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-   -   Moniker/TrafficClub: Fraud - payments delayed w/o notification, 25-50% shave (https://gfy.com/showthread.php?t=808610)

strobi 02-19-2008 11:51 AM

Quote:

Originally Posted by Rhesus (Post 13803046)
You won't see anything in your stats, mine are still showing the correct amount. They just send you a random amount (usually 25-50% less than what you're owed) without any other form of communication.

Yes, we're all being defrauded.

I just started documenting everything. Screenshots, TOS, the works. That is pure defrauding! I didn't think it was that bad! Good post, thx for the heads up.

Rhesus 02-19-2008 11:54 AM

I'm not American so I'm not sure, but are FTC the right organisation to report this fraud to?

Rhesus 02-19-2008 12:03 PM

Quote:

Originally Posted by strobi (Post 13803087)
I just started documenting everything. Screenshots, TOS, the works. That is pure defrauding! I didn't think it was that bad! Good post, thx for the heads up.

There's another thread at DNF and one at NP. It seems like lots of affiliates haven't yet received their November payment, haven't been confronted with the extent of the fraud which may be the reason there's surprisingly little interest expressed.

strobi 02-19-2008 12:05 PM

Quote:

Originally Posted by Rhesus (Post 13803150)
There's another thread at DNF and one at NP. It seems like lots of affiliates haven't yet received their November payment, haven't been confronted with the extent of the fraud which may be the reason there's surprisingly little interest expressed.

I'm catching up as we type. Looks pretty ugly to me!

xmas13 02-19-2008 12:06 PM

BTW, 50% is possible.

25% legit fraud+ 25% non-converting traffic.

http://www.theequitykicker.com/wp-co...raud-cover.gif

http://blogulate.com/wp-content/uplo...clickfraud.jpg

Rhesus 02-19-2008 12:16 PM

Quote:

Originally Posted by xmas13 (Post 13803165)

Nah, certainly not on my purely generic type-in domains, and certainly not on such a scale across the board. First, primary fraud auditing is done within 24 hours of the clicks being generated (usually an adjustment of a few percent). Furthermore, this is the first time in TrafficClub's history that there has ever been such a large 'fraud adjustment'. Everyone suddenly received 25-50% less than in previous months.

More importantly, as it was suggested earlier in this thread, Google completely dominates the domain PPC playing field. Fraud adjustments would be done at Google's level. However, for some reason this large 'fraud adjustment' has only occured at TrafficClub (as a Skenzo reseller), not at any other aggregator (whose feed would be heavily dominated by google ads), nor have I seen any other reports of other Skenzo resellers having such big 'fraud adjustments' for the month of November.

Pure fraud.

lazycash 02-19-2008 01:13 PM

Quote:

Originally Posted by Rhesus (Post 13801552)
Some more smooth talk I see no real reason for you to post for.

You fail to address this fraud. Your chatter about how parking is easy has nothing to do with this.

Also, it's not just the takeover that could be smoother, Moniker's whole corporate attitude has been very poor in the months prior.

His only reason to post is to spam his Moniker affiliate link. Daddyhalbucks has the same relationship with Moniker that Turboangel has with Webair, no matter what mistakes the companies are making and how many people are being negatively affected, they will always pop in and spam their affiliate link and tell everyone how great they are. Moniker is without a doubt the most overrated and overhyped domain registrar, their support and communication are absolutely horrible now.

Rhesus 02-19-2008 02:03 PM

Quote:

Originally Posted by lazycash (Post 13803477)
His only reason to post is to spam his Moniker affiliate link. Daddyhalbucks has the same relationship with Moniker that Turboangel has with Webair, no matter what mistakes the companies are making and how many people are being negatively affected, they will always pop in and spam their affiliate link and tell everyone how great they are. Moniker is without a doubt the most overrated and overhyped domain registrar, their support and communication are absolutely horrible now.

These are people that are just about extracting as much money as possible, which is reflected in their corporate attitude.

CyberHustler 02-19-2008 02:12 PM

:Oh crap

Barefootsies 02-19-2008 02:45 PM

Quote:

Originally Posted by Rhesus (Post 13803757)
These are people that are just about extracting as much money as possible, which is reflected in their corporate attitude.

Which is reflected in the fact they charge you for every little thing. Nickel and dimeing you into agitation. Not an issue if you own a handful of domains. Very much so when you have over 100.

:disgust

Barefootsies 02-19-2008 02:48 PM

50 Gofuckyourself's and the horse you rode in on.

Quote:

Originally Posted by lazycash (Post 13803477)
Moniker is without a doubt the most overrated and overhyped domain registrar, their support and communication are absolutely horrible now.

