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-   -   Moniker/TrafficClub: Fraud - payments delayed w/o notification, 25-50% shave (https://gfy.com/showthread.php?t=808610)

ThumbLord 02-26-2008 03:57 PM

well, only 2 domains ever got lost, Moniker was the name of the company we used for those domains.
so NO we do not use Moniker ever.
The worst experience I had with Registrars.

Rhesus 02-26-2008 04:00 PM

I was just kindly and apologetically contacted by an Oversee.net representative. It turns out I have missed an email from her last Friday, which must have been my fault.

She apologises for the mess and promises to sort things out and says she's sure they can compensate for it. Obviously however, no explanation whatsoever yet.

Well, well... What to make of that, eh?

jrzeygirl 02-26-2008 04:36 PM

Quote:

Originally Posted by Rhesus (Post 13836941)
I was just kindly and apologetically contacted by an Oversee.net representative. It turns out I have missed an email from her last Friday, which must have been my fault.

She apologises for the mess and promises to sort things out and says she's sure they can compensate for it. Obviously however, no explanation whatsoever yet.

Well, well... What to make of that, eh?

Glad to hear we're finally getting some resolution on this issue.

jrzeygirl 02-26-2008 04:37 PM

Quote:

Originally Posted by ThumbLord (Post 13836923)
well, only 2 domains ever got lost, Moniker was the name of the company we used for those domains.
so NO we do not use Moniker ever.
The worst experience I had with Registrars.

ThumbLord - I'm not sure what you're referring to however I can assure you Moniker has never lost any domain names.

jrzeygirl 02-26-2008 04:45 PM

Quote:

Originally Posted by FetishWeb (Post 13836889)
My Traffic Club earnings got shaved by 25% too. I'd like to pretend to be surprised but I'm not.

If this is how safe my parking earnings are after the takeover I really have to wonder how safe my domains are with Moniker.


I think Monte said all that needs to be said on dnforum when DS was trying to steal trafficclub's customers;

http://www.dnforum.com/f215/invitati...ml#post1093843

FetishWeb

Your names are absolutely safe/secure with Moniker. That post from Monte on DNForum was from a year ago. Regarding your Traffic Club earnings, I would be more than happy to have your accounting looked into for you. Please contact me directly if need be.

jrzeygirl 02-26-2008 04:49 PM

Quote:

Originally Posted by strobi (Post 13836831)
True, huge changes going on, but what about my money? You shaved off 25% of earnings done in NOVEMBER for christs sake, november! Thats 3 months ago.. and you guys paynet -65 as you state in your TOS.

Delayed payment, shaving without even doing an effort to eplain things...

Not a single word.

I agree on you saying changes are big over there, but what about an explanation?

Are Rhesus and I the only ones who care? For me personally Im talking thousands of dollars on november payments alone.

I value moniker as a domain registrar, and still do, but trafficclub is going straight up my shitlist if this doesn't get resolved!

Hey Strobi

Please contact me directly for assistance with your TC accounting issues.

FetishWeb 02-26-2008 05:16 PM

Quote:

Originally Posted by jrzeygirl (Post 13837119)
That post from Monte on DNForum was from a year ago. Regarding your Traffic Club earnings, I would be more than happy to have your accounting looked into for you. Please contact me directly if need be.


It sure is. in 2007 Domain Sponsor tried to steal Traffic Club's customers once google made some changes affecting Traffic Club.

Monte said: "DomainSponsor decided to go and directly solicit our customers...after being a partner of ours for almost 2 years. I guess sometimes it takes that long to discover who you can trust and who you cannot."

Fastforward to 2008. Domainsponsor/Oversee now owns moniker, the company Monte alluded to not not being able to trust.

First noticeable action under the new ownership is to trim the traffic club payouts by at least 25%.

Rhesus 02-27-2008 11:44 AM

Moniker.com and Oversee.net / DomainSponsor reps have finally shed a little light on the issue - they told me that indeed (as I had postulated earlier) Skenzo, immediately after suddenly terminating the contract after the Oversee.net takeover, have done an unusually stringent fraud adjustment of November revenues.

It's clear to me this is theft of money that is owed, and between the lines, this much is clear to the reps in question as well.

I was also told that Moniker are yet to be paid December revenues by Skenzo. Again, this is against contract (although it was unilaterally terminated).

If this is all true, lot of blame in this issue should go to the cowboys that Skenzo are.

However, for me, I blame Moniker.com, because they are the ones that are supposed to pay me and I'm not dealing with Skenzo. Why don't Moniker fight this in court? The case is as clear as it gets. Naturally, we don't know about other provisions their contract may have had. I feel to believe, though, that this can be held up in court.

I blame Moniker for their extremely poor handling of the issue. Would they have communicated with us about it, everything would have been different. The principles are the same - Moniker is supposed to pay us and we have little to do with Skenzo, but humanity would have given us some more patience.

However, Monte Cahn has been telling some blank-faced lies and categorically omitted lots of information, as other Moniker reps have done. This is unforgivable.

The reps mentioned still don't answer my repetitively asked question why there has never been any form of communication. Moniker fail in communicating properly, hence the need for this post (and bump of this PR drama).

