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Old 03-04-2008, 03:14 PM   #1
Celeb Fan
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:mad MONIKER.COM: WTF is this bullshit?

So I just bought a domain, initiated the transfer to my moniker.com account and the seller contacts me and says that MONIKER.COM emailed them and told to create an new account with them.

What the hell is this? Why can't they transfer the domain to my moniker account without creating their own account at moniker?



Im I being unreasonable?
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Old 03-04-2008, 03:16 PM   #2
DjiXas
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Use http://www.lotosus.com next time, will be your lesson
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Old 03-04-2008, 03:17 PM   #3
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Quote:
Originally Posted by Celeb Fan View Post
So I just bought a domain, initiated the transfer to my moniker.com account and the seller contacts me and says that MONIKER.COM emailed them and told to create an new account with them.

What the hell is this? Why can't they transfer the domain to my moniker account without creating their own account at moniker?



Im I being unreasonable?
Sounds very much like a misunderstanding. Did you perhaps try to contact Moniker via non gfy methods?

Bari's icq 241012785

Ill try to direct her to this thread also.
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Old 03-04-2008, 03:18 PM   #4
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Use http://www.lotosus.com next time, will be your lesson
Why would he want to go with a no-name reseller over a fullblown registrar.
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Old 03-04-2008, 03:19 PM   #5
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Quote:
Originally Posted by Celeb Fan View Post
So I just bought a domain, initiated the transfer to my moniker.com account and the seller contacts me and says that MONIKER.COM emailed them and told to create an new account with them.

What the hell is this? Why can't they transfer the domain to my moniker account without creating their own account at moniker?



Im I being unreasonable?
I think they need to forward that email to you so you can click on the confirm link. I'm not sure why moniker wants the person to have an account but having them forward it seems to solve the problem i think.
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Old 03-04-2008, 03:22 PM   #6
Celeb Fan
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Originally Posted by BlackCrayon View Post
I think they need to forward that email to you so you can click on the confirm link. I'm not sure why moniker wants the person to have an account but having them forward it seems to solve the problem i think.
Here's what i got:

"Hello,

The Seller has informed us that they received an email from Moniker asking them to log on and create an account. The Seller is not required to transfer the domain to the registrar of your choice but only to give you full control at the current. Please create an account at the Seller’s registrar and then transfer to the registrar of your choice once the transaction has completed. Please contact us if you have any questions. Thank you.

Ashley Cousine
Escrow.com"


Moniker is making it very hard for me
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Old 03-04-2008, 03:32 PM   #7
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Quote:
Originally Posted by Celeb Fan View Post
So I just bought a domain, initiated the transfer to my moniker.com account and the seller contacts me and says that MONIKER.COM emailed them and told to create an new account with them.

What the hell is this? Why can't they transfer the domain to my moniker account without creating their own account at moniker?



Im I being unreasonable?
Hey Celeb Fan

Please hit me up to discuss this. There is a very simple reason/resolution. See sig for contact info.
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Old 03-04-2008, 03:37 PM   #8
Celeb Fan
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Originally Posted by jrzeygirl View Post
Hey Celeb Fan

Please hit me up to discuss this. There is a very simple reason/resolution. See sig for contact info.
Ok, contacting you now.

Looks like [email protected] doesnt work


"Thank you for contacting Moniker's Client Support department.
IMPORTANT: THIS E-MAIL BOX IS NO LONGER BEING MANNED BY MONIKER SUPPORT STAFF."
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Old 03-04-2008, 03:38 PM   #9
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So... they want to confirm someone's information before initiating transfer? DAMN THEM TO HELL!
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Old 03-04-2008, 03:45 PM   #10
Celeb Fan
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So... they want to confirm someone's information before initiating transfer? DAMN THEM TO HELL!
what information?

i will spell it out for you because you dont seem to be too smart:

- i bought a domain
- i want to transfer it to my moniker.com account
- i initiated the transfer from my moniker.com account area
- the seller got an email from moniker asking them to create an account and log in
- obviously the seller isn't too thrilled about this, so he send an email to escrow.com bitching at me
- moniker.com support email bounces
- all this isn't making life easier for me
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Old 03-04-2008, 04:39 PM   #11
Celeb Fan
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Right, so I contacted Bari and everything is solved now.

I can understand the seller though. He got an email that had a link "Click here to Authorize this Transfer Request" which took them to moniker and asked to create a new account.

If I were him, i'd be pissed too.
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Old 03-04-2008, 04:40 PM   #12
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Why would he want to go with a no-name reseller over a fullblown registrar.
Because I have a penis
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Old 03-04-2008, 06:21 PM   #13
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Right, so I contacted Bari and everything is solved now.

I can understand the seller though. He got an email that had a link "Click here to Authorize this Transfer Request" which took them to moniker and asked to create a new account.

If I were him, i'd be pissed too.
Hey Celeb Fan

Great chatting with you earlier! Glad I was able to help out.
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Old 03-04-2008, 06:34 PM   #14
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Hey Celeb Fan

Great chatting with you earlier! Glad I was able to help out.
BARI to the rescue!!
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Old 03-04-2008, 07:29 PM   #15
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BARI to the rescue!!
MUAH! Sorry I missed you in Costa Rica lover... It's weird how our paths just can't hook back up. I look forward to seeing you soon.

XO
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Old 03-04-2008, 07:30 PM   #16
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Originally Posted by Celeb Fan View Post
what information?

i will spell it out for you because you dont seem to be too smart:

Not that they want to ensure it's actually that person who is trying to intiate the transfer. God damn you're as arrogant as well as ignorant.
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Old 03-04-2008, 09:54 PM   #17
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Just let him forward you the email from moniker, login into your account, click the confirmation link from that email. Voila - done.
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Old 03-04-2008, 10:15 PM   #18
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Sounds to me like they need to reword that email.....
I was confused too - but was transferring my domains from godaddy to moniker....
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