I had liked them up until about the last 12-18 months when I started not getting replies from either support, OR Chris. No matter the question, even if in response to some direct e-mail from them. I could not get a reply e-mail, or ICQ from either.

Before then, Chris (and support) would get me replies, or SOME response same day.

Not anymore.

:disgust

xmas13 02-19-2008 02:51 PM

http://www.bandddesigns.com/energy/a...Drink%20II.jpg

fuzebox 02-19-2008 02:58 PM

Quote:

Originally Posted by DaddyHalbucks (Post 13800980)
Moniker is the best in the business.

I agree their merger/ acquisition could have been a little smoother, but it seems to be OK now.

Domain parking will never be as lucrative as creating your own site. Just accept that. That applies to all of the various parking services. However, for the domain owner, it allows easy money without alot of work.

Overall, I am very happy with Moniker, and I expect more great things from them.

:thumbsup

Fuck off and die already. :disgust

Rhesus 02-19-2008 03:16 PM

Quote:

Originally Posted by Barefootsies (Post 13803931)
50 Gofuckyourself's and the horse you rode in on.



I had liked them up until about the last 12-18 months when I started not getting replies from either support, OR Chris. No matter the question, even if in response to some direct e-mail from them. I could not get a reply e-mail, or ICQ from either.

Before then, Chris (and support) would get me replies, or SOME response same day.

Not anymore.

:disgust

Chris = chipmunk? Same experience here.

lazycash 02-19-2008 03:50 PM

Quote:

Originally Posted by Barefootsies (Post 13803931)
50 Gofuckyourself's and the horse you rode in on.



I had liked them up until about the last 12-18 months when I started not getting replies from either support, OR Chris. No matter the question, even if in response to some direct e-mail from them. I could not get a reply e-mail, or ICQ from either.

Before then, Chris (and support) would get me replies, or SOME response same day.

Not anymore.

:disgust

I had a similar experience and eventually just transferred all my domains out. They remind me of a little company that built itself on a quality product and great service. Then started to grow fast all the while still trying to maintain the same staff and way of doing things. They didn't adapt quick enough and before they knew it their once quality product and great service were now the complete opposite even though they still try to lure new customers in on their old rep all the while forgetting about their existing ones.

Purple Haze 02-19-2008 04:20 PM

Moniker has always been a great registar. Monte is honest and respectable. He would never own a company that is less than that. Whatever difficulties occur, I'm sure they can be resolved.

Purple Haze

stickyfingerz 02-19-2008 04:23 PM

Ive had 0 issues support wise. Been excellent for me. :2 cents:

Rhesus 02-19-2008 04:47 PM

Quote:

Originally Posted by Purple Haze (Post 13804309)
Moniker has always been a great registar. Monte is honest and respectable. He would never own a company that is less than that. Whatever difficulties occur, I'm sure they can be resolved.

Purple Haze

Empty talk, as usual. Do you even have an account with them?

Monte Cahn is counting his money and leaving his affiliates in the dark about late and incomplete payments. While he finds time to reply to the occasional thread on DNF, an explanatory mass email to all affiliates is too much to ask for. In the meanwhile, he keeps telling lies about fraud adjustments further upstream.

Some here should stop sticking their heads in the ground and should pay closer attention to the facts. Moniker's customer service is absolute horrible. Marketing is misinformation, you should understand that.

Rhesus 02-19-2008 04:48 PM

Quote:

Originally Posted by stickyfingerz (Post 13804321)
Ive had 0 issues support wise. Been excellent for me. :2 cents:

I think you have been lucky with a dedicated account representative. Have you tried emailing [email protected] in the past few months?

MacDevilish 02-19-2008 08:32 PM

I apologize for my lack of responsiveness... it is not impotence, I assure you... just a severe case of being overwhelmed with the HUGE changes going on with our PPC system... Yes... it is TRUE due to the the acquisition our pay per click service is changing... BUT NOT FOR THE WORSE... we will be able to better monitize your parked domains, but it TAKES TIME. Most of you are familiar with this when you redirect from one site to another or when you make a change to your established system... it takes time for the good aspects to be realized... Be aware that we ARE on the job with this, but are slightly innundated with finding the precise ways to make your domains work the best for you. I KNOW that many of you want answers, and I will answer as fully as I can.

For the nay-sayers... often you are some of our best motivators for change, but I would respectfully request that you give us the opportunity to prove ourselves again... if you don't like it after a month or two, then feel free to hit me up and gripe away, but with any change there is a bit of adjustment...

