tho our info page clearly states what payment processors the script supports)? That gateway mod?

Refering to your .htaccess and passwd files that kept disapearing and you kept having to ask us how to recreate them??

Threatened you to not use it? You were accidentally sent a copy of the pro version which you had no license for at all. You were advised of this immediately after and sent the proper script, and you went and used the pro version anyways and got caught! Dont mince words here KantKant, tell the whole story.

So you are refering to the .htaccess and .htpasswd files again? read above.

No, you never did get a file. You got refered to our bloody .htaccess tutorial instead which tells you in VERY detailed format how to make these files. (http://perlcoders.com/main/htaccess.html)

You were banned for the stupidity of trying to extort Foz.

You have a security flaw allright, but it aint in the script.