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Old 02-09-2008, 12:12 PM   #1
xxweekxx
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Phatservers? WTF

ive been trying to get someone there for a week now.. no ICQ answers, no phone answers.. whats going on? jeez
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Old 02-09-2008, 12:14 PM   #2
Sly
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Who are you contacting on ICQ? I haven't seen an email from you either. My number is 147479144, I'm taking off in about 10 minutes but will be around later if I miss you now.
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Old 02-09-2008, 12:14 PM   #3
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have you tried email? its a great invention.. Al Gore was part of the founding of it... i get answered at phatservers in a few minutes every time...
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Old 02-09-2008, 12:15 PM   #4
polish_aristocrat
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Phatservers = top notch company

Sly = stand up bro


must be your fault....
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Old 02-09-2008, 12:17 PM   #5
Sly
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Phatservers = top notch company

Sly = stand up bro


must be your fault....
I'm not stand up at all.
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Old 02-09-2008, 12:19 PM   #6
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Has anyone on the board ever heard of that new invention called the telephone! It's quite useful!
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Old 02-09-2008, 12:20 PM   #7
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Sly...do yall offer cpanel?
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Old 02-09-2008, 12:20 PM   #8
polish_aristocrat
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I haven't seen an email from you either.
on a side note, such statements always amaze me
unless you know that guy, how do you know he didn't send you e-mails?
it's not that people sign their e-mails with their GFY nicknames...

edit: talking in general, not about this particular issue here
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Old 02-09-2008, 12:21 PM   #9
polish_aristocrat
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I'm not stand up at all.
well, OK, but at least you're a bro
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Old 02-09-2008, 12:22 PM   #10
Sly
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on a side note, such statements always amaze me
unless you know that guy, how do you know he didn't send you e-mails?
it's not that people sign their e-mails with their GFY nicknames...

edit: talking in general, not about this particular issue here
I have answered every single email this week. Thats how I know.
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Old 02-09-2008, 12:24 PM   #11
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Sly...do yall offer cpanel?
We don't care for the actual software CPanel, instead we offer www.directadmin.com as a better solution. You can take a free demo on their site.

Also, this month, free first month of virtual and shared packages, so you can test it out and see what you think.
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Old 02-09-2008, 12:26 PM   #12
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I have to take off for now. Email me with questions: [email protected]

If I don't reply, its because I didn't receive the email. Unfortunately email can be sketchy.
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Old 02-09-2008, 12:29 PM   #13
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well, OK, but at least you're a bro
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Old 02-09-2008, 12:42 PM   #14
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i got sly.. thread closed..
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Old 02-09-2008, 12:47 PM   #15
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We don't care for the actual software CPanel, instead we offer www.directadmin.com as a better solution. You can take a free demo on their site.
He meant as a MUCH better solution.
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Old 02-09-2008, 11:23 PM   #16
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Has anyone on the board ever heard of that new invention called the telephone! It's quite useful!
Has anyone at Webair support ever heard of an even newer invention called e-mail. It's quite useful too.

You might try checking your support tickets and e-mails from unhappy customers once in awhile in between spamming GFY.

Try to fix what's making your current customers so unhappy with your service before going after more unhappy customers.

Phatservers, on the other hand, always answers support tickets and e-mails within minutes.
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Old 02-10-2008, 12:40 AM   #17
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I'm not stand up at all.
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Old 02-10-2008, 12:43 AM   #18
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Has anyone at Webair support ever heard of an even newer invention called e-mail. It's quite useful too.

You might try checking your support tickets and e-mails from unhappy customers once in awhile in between spamming GFY.


Try to fix what's making your current customers so unhappy with your service before going after more unhappy customers.
true dat!

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Phatservers, on the other hand, always answers support tickets and e-mails within minutes.
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Old 02-10-2008, 01:10 AM   #19
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ive been trying to get someone there for a week now.. no ICQ answers, no phone answers.. whats going on? jeez
I emailed their support on an issue last night about 11 PM and they replied in about 10 minutes ?
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Old 02-10-2008, 01:12 AM   #20
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I've received answers to support tickets within 30 minutes, even the ones I've sent at 2am. Phatservers rocks
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Old 02-10-2008, 01:28 AM   #21
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This thread just motivated me to sign up for a little $20 virtual account for a couple of little blogs I have been working on starting. Been wanting to move them away from my porn servers in case any of my readers get inquisitive.
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Old 02-10-2008, 01:48 AM   #22
Darkhorse
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instead we offer www.directadmin.com as a better solution.
Directadmin rocks, hadn't used it before using you guys but wouldn't use anything else now
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Old 02-10-2008, 01:53 AM   #23
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Yeah, I gotta stand up for Phat servers. They put up with me and my anal requests for a server install this week. Their average ticket response via email is about 5 minutes, and we're talking 5 minutes NO MATTER WHAT. Not sure what your problem/issue was.
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Old 02-10-2008, 02:08 AM   #24
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Has anyone on the board ever heard of that new invention called the telephone! It's quite useful!
Ever heard of a thing called email? Not all of us live in the same town let alone country as our host

@ thread starter - i never wait more than 15 to 20 mins to get a reply from email...
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Old 02-10-2008, 06:42 AM   #25
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I too use Phatservers and never had a problem.
e-mails answered quickly.
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Old 02-10-2008, 07:38 AM   #26
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I'm not stand up at all.
You're so modest
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Old 02-10-2008, 10:33 AM   #27
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You're so modest


Nope...not modesty.
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