We are still completely committed to the adult community, BELIEVE it, and we are looking for the best ways to benefit you with this new system... give it time, and let us work through the new changes... We will get it back up to profit as soon as possible.

Jerzeygirl and I are watching out for your interests, give us the time we need, and we WILL deliver. If you have any specific questions, please feel free to ICQ us...

Cheers!

stickyfingerz 02-19-2008 09:27 PM

Quote:

Originally Posted by MonikerChris (Post 13805111)
I apologize for my lack of responsiveness... it is not impotence, I assure you... just a severe case of being overwhelmed with the HUGE changes going on with our PPC system... Yes... it is TRUE due to the the acquisition our pay per click service is changing... BUT NOT FOR THE WORSE... we will be able to better monitize your parked domains, but it TAKES TIME. Most of you are familiar with this when you redirect from one site to another or when you make a change to your established system... it takes time for the good aspects to be realized... Be aware that we ARE on the job with this, but are slightly innundated with finding the precise ways to make your domains work the best for you. I KNOW that many of you want answers, and I will answer as fully as I can.

For the nay-sayers... often you are some of our best motivators for change, but I would respectfully request that you give us the opportunity to prove ourselves again... if you don't like it after a month or two, then feel free to hit me up and gripe away, but with any change there is a bit of adjustment...

We are still completely committed to the adult community, BELIEVE it, and we are looking for the best ways to benefit you with this new system... give it time, and let us work through the new changes... We will get it back up to profit as soon as possible.

Jerzeygirl and I are watching out for your interests, give us the time we need, and we WILL deliver. If you have any specific questions, please feel free to ICQ us...

Cheers!

Good stuff Chris! :thumbsup

Purple Haze 02-19-2008 10:12 PM

Quote:

Originally Posted by Rhesus (Post 13804422)
Empty talk, as usual. Do you even have an account with them?

Monte Cahn is counting his money and leaving his affiliates in the dark about late and incomplete payments. While he finds time to reply to the occasional thread on DNF, an explanatory mass email to all affiliates is too much to ask for. In the meanwhile, he keeps telling lies about fraud adjustments further upstream.

Some here should stop sticking their heads in the ground and should pay closer attention to the facts. Moniker's customer service is absolute horrible. Marketing is misinformation, you should understand that.

Its not empty talk. My experience with Moniker has been top notch. Their service is great and I get treated well. Monte is a professional busnessman, through and through.

Purple Haze

Rhesus 02-20-2008 02:13 AM

Quote:

Originally Posted by MonikerChris (Post 13805111)
I apologize for my lack of responsiveness... it is not impotence, I assure you... just a severe case of being overwhelmed with the HUGE changes going on with our PPC system... Yes... it is TRUE due to the the acquisition our pay per click service is changing... BUT NOT FOR THE WORSE... we will be able to better monitize your parked domains, but it TAKES TIME. Most of you are familiar with this when you redirect from one site to another or when you make a change to your established system... it takes time for the good aspects to be realized... Be aware that we ARE on the job with this, but are slightly innundated with finding the precise ways to make your domains work the best for you. I KNOW that many of you want answers, and I will answer as fully as I can.

For the nay-sayers... often you are some of our best motivators for change, but I would respectfully request that you give us the opportunity to prove ourselves again... if you don't like it after a month or two, then feel free to hit me up and gripe away, but with any change there is a bit of adjustment...

We are still completely committed to the adult community, BELIEVE it, and we are looking for the best ways to benefit you with this new system... give it time, and let us work through the new changes... We will get it back up to profit as soon as possible.

Jerzeygirl and I are watching out for your interests, give us the time we need, and we WILL deliver. If you have any specific questions, please feel free to ICQ us...

Cheers!

±20 lines of marketing chatter and not a single word that explains what's going on here. What were you thinking? Get back in this thread and reply to the questions posed about the fraud you're committing.

Purple Haze, don't you see how these problems are affecting every TrafficClub affiliate? You can't say they're top notch, they're simply bottom notch, the facts speak for themselves.

Rhesus 02-20-2008 02:18 AM

Furthermore, what MonikerChris says is again just a lie, because these severe customer service problems have already existed for over a year.

Rhesus 02-20-2008 02:52 AM

Quote:

Originally Posted by Purple Haze (Post 13805395)
Its not empty talk. My experience with Moniker has been top notch. Their service is great and I get treated well. Monte is a professional busnessman, through and through.

Purple Haze

Do you have a TrafficClub account?


I thought so.

V_RocKs 02-20-2008 03:34 AM

This is why I became my own domain seller...

jrzeygirl 02-20-2008 07:18 AM

Quote:

Originally Posted by Rhesus (Post 13805979)
Furthermore, what MonikerChris says is again just a lie, because these severe customer service problems have already existed for over a year.