I expect some more replies and will post to inform.

Rhesus 02-27-2008 11:50 AM

But who knows - Oversee.net have been proven to be unreliable (see the DNF thread linked), Moniker owner Monte Cahn repetitively tells lies and willingly omits information, Moniker reps claim Skenzo is to blame - who is to trust?

Barefootsies 02-27-2008 12:05 PM

bump for Rhesus

He hits so many issues dead on with the support and issues, it's sad. Once a good company, over the past year to year and a half. Only way you can get support by e-mail, or ICQ on this is by taking it to the board.

Rhesus 02-28-2008 02:25 PM

Ok, now Skenzo have announced that after "lots of testing" they will switch from a Google to a Yahoo! feed.

On a one-day notice (tomorrow they'll be on a Yahoo! feed).

A parking company doesn't just drop Google, especially not on a one-day notice.

Sounds to me like it's the other way around - Google have dropped Skenzo. Perhaps it's got something to do with their fraudulent ways, I wouldn't be surprised.

Moniker Man 02-28-2008 08:43 PM

Let me clarify a few things as i think this thread has just turned into a bashing session.

first off, Moniker has NEVER lost a domain to theft or fraud - any claim that we have is bogus. we are the most secure registrar in the world and most of the largest adult companies use us for that reason as well as our focus on support and service.

we have just implemented a state of the art support ticketing system which logs issues and time and date stamps every request. Service response has improved by more than 50% the past 30 days and continues to increase. There is a support center right in every account to log any issues and responses are more than timely.

The Traffic Club payment issues have been resolved in December and the merger of systems to DomainSponsor will ensure even better click fraud prevention and payments within 14 days of close of the month starting in April. the previous issue in November was a result of trafficclub reporting processed prior to the click fraud adjustments made by Google and Skenzo. This is usually adjusted daily through the upstream provider reporting but was not in the month of November. The claims in revenue decrease were actually off reported revenue, not off actual earnings from actual click through and conversion. I have already addressed this to the main complainant/s of this issue and we have even agreed to provide a credit back to this individual through domainsponsor...but I do not think it will make a difference given the need for this person to make his point.

In any case, most if not all of you that have worked with us, know our reputation, our ethics, our commitment to this industry and others and we will continue to provide the best domain asset management services in the industry.

I will see some of you this weekend in Panama more of you in April at Apex.

Take this off line and address directly with me or with my team if you want to continue the bash.

Skenzo left Google....in case you were wondering and their decision has been one they have been working on for some time...but there is and has been a big issue with click fraud for both Yahoo and Google which will continue to impact everyone's revenue.

thanks

The

DaddyHalbucks 02-28-2008 11:38 PM

Quote:

Originally Posted by Moniker Man (Post 13848776)
Let me clarify a few things as i think this thread has just turned into a bashing session.

first off, Moniker has NEVER lost a domain to theft or fraud - any claim that we have is bogus. we are the most secure registrar in the world and most of the largest adult companies use us for that reason as well as our focus on support and service.

we have just implemented a state of the art support ticketing system which logs issues and time and date stamps every request. Service response has improved by more than 50% the past 30 days and continues to increase. There is a support center right in every account to log any issues and responses are more than timely.

The Traffic Club payment issues have been resolved in December and the merger of systems to DomainSponsor will ensure even better click fraud prevention and payments within 14 days of close of the month starting in April. the previous issue in November was a result of trafficclub reporting processed prior to the click fraud adjustments made by Google and Skenzo. This is usually adjusted daily through the upstream provider reporting but was not in the month of November. The claims in revenue decrease were actually off reported revenue, not off actual earnings from actual click through and conversion. I have already addressed this to the main complainant/s of this issue and we have even agreed to provide a credit back to this individual through domainsponsor...but I do not think it will make a difference given the need for this person to make his point.

In any case, most if not all of you that have worked with us, know our reputation, our ethics, our commitment to this industry and others and we will continue to provide the best domain asset management services in the industry.

I will see some of you this weekend in Panama more of you in April at Apex.

Take this off line and address directly with me or with my team if you want to continue the bash.

Skenzo left Google....in case you were wondering and their decision has been one they have been working on for some time...but there is and has been a big issue with click fraud for both Yahoo and Google which will continue to impact everyone's revenue.

thanks

The


Good stuff, Monte!!

:thumbsup

DaddyHalbucks 02-28-2008 11:42 PM

Quote:

Originally Posted by Rhesus (Post 13841214)
Moniker.com and Oversee.net / DomainSponsor reps have finally shed a little light on the issue - they told me that indeed (as I had postulated earlier) Skenzo, immediately after suddenly terminating the contract after the Oversee.net takeover, have done an unusually stringent fraud adjustment of November revenues.

It's clear to me this is theft of money that is owed, and between the lines, this much is clear to the reps in question as well.

I was also told that Moniker are yet to be paid December revenues by Skenzo. Again, this is against contract (although it was unilaterally terminated).

If this is all true, lot of blame in this issue should go to the cowboys that Skenzo are.