Hey Rhesus

Come on now - enough is enough! Look, if you're having issues hit either Chris, myself or even Monte up directly. We will work to get them resolved.
This continuing to bash Moniker thread is getting old. Moniker is the most secure and customer service driven domain name registrar in the industry.

Please hit me up directly to get your TrafficClub issues resolved. Let's consider this thread closed!

Rhesus 02-20-2008 01:03 PM

jrzeygirl, monikerchris and Monte Cahn:

Let's recap. This thread has been alive for a few days. In the mean time, lots of affiliates still haven't been paid their November earnings.

Jrzeygirl and MonikerChris have gone out of their way to spew some standard, however completely empty salestalk. On another forum, Monte has made the effort of telling some lies, doing some more sales talk and talking about his corporate ethics. Attracted by triggers 'moniker' and 'trafficclub' some sheep has also visited.

In the meanwhile, NO ONE from Moniker has addressed the late payment, given an explanation for it, let alone acknowledged that they still haven't paid November revenues to a large share of their affiliates.

jrzeygirl, you may email me if you feel like it, and explain the situation. On this board I may let myself go every now and then, but individually I'm as professional as it gets. I don't just bash you for no reason. I won't email you as over the past few weeks I've sent numerous emails to all imaginable persons and departments, NEVER getting an answer. My sales representative NEVER replies to inquiries. I NEVER get an answer from support, or a general sales address. Only when I emailed Monte Cahn personally a few days ago did I get an answer, which however didn't help me because it was a mix of misinformation and lies. You know that your customer service claim is absolute nonsense. You may happen to be relatively dedicated (judging from the speed you answer in this thread at), but your colleagues clearly aren't. That's just not enough. Moreover, you know it, so why lie about it again here on the board? For months my anger level regarding Moniker has been climbing with every unanswered email. In January, with your unauthorised and unannounced switch of parking feeds my anger level doubled. Of course, I emailed about it but didn't get a reply, which naturally added to my discontentment. When November payments didn't arrive in January, I patiently waited, but with every day of lack of communication my anger grew again. When, a month later, my payment was over 25% short of what it should be, I emailed support, sales and my sales rep again, all unanswered. Even then I waited. I even waited for a few days when I started reading threads indicating I wasn't the only one with the problems I was having. But when after a while there was still no form of communication whatsoever, that was the last straw. I have every reason to be absolutely furious, and every lie, piece of incomplete or false information being posted or emailed to me by Monte Cahn adds to my fury.

Hell, in absolute terms the amount to which you have defrauded me is insignificant. Your extremely poor handling of the situation has been what made it infinitely worse. Still, none of your affiliates have had official communication about this horrendous and unacceptable situation. If you have the time to answer threads and such here, why not write up an email? Why do you never answer these questions?

You're telling me again how Moniker is the most secure registrar in the world. That's a disputable claim, but I don't think it's true. As far as I've seen, the only extra security measure you've imposed is an extra code one has to enter when doing transfers and such. Your excellent competitor Fabulous.com, just to name one, have measures that go way further. Do your research.

As explained above, however, your customer service claim is absolutely indisputably untrue, and so are Monte Cahn's claims about his company's ethics.

Marketing gets really powerful when the marketed products conforms to implied standards. When marketing claims are false, such as in Moniker's case, this is what you'll eventually get. There will always be a backlash some day, and I think you haven't got your fair share of it (meaning to say that while I've withdrawn all my domains from TrafficClub, I know I'm not the only one and I expect numerous threads like this popping up in the near future). And to do my part, I'll keep bumping this thread until we have got satisfactory explanation and compensation.

Rhesus 02-20-2008 01:35 PM

Look, jrzeygirl, Monte, Chris and other Monikeys, I posted and keep bumping this thread simply because you're not sending out any communication yourself. An email to me only simply doesn't cut it. Thousands of affiliates deserve an explanation but are simply withheld one.

Rhesus 02-20-2008 02:43 PM

Quote:

Originally Posted by V_RocKs (Post 13806150)
This is why I became my own domain seller...

What exactly do you mean? I generally don't sell domains, this case of the Live Auction is an exception. Nevertheless, the real issue in this thread is the "situation" we are in with TrafficClub's late and truncated payments of domain parking revenues and the lack of communication about this.

Rhesus 02-26-2008 12:05 PM

I still haven't seen a mass explanation about this issue, nor has anything been resolved.

Rhesus 02-26-2008 02:02 PM

This thread shouldn't be buried under contest threads.

smoke 02-26-2008 02:35 PM

Monikers customer service has been mediocre at best for the last year at least. Email support is non existent. Your best bet is to contact Bari on icq 241-012-785. She took care of business for me last year when they started to go haywire. As for traffic club, their traffic counting has always been questionable. I don't know how big your portfolio is but if you have the traffic go straight to skenzo, you cant miss with them.

jrzeygirl 02-26-2008 02:35 PM

Quote:

Originally Posted by Rhesus (Post 13835907)
I still haven't seen a mass explanation about this issue, nor has anything been resolved.


Hey David

I know your Moniker Account Rep is working on this issue for you. Have you not be in contact with him?

jrzeygirl 02-26-2008 02:37 PM

Quote:

Originally Posted by smoke (Post 13836500)
Monikers customer service has been mediocre at best for the last year at least. Email support is non existent. Your best bet is to contact Bari on icq 241-012-785. She took care of business for me last year when they started to go haywire. As for traffic club, their traffic counting has always been questionable. I don't know how big your portfolio is but if you have the traffic go straight to skenzo, you cant miss with them.

Hey Smoke

Thanks for the shout out! :thumbsup
You can also contact our sister company Domain Sponsor directly for parking services

Rhesus 02-26-2008 03:32 PM

Quote:

Originally Posted by jrzeygirl (Post 13836502)
Hey David

I know your Moniker Account Rep is working on this issue for you. Have you not be in contact with him?

jrzeygirl, we have been in contact last week, hence the lack of bumps from my side in the past few days. I think you must have brought this to his attention, so thanks for that. However, I haven't got any replies anymore to my emails of the past few days.

It seems that something only happens when I publicly communicate (and you read it).

With all due respect, and I'd be a lot more patient if not for the long history of this issue, but I think it shouldn't take this long to come up with a solution.

strobi 02-26-2008 03:37 PM

Quote:

Originally Posted by MonikerChris (Post 13805111)
I apologize for my lack of responsiveness... it is not impotence, I assure you... just a severe case of being overwhelmed with the HUGE changes going on with our PPC system... Yes... it is TRUE due to the the acquisition our pay per click service is changing... BUT NOT FOR THE WORSE... we will be able to better monitize your parked domains, but it TAKES TIME. Most of you are familiar with this when you redirect from one site to another or when you make a change to your established system... it takes time for the good aspects to be realized... Be aware that we ARE on the job with this, but are slightly innundated with finding the precise ways to make your domains work the best for you. I KNOW that many of you want answers, and I will answer as fully as I can.

For the nay-sayers... often you are some of our best motivators for change, but I would respectfully request that you give us the opportunity to prove ourselves again... if you don't like it after a month or two, then feel free to hit me up and gripe away, but with any change there is a bit of adjustment...

We are still completely committed to the adult community, BELIEVE it, and we are looking for the best ways to benefit you with this new system... give it time, and let us work through the new changes... We will get it back up to profit as soon as possible.

Jerzeygirl and I are watching out for your interests, give us the time we need, and we WILL deliver. If you have any specific questions, please feel free to ICQ us...

Cheers!

True, huge changes going on, but what about my money? You shaved off 25% of earnings done in NOVEMBER for christs sake, november! Thats 3 months ago.. and you guys paynet -65 as you state in your TOS.

Delayed payment, shaving without even doing an effort to eplain things...

Not a single word.

I agree on you saying changes are big over there, but what about an explanation?

Are Rhesus and I the only ones who care? For me personally Im talking thousands of dollars on november payments alone.

I value moniker as a domain registrar, and still do, but trafficclub is going straight up my shitlist if this doesn't get resolved!

FetishWeb 02-26-2008 03:48 PM

My Traffic Club earnings got shaved by 25% too. I'd like to pretend to be surprised but I'm not.

If this is how safe my parking earnings are after the takeover I really have to wonder how safe my domains are with Moniker.


I think Monte said all that needs to be said on dnforum when DS was trying to steal trafficclub's customers;

http://www.dnforum.com/f215/invitati...ml#post1093843

O MARINA 02-26-2008 03:52 PM

hope you get some answers soon Rhesus, good luck

CyberHustler 02-26-2008 03:52 PM

Quote:

Originally Posted by FetishWeb (Post 13836889)
My Traffic Club earnings got shaved by 25% too. I'd like to pretend to be surprised but I'm not.

If this is how safe my parking earnings are after the takeover I really have to wonder how safe my domains are with Moniker.


I think Monte said all that needs to be said on dnforum when DS was trying to steal trafficclub's customers;

http://www.dnforum.com/f215/invitati...ml#post1093843


Better hit that edit button... fast


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