However, for me, I blame Moniker.com, because they are the ones that are supposed to pay me and I'm not dealing with Skenzo. Why don't Moniker fight this in court? The case is as clear as it gets. Naturally, we don't know about other provisions their contract may have had. I feel to believe, though, that this can be held up in court.

I blame Moniker for their extremely poor handling of the issue. Would they have communicated with us about it, everything would have been different. The principles are the same - Moniker is supposed to pay us and we have little to do with Skenzo, but humanity would have given us some more patience.

However, Monte Cahn has been telling some blank-faced lies and categorically omitted lots of information, as other Moniker reps have done. This is unforgivable.

The reps mentioned still don't answer my repetitively asked question why there has never been any form of communication. Moniker fail in communicating properly, hence the need for this post (and bump of this PR drama).

I expect some more replies and will post to inform.


Monte and team are some of the best folks I've encountered in business. Contact them directly and I'm sure they will make it right.

DaddyHalbucks 02-28-2008 11:43 PM

Quote:

Originally Posted by Rhesus (Post 13841214)
Moniker.com and Oversee.net / DomainSponsor reps have finally shed a little light on the issue - they told me that indeed (as I had postulated earlier) Skenzo, immediately after suddenly terminating the contract after the Oversee.net takeover, have done an unusually stringent fraud adjustment of November revenues.

It's clear to me this is theft of money that is owed, and between the lines, this much is clear to the reps in question as well.

I was also told that Moniker are yet to be paid December revenues by Skenzo. Again, this is against contract (although it was unilaterally terminated).

If this is all true, lot of blame in this issue should go to the cowboys that Skenzo are.

However, for me, I blame Moniker.com, because they are the ones that are supposed to pay me and I'm not dealing with Skenzo. Why don't Moniker fight this in court? The case is as clear as it gets. Naturally, we don't know about other provisions their contract may have had. I feel to believe, though, that this can be held up in court.

I blame Moniker for their extremely poor handling of the issue. Would they have communicated with us about it, everything would have been different. The principles are the same - Moniker is supposed to pay us and we have little to do with Skenzo, but humanity would have given us some more patience.

However, Monte Cahn has been telling some blank-faced lies and categorically omitted lots of information, as other Moniker reps have done. This is unforgivable.

The reps mentioned still don't answer my repetitively asked question why there has never been any form of communication. Moniker fail in communicating properly, hence the need for this post (and bump of this PR drama).

I expect some more replies and will post to inform.


Monte and team are some of the best folks I've encountered in business. Contact them directly and I am sure they will make it right.

mint 02-29-2008 12:49 AM

any alternative company for adult domains?

Thx dude...

Rhesus 02-29-2008 11:28 AM

Quote:

Originally Posted by Moniker Man (Post 13848776)
Let me clarify a few things as i think this thread has just turned into a bashing session.

first off, Moniker has NEVER lost a domain to theft or fraud - any claim that we have is bogus. we are the most secure registrar in the world and most of the largest adult companies use us for that reason as well as our focus on support and service.

we have just implemented a state of the art support ticketing system which logs issues and time and date stamps every request. Service response has improved by more than 50% the past 30 days and continues to increase. There is a support center right in every account to log any issues and responses are more than timely.

The Traffic Club payment issues have been resolved in December and the merger of systems to DomainSponsor will ensure even better click fraud prevention and payments within 14 days of close of the month starting in April. the previous issue in November was a result of trafficclub reporting processed prior to the click fraud adjustments made by Google and Skenzo. This is usually adjusted daily through the upstream provider reporting but was not in the month of November. The claims in revenue decrease were actually off reported revenue, not off actual earnings from actual click through and conversion. I have already addressed this to the main complainant/s of this issue and we have even agreed to provide a credit back to this individual through domainsponsor...but I do not think it will make a difference given the need for this person to make his point.

In any case, most if not all of you that have worked with us, know our reputation, our ethics, our commitment to this industry and others and we will continue to provide the best domain asset management services in the industry.

I will see some of you this weekend in Panama more of you in April at Apex.

Take this off line and address directly with me or with my team if you want to continue the bash.

Skenzo left Google....in case you were wondering and their decision has been one they have been working on for some time...but there is and has been a big issue with click fraud for both Yahoo and Google which will continue to impact everyone's revenue.

thanks

The

Monte, I wanted to leave the issue and not post anymore but just happened to come across this post of yours and I felt obliged to reply.

Somehow you always manage to taint your post with lies and important information spins and omissions. If you weren't so focused on making money fast this issue would have been handled correctly and not on the boards.

You can be glad some of your employees and colleagues, especially some from Oversee.net have some of the class you lack. I hope they will deliver on their promises of mass communication on this issue. I'm tired of it and will leave it for what it is. But you (Monte) had better keep quiet now considering the way you post, and leave the communication part to others.

chipmunk 02-29-2008 11:43 AM

Quote:

Originally Posted by Rhesus (Post 13804079)
Chris = chipmunk? Same experience here.

Hey Rhesus! ... Nope! Matthew= Chipmunk :)

I came to LeadFlash.com (where I currently am)from Moniker 2+ Years ago. So it's been a while since I worked for them.

-=Chipmunk=-


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